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I cannot open google.com [Solved][Closed]


anakasik
Go to solution Solved by Flood and Flood's wife,

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Hello Anakasik,
  1. So, with MAC Parental control off - logged into your Child's MAC account, using Firefox the original error reappears?
  2. Can you please do a screen and post back like I asked before?
  3. Also, please let me know the search query you used, name of website?
When you say "all of them were using google.com", you mean:
  1. in Firefox browser - search engine was Google?
  2. in Google browser - search engine was Google?
  3. in Safari browser - earch engine was Google?
I'll wait for you to post back before I send thru more info. Please extract the report and post that back as well.
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https://support.kaspersky.com/14561 Kaspersky Safe Kids for Mac release notes - Known limitations
  1. Kaspersky Safe Kids for Mac works incorrectly if the built-in Parental Control feature is enabled on the device???
Hello Anakasik, Please don't make any changes. When you have time please post the info requested above. Please also take screen print/s of all MAC Parental Control seetings and post with the other info. I'll step you thru the next "stage" tomorrow. Thanks!
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