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thenintendofreak

VNC CLIENT

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well i have searched the forum for my answer to the vnc problem but no luck.

My problem is this, in the company i work for we use TightVNC as a secondary remote client so if remote desktop doesnt work we can use vnc to get the ball rolling but, no matter what i do no matter how many files i exculde from the scan, vnc is still being blocked, i cant re-enable it, kav doesnt want to let me to allow it to run, i say again its on the trusted riskware list on the client but it still wont allow it to run. How can i Fix this?

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Hi thenitendofreak,

 

please take a look on the client into View reports and real-time file protection. There are all files listed that KAV found as riskware.

 

Add this files in Threats and Exclusions.

 

Helmut

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well it took some time but i found the solution by myself there were certain settings in real time protection and scan settings you had to set to the folder of vnc and add the service to the exclusions boy i feel dumb hope this helps anyone having the same problem

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We are having the same problems here... can you guide me through the setting that needs to be changed?

 

Thanks a lot

Edited by jonasa

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Hi :)

The best way is to scan te computer. Kav will find VNC or tightvnc or any other remote desktop program as riskware. Depense from the version it will find two, three or four different files. Afther that on window just click add to trusted process (or something like that :) )

 

Regards

Samo

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For those still looking on a solution/description for a solution.. Here's one:

 

- Create a 'Virus Activity Report' on your admin kit. It will show you the exact location of your VNC installation and the riskware definition. Most of the time this looks like:

Definition:

not-a-virus-Win32-VNC.3240

Location:

c:\program files\tridiavnc\vnc\

 

Now, write down, or copy these definitions to the 'Threats and Exclusions' in your workstation and/or fileserver policy.

Please note that there might be some extra spaces in the file path. e.g. C:\<space>Program Files\<space>Tridiavnc

Make sure to remove those spaces.

 

After adding the Riskware exlcusion to your list, make sure to 'lock' the setting with the little locker on the 'Threats and Exclusions' tab, and wait a few moments for the workstations to synchronize to these new settings.

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