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davidbaltha

Kaspersky unable to start

2 posts in this topic

Hi everybody,

 

since friday 6 february my Kaspersky Antivirus closed automatically just after have started my PC.

 

It seems it send an error report but I don't know what's happening.

 

Any update error reported?

 

Thanks a lot!

 

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Uninstall it completely, reboot and reinstall it. http://www.kaspersky.com/productupdates

 

Next make and post a link to your GSI log:

 

1. Click here to download the GetSystemInfo tool

 

2. Unzip & next run getsysteminfo.exe., choose where you wish to save the text file... the desktop is the easy choice.

 

3. Click here to upload your GetSystemInfo log. (Note: It’s not a requirement to register)

 

4. Now copy and paste the link to the log you have just made into your next post in this thread.

 

 

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