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Kaspersky unable to start

2 posts in this topic

Hi everybody,


since friday 6 february my Kaspersky Antivirus closed automatically just after have started my PC.


It seems it send an error report but I don't know what's happening.


Any update error reported?


Thanks a lot!


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Uninstall it completely, reboot and reinstall it. http://www.kaspersky.com/productupdates


Next make and post a link to your GSI log:


1. Click here to download the GetSystemInfo tool


2. Unzip & next run getsysteminfo.exe., choose where you wish to save the text file... the desktop is the easy choice.


3. Click here to upload your GetSystemInfo log. (Note: It’s not a requirement to register)


4. Now copy and paste the link to the log you have just made into your next post in this thread.



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