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  1. I am an old user of KIS. It recently got changed to Kaspersky Standard on my MacBook Air 2017 (MacOS12) during my 3 year license. It is now about to expire, and I would like to know, if I want to shift to Kaspersky Premium (I like premium more as it is much more feature rich), will I have to reinstall Kaspersky, because we would like to continue to use it without interrupting the existing setup, and can we add the premium key in the activation page so that it activates itself once the existing standard key expires in the same software so that it updates itself to premium automatically?
  2. I still have 293 days of KIS subscription if this product is discontinued. Will that mean my computer would be unsecured and susceptible to threats? 293 days are almost a year so what to do now?
  3. Ho installato da anni kaspersky A.V e vpn, ma da settimana scorsa quando ho voluto rinnovare K.i.s. 21.3.10.391(K) che scade il 26 gennaio, ma mi dice che il prodotto non è più disponibile allora ho comperato una licenza su Nexway con bonifico, ma sono passati 6 giorni e non ho ricevuto niente, nessun codice. Assistenza kaspersky glielo fatto presente ma mi hanno risposto che mi avevano già risposto, peccato che era un ticket di un' altro problema. Ho riscritto mandando tutti gli screenshot e copia dell pagamento alle poste ma niente, La mia casella di posta non c'è il codice da nessuna parte, nemmeno in spam e nemmeno in MY KASPERSKY non compare nulla di aggiornato nelle licenze Aiuto... se voglio rinnovare ecco cosa mi è apparso, per questo ho pagato kaspersky-Plus con codice sconto PLUS
  4. 如题,不知道是什么问题。 软件环境: win10 pro,22H2, 19045.3693 KIS 21.3.10.391(k) 联网自动升级
  5. Дайте почитать документацию. Или напишите тут по пунктам.
  6. How do I "uninstall" KIS from this machine, then, after restoring my OS, "reinstall" using the same key? I have tried to read the Kaspersky instructions. I've searched this forum, but I am just not certain I won't lose my key due to "too many installations." I have linked my license (activation code) to my My Kaspersky account. I have recorded my activation code separately so I won't lose it. I have not yet reinstalled (clean) my Windows 11 OS. What do I need to do next? How do I "uninstall" KIS from this machine, then, after restoring my OS, "reinstall" using the same key? I don't need a lot of details,. I just need to know what step is next before wiping my machine.
  7. Уважаемая "Лаборатория Касперского", у меня есть идеи для улучшения для антивирусов Kaspersky Antivirus, Kaspersky Internet Security, Kaspersky Total Security. 1. В настройках в разделе "Интерфейс" добавьте: светлую тему, тёмную тему, как в системе: 2. Добавьте разворот приложения на весь экран:
  8. Have tried adding exclusions in Kaspersky for Firewall component and issue is still occurring , If I relaunch the application manually everything works fine. Application network rules in firewall do not list any new low restricted version of application with blocked internet access as it does sometimes for some applications.
  9. Hi everyone, I am currently using KIS whose license is about to expire soon. From Kaspersky's website and this forum, I see that now it will be changed to Kaspersky Standard instead. My question is that if I buy a Kaspersky Standard license and manually add this into my current KIS on my laptop, does this work or do I need to do anything to update to Kaspersky Standard version first? Thanks in advance!
  10. Зашел на сайт, появилось окно с рекламой. Когда хотел закрыть окно, сайт перенаправил меня по рекламе. Через несколько минут от Kaspersky Free появилось три сообщения: 1)Событие: Обнаружена ранее открытая опасная ссылка Пользователь: AGENT\helst Тип пользователя: Инициатор Имя приложения: chrome.exe Путь к приложению: C:\Program Files\Google\Chrome\Application Компонент: Интернет-защита Описание результата: Не обработано Тип: Угроза потери данных Точность: Точно Степень угрозы: Высокая Тип объекта: Веб-страница Имя объекта: xdmyh9ge?key=067088407afb97d6be211af098e15ac6 Путь к объекту: https://alibisprocessessyntax.com Причина: Облачная защита 2)Событие: Обнаружена ранее открытая вредоносная ссылка Пользователь: AGENT\helst Тип пользователя: Инициатор Имя приложения: chrome.exe Путь к приложению: C:\Program Files\Google\Chrome\Application Компонент: Интернет-защита Описание результата: Не обработано Тип: Возможна неправомерная загрузка ПО Название: https://alibisprocessessyntax.com/api/users?token=L3hkbXloOWdlP2tleT0wNjcwODg0MDdhZmI5N2Q2YmUyMTFhZjA5OGUxNWFjNiZwc3Q9MTY5NTU0MjgxOSZyZWZlcj1odHRwcyUzQSUyRiUyRmt1a2FqLmlvJTJGJnJtdGM9dCZzaHU9MzYxYzU5ZDY5M2ViNzEzNWZjYzFkNWQwODBmYmM1NmVlMTRhZjYyOWMyNWRlZjg2NmNlZGZjMTRiNGYyY2U5OGM0NjNmNTdiOTIzOTYxOGQ2M2JhOGYzNDRiNTJiMGYwMjAwYmRlN2Y3ZDc1NWZiZDBkNjFhYjA1YzA0NGViZDBkM2VjZmZlNzE1ZTVkZDg3Mzk1YTM4YjZmNmQxMjdlYmUyNjQ4ZjRkMmRjODYzOTgwMGFmOWYyNDNjNTViZQ%3d%3d&uuid=&pii=&in=false Степень угрозы: Высокая Тип объекта: Веб-страница Имя объекта: users?token=L3hkbXloOWdlP2tleT0wNjcwODg0MDdhZmI5N2Q2YmUyMTFhZjA5OGUxNWFjNiZwc3Q9MTY5NTU0MjgxOSZyZWZlcj1odHRwcyUzQSUyRiUyRmt1a2FqLmlvJTJGJnJtdGM9dCZzaHU9MzYxYzU5ZDY5M2ViNzEzNWZjYzFkNWQwODBmYmM1NmVlMTRhZjYyOWMyNWRlZjg2NmNlZGZjMTRiNGYyY2U5OGM0NjNmNTdiOTIzOTYxOGQ2M2JhOGYzNDRiNTJiMGYwMjAwYmRlN2Y3ZDc1NWZiZDBkNjFhYjA1YzA0NGViZDBkM2VjZmZlNzE1ZTVkZDg3Mzk1YTM4YjZmNmQxMjdlYmUyNjQ4ZjRkMmRjODYzOTgwMGFmOWYyNDNjNTViZQ%3d%3d&uuid=&pii=&in=false Путь к объекту: https://alibisprocessessyntax.com/api Причина: Облачная защита 3)Событие: Обнаружена ранее открытая вредоносная ссылка Пользователь: AGENT\helst Тип пользователя: Инициатор Имя приложения: chrome.exe Путь к приложению: C:\Program Files\Google\Chrome\Application Компонент: Интернет-защита Описание результата: Не обработано Тип: Возможна неправомерная загрузка ПО Название: https://alibisprocessessyntax.com/xdmyh9ge?key=067088407afb97d6be211af098e15ac6 Степень угрозы: Высокая Тип объекта: Веб-страница Имя объекта: xdmyh9ge?key=067088407afb97d6be211af098e15ac6 Путь к объекту: https://alibisprocessessyntax.com Причина: Облачная защита Опасно ли это и нужно ли что-то делать? Выполнил полную проверку Kaspersky Free и MalwareBytes: ничего обнаружено не было. Версия windows 11: 22H2, сборка 22621.2283 версия Kaspersky: 21.14.5.462
  11. I am using KIS v21.3.10.391. I have set admin password in my kaspersky product but when i go to Privacy Protection and turn on and off the cam protection , it ask me for the password but without typing any password and clicking "No" the setting changes
  12. Стоит Kaspersky Internet Security. Скачал Format Factory с его официального сайта через Free Download Manager, так как Яндекс.Браузер почему-то обнаруживает вирус, и решил на всякий случай проверить на вирусы. ОВ хоте проверки Касперский сообщил, что якобы обнаружены легальные программы, которые могут быть использованы для нанесения вреда компьютеру. Из-за чего это может быть?
  13. I get that visually; Kaspersky Internet Security and Kaspersky Standard are different. I have read it in other posts about what the difference is. I understand that KS is replacing KIS, and that you can use your KIS subscription to activate KS. These are the answers given to the question "what is the difference between' when it is asked. My question is: are they different component and feature-wise behind the GUI? To elaborate, are they using the same underlying modern technologies? Or does KS have some functionality in terms of security and protection that KIS does not have? I ask because I like the look of KIS and want to continue to use it until it is retired. BUT, I am willing to sacrifice this want for a need if KS is using better technology underneath the pretty 'face'. Thank you for your time. Edit to add: I am only asking about the Windows desktop versions, I don't need the other device functionality like ios or android.
  14. Muy buenas con todos, mi duda es la siguiente, hasta hace poco descargue un archivo winrar que al parecer tenia un virus, esto lo supe puesto que lo analize mediante el análisis contextual siempre hago este procedimiento para mis archivos descargados, el tema es que encontró un virus y lo elimino, pero tengo una duda y es la siguiente, yo no descomprimí el archivo infectado y tampoco no lo ejecute, pero si abrí el archivo winrar para solo ver que archivos contenía (me explico mejor, es decir hice doble clips en el archivo wirar y se abrió el visor o la aplicación pero solo para ver los archivos no lo descomprimí ni ejecute dichos archivos), es posible infectarme solo con observar a través del programa de winrar dichos archivo o necesariamente tengo que descomprimirlo o ejecutarlo. estaría muy agradecido con su respuesta.
  15. Muy buenas con todos, espero puedan solucionar mi duda, que es referente a la diferencia entre virus, troyanos, malwares y rasonwares, cual es la difrerencia entre estos tres tipos de amenazas. y lo otro es que yo trabajo o estoy protegido por kaspersky internet security, y quisiera saber, si este antivirus (Kaspersky internet security), me protege de estos tres tipos de amenazas, y en caso de que me infecte con alguna de estas amenazas el kaspérsky internet security ¿podrá limpiarlas y eliminarlas?. estaría muy agradecido con sus respuestas.
  16. Hello Friends, I have KIS subcriptions can i use kaspersky plus with KIS sucriptions??? i didnt find kaspersky plus pack in shop in my region..
  17. 1、question 卡巴斯基全方位安全软件在2023年第四季度中国大陆卡巴斯基新版plus更新后能否继续使用,即密钥可否免费升级到卡巴斯基plus 2、question 目前我已经有一个卡巴斯基标准版,我现在还有一个线下的盒装卡巴斯基全方位安全软件2021,我能否把激活码先暂存到我的卡巴斯基,等待这个标准版使用结束在使用kis的激活码
  18. У меня возникла проблема с установкой Kaspersky Standard поверх Kaspersky Internet Security (ошибка 1719) и нужно полностью удалять KIS через утилиту удаления. После установки Kaspersky Standard ключ от Kaspersky Internet Security будет принят новой программой или нет?
  19. Hello, As of version 21.3.10.391(k), I am experiencing some issues that were not present about three (3) weeks ago. 1) I have contacted Support, but they need traces. I explained that I am uncomfortable to send them, since they may contain personal info and memory dumps. The issues are reproducible on other systems, so I don't think that the issues are specific for my machine and I prefer for the issues to be resolved without sending traces. I am sure that many clients may be reluctant to send them, especially clients that have compliance audits. 2) Since the latest version, when KIS was enabled, I could not connect/use the Phone Link (Your Phone) and Microsoft Store apps. Also, my sister reported the same issue for one of her gaming apps (not sure which. Also, she is using the DEFAULT settings, even though I am using the maximum-security settings). As of four (4) days ago, the connectivity issues were resolved for Phone Link (Your Phone) and Microsoft Store on their own, but now the same issue manifested for the Feedback Hub app. 3) The connection to my Wi-Fi printer was lost when I had the computer running for 3-4 days continuously. The issue used to resolve temporarily after a restart. I am not sure if this was caused by KIS. But, this issue has now also resolved itself! 4) The Clean up function of Manage applications (Main KIS Window -> More Tools -> Manage applications -> Application Control -> Manage applications) no longer works. Upon clicking on the Clean up button, it says that the list is up-to-date and the uninstalled/missing applications are not removed from the list. 5) The online help documentation shows clearly how to create exceptions for programs and desktop applications, but, how do I make exceptions for Microsoft Store apps (packaged)? 6) I am a longtime customer of Kaspersky (10+years) and Kaspersky VPN and I find it quite unfair that my KIS is considered equivalent to Kaspersky Standard. As a KIS customer, I find that, more-or-less, the features that my current KIS provides are the same as the ones that Kaspersky Premium provides, with the exception of the unlimited VPN (which I have already purchased, anyway). I suggest that, for the migration to the new subscription, KIS customers be provided with the Premium subscription but without the unlimited VPN, to be FAIR. Thanks in advance!
  20. Kaspersky İnternet Security lisansına sahibim. Yeni satılan ürünlere göre Kaspersky Internet Security, Total Security gibi ürünleri göremedim. Kaspersky plus gibi ürünlerin arayüzü değişmiş ve galiba bazı özellikler eklenmiş. Benim şu anki uygulamam (Kaspersky Internet Security) şu an desteklenmiyor mu, herhangi bir güncellemeyle arayüzü yeni sürüme yükseltebilir miyim ve şu anki lisansımı Kaspersky Plus olarak yükseltebilir miyim? Teşekkürler.
  21. Good evening and excuse my English, as it is a language that I do not master completely. I felt completely let down by K Standard 21.13. Earlier this week whenever I proceeded to delete traces of activity, K Standard would continually crash, restart, strangely at the same time as it crashed it automatically performed a database update at the same time. My Security Center always indicated that I had no anti-virus active and then K. Standard would restart again. During this process, a message to send data to Kaspersky's servers always popped up. Disappointed, I managed to buy the KIS because in my country it is still in stock in the form of a physical card with an activation code to scratch off. Already quite upset that the situation was repeating itself whenever I performed this action, I completely uninstalled K Standard from my desktop and installed KIS 21.3 (k), licensed for one year. In "My Kaspersky" is registered the K Standard that I bought by Automated teller machine with duration until 2025. K. Standard still seems to me to be a product with many bugs and not very mature. Another error that sometimes happens to me is that all the applications and programs running on my desktop registered by K. Standard disappear (like in the firewall, activity control and network applications) and then they return there according to the activity of my machine. Yesterday I spoke via chat with technical support but since I no longer had KS 21.13 (which, as I said, I completely uninstalled), obviously I didn't send a series of things that they asked me to do. Support then communicated to me that: "Thanks for sharing the issue we will pass it on to our development team." I hope that the problem is resolved soon or that K. Internet Security has a long life as it is stable (for some reason the new range of products is not yet for sale in Eastern European countries.) Excuse me for my outburst, but I think first of all that programmers correct and develop new products better or they will have to lose a customer, because support only knows how to resort to the user to carry out tests with traces, and due to the fact that they are large files size, I can't send them, because I don't master the technologies that ask to send them. Thank you very much. JP
  22. I am a freelancing professional who works on tech projects for clients and submit it to them for earning money from it. I have to install a suitable Kaspersky Internet Security (KIS) product that is applicable for business users in my laptop in order to cover the internet security requirements while working on tech projects for my clients. When running a business as a single person, may I please know which is the most suitable internet security product of Kaspersky Internet Security which is cost effective that I can install in my laptop in order to provide protection against online security threats that may arise while working on tech projects for my clients and how can I know more about it? Can I pls know about it?
  23. Windows 版本:22621.1485 卡巴斯基版本:21.3.10.391 在启用 WSL2 后,开机时总会出现类似“检测到新的以太网”弹窗,即使我选择了允许,下次开机仍然会弹出(图1)。 在开机后第一次打开 WSL 时,会出现图2的弹窗,同样这个弹窗也无法被记住。 即使关闭了卡巴斯基的防火墙功能,弹窗也会出现。 我尝试过在防火墙>可用网络中将对应网卡设置为自动添加到信任网络,但是并没有效果,重启后这个网卡的设置会被重置,这可能是因为网卡是被动态增加的。 有没有什么办法能让卡巴斯基记住这个网卡,或者干脆信任所有新的网络,这个弹窗实在是太烦了。 WSL 本身就属于 Windows 自带的功能,我觉得卡巴斯基应该对其做好适配。
  24. Hello, On Windows 11 Pro 64bit 22H2 (Build 22621.1413) and Kaspersky Internet Security 21.3.10.391(j) the windows security center warning im not in optimal status, and after looking on microsoft KB the cause could be this error reported in systems logs Microsoft-Windows-CodeIntegrity/Operational Event ID 3033, CodeIntegrity Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Is there some hint to correct this error? PS: I have fount two old post about this, but solution was provided by waiting MS Update on older windows release
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