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Found 53 results

  1. Hi, Since Windows 10 update 1511 ask for Kaspersky uninstallation , we tried to remove it manyally getting this error : Error 27200. Failed to unload application from RAM. See screenshot its for KES 10 SP1 MR2. Also remote removal didnt work. see screenshot any suggesstions ...?
  2. Testing this version for systems that we can't yet go through the decryption process for SP2. I installed SP1 MR3 yesterday and encrypted. Today I installed MR4. It installed OK the first time, but then failed the encryption update and reverted. I cleared up some more disk space etc in case that was the issue, but now MR4 won't install at all. Remote installation has been completed with an error on this device: Fatal error during installation. (Error 27357.Installation package has been found to contain recalled patches , {1E08552F-85AE-453C-A35E-EB1980F5C667}. Installation will be aborted.) This still happens after I updated the package databases.
  3. How, if possible, can I access "Kaspersky Security 10 for Windows Server" on a server. When I right click on the icon all I can get to is the "About..." section (see image). Is this normal for the server side of Kaspersky??
  4. Been trying to install it it for a few days. Task shows it being completed. but when I check under managed computers, the server shows "License term expired". And this is the control server.
  5. I installed KES10. But now report message: Error: Crash dump has been written to... Who can fix this error. Thanks for help !
  6. Hi all together. I just started administering KSC 10 a few weeks ago, and most unfortunately stumbled right across a little something I don't get at all. The problem is that there are a lot of entries in the KSC10 Eventlog telling me that the device that has a virus or sth. else would be the Adminserver (KSC10). If I dig deeper I can see that the Virus is not on the server itself, but on one of our clients. E.g. Line 1 has ''PC-Myself' 'a newdevice was added'' Line 2 has ''Administrationserver <KSC10>' 'Devicestatus - Critical'' 'A lot of viruses have been found' If I now want to find out which of all my devices has a lot of viruses, I need to check the Monitoring Tab, which is quite frustrating, because if we have a virus attack I always need to manually check which machines are affected. Does anyone of you maybe know a way how to fix this, or am I just doing sth wrong here? Best regards and thanks in Advance, Eddy
  7. Hello, When trying to view the current version of Kasperky Lab Applications in KSC10 (10.4.343) I get a scripts error come up, which I can either click yes or no to. Which ever I click, I then get a blank box where the latest applications would normally be shown. The exact error is attached, along with the line in that file I think it refers to. Any help appreciated
  8. How get specific application installed computers list from KAV database?
  9. Dear support, A few colleagues have not been able to start their outlook this morning, see screenshot, the error says: File acces denied. You do not habe the permission required to access the file (path to outlook.ost) all other office programs are also no accessible! When i disable kaspersky endpoint, the users are able to open outlook again!! From this I can conclude that it is a kaspersky problem, 19 july a office 365 update was released and installed on our machines. When i look in the events of one of the effected machiness i see event type: Event type: Application Privilege Control rule triggered Application\Name: Microsoft Outlook Application\Path: C:\Program Files (x86)\Microsoft Office\root\Office16\ Application\Process ID: 5976 The whole organization will suffer from this problem, so please come with a solution to fix this problem!
  10. Сервер администрирования KSC 10. Не обновляются базы KAV 6.0 MP4 на рабочих станциях. На клиентской машине пишет обновления не требуются, статус баз: устарели. Происходит запуск обновлений -> обновлено успешно -> статус баз не меняется -> запускаем обновления еще раз -> обновления не требуются
  11. Dear Team, I am using KSC 10 sp2 in my own laptop but while using there is an error message arise, here is the attachment of error message. But after restart the pc till date this error message did not arise. what is the cause of this error arise??? Thank you
  12. Dear Team, We are getting some issue with Kaspersky security center 10 sp2. If we enable the network of Kaspersky server where KSC install there is an issue about the network down. Is there any bug with KSC 10 SP2. This problem arise in where KSC 10 SP2 version installed and KES version. We know this KES version is out dated but there is system requirement issue so upgrade is not possible for now. Please help us to solve this issue, if you face this before. Thank you Regard Anil
  13. Dear Team, I am able to delete There is unprocessed objects(KSP10--10.4). but, still users getting critical error. please help on this. Thanks, venkat.
  14. I've been getting email event warnings from two PCs on our network via Kaspersky Security Centre, but when I look at both machines I can find nothing wrong with them. Below is a cut/paste of the event: Event "There are unprocessed files" happened on computer XXXXXXX in the domain XXXXXXX on Thursday, June 15, 2017 10:24:52 AM (GMT+00:00) Event type: There are unprocessed files Application\Name: Kaspersky Endpoint Security 10 for Windows Application\Path: c:\program files (x86)\kaspersky lab\kaspersky endpoint security 10 for windows sp1\ User: XXXXXXX\XXXX (Active user) Component: Protection Result\Description: Malware detected I get emailed two event warnings, seconds apart, per PC. Like I say, I can find nothing wrong with these PCs, and nothing in the unprocessed files section on Kaspersky Security Centre. Does anyone have any ideas as to what this might be, or what I am missing?
  15. Hi all, I'm in the process to deploy Kaspersky endpoint security 10 to around 150 desktops from a KSC10 server via Network Agent. The Network Agent were installed on the desktops, and the connectivity is verified between the KSC10 server and the desktops. I initially created an group application installation task, to deploy the Kaspersky endpoint security 10 to the whole desktop group. But I forgot to untick the "Stop if the task is taking loner than 120mins" option, so around 130 desktops failed in the installation. However, when I recreated the application installation task targeting only the failed desktops, the installation process seemed to be stuck at 2% and not progressing any further. The detailed result is showing: Running (2%) Copying files to the specified client computer... The deployment task has been sitting like this for almost a day, is there anything I'm doing wrong? Thank you very much for your help.
  16. Hi Team, My existing infrastructure for Kaspersky is as below Kaspersky Security center 10 Console Kaspersky Security Center AO Kaspersky Lab Version: 10.3.407 Kaspersky Endpoint Security 10 Version KES SP1 MR3 ( There is also a network agent installed on all endpoints with version 10.3.407 Now i would like to upgrade both console and endpoints to the latest version across my environment (close to 250 devices) Can someone please give me a step by step process/document to follow, in order to upgrade everything properly in the right order. I do not want to mess my current install, since the new endpoint agent is SP2.
  17. Hello, I am using Kaspersky security Center10, but it is unable to download new updates once we are running "Download Update to the repository" in task console.Task is going in schedule but not running. After Some time it gives the error- "Can not connect to component proxy manger instance" , we are not using any proxy. Also on same system KES is downloading updates. Can anyone please help me to resolve this problem? i have also discussed with Kaspersky support team, unable to give the proper solution. Regards Narendra Kumar
  18. Guys, good afternoon! Someone already got this problem, the Untrusted Hosts Blocking is blocking the host because he is trying to edit a PDF via FOX I
  19. Hello, Today after the update task i found all pc with KES10SP2 with this message: Event type: Quit and reopen the application to complete updating Application\Name: Kaspersky Endpoint Security 10 for Windows Application\Path: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Endpoint Security 10 for Windows SP2\ User: XXXX (Active user) Component: Protection Result\Description: You have to restart Kaspersky Endpoint Security 10 for Windows What udpate has been installed? I cant see an application update for KES10SP2 under Advanced->Application management->Software updates. Thank you
  20. Hello, I upgraded Kaspersky Security Center and Kaspersky Endpoint portection in the local site without any problem. But i have about 25 remote sites connected by leased lines or vpn connections that bandwidth is less than or equal to 512kbps. And i do not have kaspersky administration servers in those remote sites. Now, i am asked to upgrade antivirus in all computers in the network. But i cannot create a task in security center console, because, that would mess network traffic and block users from working. I ask now, if it is possible, if i create a share containing antivirus setup file, in a computer in that remote site, to instruct installation task to use that share, and not the administration server in local site? Because, that would save lots of time. Thanks in advance. Regards
  21. Hi All, I am wonder if I need to install which version of the KES at my server. I have the below server at the farm now: 1) Normal AD + File Server (should install KES for Windows Server) 2) Email (POP3) 3) Web + MS SQL Server 4) Application Server (e.g. MDT2013 / WSUS / KSC) I would like to find out the difference between the two products and decide which one should be installed in server 2-3. Any comments? Thanks, Jerald
  22. Hello Experts? KES Cloud management console some function is loading about more than 10 min. How to improve loading speed? This kaspersky product issue? Any suggestions? Thanks
  23. Hello experts? Can i convert my kaspersky endpoint security cloud license to normal kaspersky endpoint license? Because kaspersky Cloud management is lower than KSC local management. Thanks
  24. We are running KES, with Agent MacOS Sierra 12.12.5 The problem (after some serious troubleshooting) is that with the Web Antivirus feature enabled, the internet browsers stop working after a few minutes. It works at bootup, but after about 5-10 minutes it won't go to any websites. Chrome, Firefox and Safari are all affected. Once the internet stops working, we can Quit Kaspersky and it immediately starts working again. Also, we turned off the Web Antivirus feature via KSC policy and that fixed the issue as well.
  25. Hello, in the last few days i received two "restart request" message from KES 10 SP2 try icon (all the PCs with KES 10 SP2). But I can not understand the reason. Has any updates been released? I have KSC 10 SP2 MR2 10.4.343 - NetAgent 10.4.343