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Found 1,833 results

  1. Find vulnerabilities and Required updates task gives this error System patch management: Windows Update Agent error 8024400d ("SOAP_E_CLIENT - SOAP client found the message was malformed; fix before resending.") #1181 (-2145107955) COM error 0x8024400D (wcode: 0) ''<5xppaALmx6aaJAgipsaZj0>Error information: 1181/-2145107955 (COM error 0x8024400D (wcode: 0) ''), .\vapm\wua_manager.cpp, 1833. I saw this error on many computers.
  2. Dear All, I’m not sure if I’m right here but I have no more Idea where I can get help. I'm searching for weeks to find a solution. I have a Kaspersky KSV 5.0 Agentless Installation with the VMware Essential Plus license (only File Antimalware Protection) My Issue is when I install the KSV 5.0 Agentless SVM on my VSphere infrastructure and the VMs are configured and running my RDP (Remote Desktop) Logoff from the Protected VMs takes several minutes to proceed. I also have Performing issues in one application. When I disable the protection in the policy, the behavior still exist. Only solution is to uninstall the SVM from my Infrastructure. My Policy is limited to Protect only File system no other function is enabled. Anyone had the same Issue? Or dose one have an tipp / solution for me? All the best!
  3. Team, It is possible to block specific country IP address from KES. If Yes please let me know the procedure for the same. In Gateway level firewall we can able to block the specific country IP address. we have to do the same in Endpoint level also. Regards Sriram
  4. We have successfully done the file / folder encryption with kaspersky endpoint version 11. How to identity the files whether the files is encrypted or not? The policy says that "It is complies with policy" Please let us know how to check from client side. Regards Sriram
  5. Hello everybody, In KSC there are notifications showing like - Black list of key files corrupted. Applications functionality: update blacklist only.
  6. This is normal behavior? Very annoying column hiding/ showing effect. KSC-bug.mp4
  7. phill321

    KSE withAgent

    I have KSC, and on servers i have Kasper for windows server version 11, Now I installed on emails servers KSE, and for that I removed Kasper Network Agent from email server bcz KSE will not work with Agent, Now my question is Kasper for windows server how will get new database updates from KSC if doesn't have Network Agent installed?
  8. Good morning. I enabled the Device Access control on my KSC as we've blocked USB devices on most of the clients. I've been looking on the Security Center where to find the list of all the attempts to access a blocked device (assuming it's displayed somewhere) but I just can't find it. Also I would like to know if there is a report where I can read all the Device Access Requests sent by the users when they try to access a blocked device, so that it would be easier for me to add an exception for the trusted removable devices. I've seen your guide about a temporary permission but that's not what I am looking for. Thank you in advance.
  9. добрый день, на нескольких пк обнаружена и устранена угроза: Результат: Вылечено: Trojan.Multi.BroSubsc.gen Пользователь: NT AUTHORITY\СИСТЕМА (Системный пользователь) Объект: System Memory к сожалению, не смог найти описания данного вредоносного ПО (на портале в том числе https://threats.kaspersky.com/ru/threat/), есть информация по данной угрозе? Продукт: Kaspersky Endpoint Security 11 for Windows (Workstation Protection) Версия: 11.0.0.6499
  10. Hey guys, how are you? Lately i've been having some random BSOD in a machine with W7 PRO 64 bits. bluescreen viewer points klbackupdisk.sys as the main cause. I'm using Kaspersky Endpoint Security 11.0.1.90 ... what should i do to stop this? Attached are the latest dumps. Previously i had KES 10 installed and had zero problems. thanks in advance 012219-81526-01.dmp 012519-52681-01.dmp 012919-52962-01.dmp 013019-49530-01.dmp 020119-53882-01.dmp 020519-55005-01.dmp 020719-52525-01.dmp
  11. Dear Support, On KSC 10.5 server following error appearing with regular interval: The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server 0338-003$. The target name used was cifs/0338-003.SNDB.COM. This indicates that the target server failed to decrypt the ticket provided by the client. This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using. Ensure that the target SPN is only registered on the account used by the server. This error can also happen if the target service account password is different than what is configured on the Kerberos Key Distribution Center for that target service. Ensure that the service on the server and the KDC are both configured to use the same password. If the server name is not fully qualified, and the target domain (SNDB.COM) is different from the client domain (SNDB.COM), check if there are identically named server accounts in these two domains, or use the fully-qualified name to identify the server. Kindly guide if this error has any impact on Kaspersky endpoint devices, because there are 350+ devices which have status "Device gone out control", these devices are able to ping KSC server and KSC server is pinging all these devices, also these all devices are doing telnet port 13000. Out of these 350+ devices we have troubleshooted around 30 affected devices and all of them has one thing in common that is "Network Agent Services" are not in running state, when we force this service to start then devices gets normal instantly but after a short interval status returns to same with Network Agent Service not running. Kindly guide on this issue. Thanks GSI Link: https://www.dropbox.com/s/l3dmcjrhy7zsqx0/GSI6_HO-KAV_kav.admin_02_15_2019_16_11_03.zip?dl=0
  12. risingflight

    server not updating

    Hi experts i am new to Kaspersky, i have a server when i search the server on Kaspersky console, it shows connecting to server 15 minutes, last update: 4hours, how do i update the server. I am using the below version Kaspersky security 10 for windows server Application version 10.0.0.486
  13. After purchasing and installing Microsoft Office 365 I get this message every day: "Cannot guarantee authenticity of the domain to which encrypted connection is established" The account (my email and web address) I used to purchase Microsoft Office 365 triggers this daily message (due to an invalid name of certificate). Everything is fine. There is no problem - except for how to stop this annoying message from Kaspersky. How can I make an exception for this one website? David
  14. Hello Everybody, how can GlobeImposter Ransomware (.Tiger4444) be solved. Is there any decryptor tool for it? Check the URL below - https://www.youtube.com/watch?v=5oIhsk2QhPw Thanks in Advance @Redhot
  15. Hi , Kindly advise me the network management installation
  16. Greetings team, My kaspersky version 10 is not receiving updates. IT starts well but on reaching 47% if fails. What could be the problem? see attached
  17. Hi Team, I have installed KES-11 on KSC-10 server, I lost the RDP connection of my kaspersky server. Could you please let me know how will i enable RDP port in that case ? Regards, rlinux57
  18. We use a program to remotely access other computers in our network to service them. The program stopped access these remote computers recently. When I turn off Kaspersky the program works fine. The program is launched from a website. I need to know what Kaspersky is actually blocking then set Kaspersky to not block them.
  19. Kaspersky has just started deleting VNC, despite it being configured as a Trusted Application. This wasn't an issue a few weeks ago, but a recent update now deletes the .EXE and dumps it into the quaratine. "legal software that can be used by criminals to damage your computer or personal data not-a-virus:RemoteAdmin.Win32.WinVNC.mx C:\Program Files (x86)\ULTRAVNC\WINVNC.EXE"
  20. Hi, A program has recently been flagged as a HEUR:Trojan.Win32.Hesv.gen. File Protection and On-Demand scans detect this however when the file is scanned in quarantined it reports it as a false positive and when the specific .exe within the .cab is uploaded to virusdesk it reports the file as safe. I have excluded this successfully for a KES policy however I have not been able to exclude the flagged file for Kaspersky for Server. The file is - \AppData\Local\Temp\TestExecute1240.exe//TestExecute.msi//Data1.cab/aqnetutils.exe (Automated QA software) What is the process for having this file recognised as safe by the on-demand scan? Thanks
  21. some pc it show virus detect counter but when click views threats report it not show detail about virus detected (blank).
  22. Dear Support, There is an issue with most of the devices in the network that are working absolutely perfect, but when a task is needed to be started locally from KSC, then the task icon is grayed out, also the statistics is also grayed. Kindly note that the devices are communicating, able to ping from both sides and doing telnet on port 13000 but still this issue is with most of the systems (snapshots attached for reference). Kindly guide on this issue. Thanks
  23. We're looking to squeeze more bandwidth out of one of our major sites and I've been approached to see about configuring Kaspersky clients at this location to get their updates through the administration server (also located on-site) instead of going out and pulling updates down from the Internet. I believe the simple solution would be to update our "Update" task so that our priority update source for endpoints to pull down updates is "Kaspersky Security Center" - in my environment we currently have "Kaspersky Lab Update Servers" set as the priority, as the majority of our endpoints are located off-site. It seems that I need to separate the endpoints in this major site into their own group so that they can be targeted by the new task that prioritizes KSC as the update source. The problem is that all endpoints are in a single management group and so I'm trying to figure out a way to automatically move out endpoints located at this major site from this main group into their own group so that I can assign this new task to it. I've tested with tagging and it looks like I can "tag" a machine if it's located on a specific subnet but there doesn't seem to be a way to target "tagged" machines with a rule that would move them into their own management group. Is this possible? Is it possible to target a tag with a task?
  24. When using Security Center 10.5.17.1 I noticed on the Properties of a Device on the Protection Tab, that 4 Viruses were detected. I click the Link "View threats report" when the Webpage appears there are no entries listed. Why Might it indicate it protected the device and detected viruses then the report shows nothing? I selected several machines that had detection's and the "Threats report" is always empty. David
  25. We are facing this issue on Azure Linux VM, We have mounted blob storage from azure. We are on "Kaspersky Endpoint Security 10 for Linux - 10.0.0.3480" When we stop klnagnet and kesl and try to access, then it works good, However we want KESL to be running. Exclusion has been added, However its scanning share and making server hung. [ExcludedFromScanScope.item_0015] UseScanArea=Yes Path=/mnt/cisdsr/ AreaDesc=/mnt/cisdsr AreaMask.item_0000=* [ExcludedFromScanScope.item_0016] UseScanArea=Yes Path=/mnt/cisblobdsr AreaDesc=/mnt/cisblobdsr AreaMask.item_0000=* Please suggest over this.
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