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Hi, I've had a quick look on the forums but couldn't find any articles for this. We've begun a roll out of Windows 10 1803 x64 Enterprise to our estate (all new clients are being issued with KES 220.127.116.1199 pf5036 & pf5067 ). I have noticed a problem where some of our clients are reporting intermittent profile failures when logging on to Windows This problem is resolved occasionally by rebooting the machine or by following the instructions in the below link. A symptom of this is also a duplication in the C:\Users\ part of Windows showing a list of duplicated temporary profiles (see screenshot) https://www.eightforums.com/threads/user-profile-service-failed-the-sign-in-fix-in-windows-8.38838/ The article above states even though its a fix for Windows 8 its still relevant to 10 and references the Microsoft article below stating that this issue can be caused by Antivirus programs scanning on startup: https://support.microsoft.com/en-in/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message Is it possible someone could explain or post some documentation to show how we may be able to control the behavior of Kaspersky to prevent this issue. Thanks!