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Thomas Wensley

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About Thomas Wensley

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  1. (Apologies if this topic is in the wrong place, couldn't find anywhere better for it) I've just switched to a new laptop, and am attempting to redownload Kaspersky Total Security for the new system. Being a couple of years since I started using that package and having had no problems with it whatsoever, I've lost my password and so tried the password reset option. I understand this is meant to send an automated email that continues the password reset process. Unfortunately, I have not recieved that email anywhere. I've tried a few times pver the last few days, and have checked all over my inbox and spam folder. No pasword reset email. Anyone know what I should be doing? (I'm posting here, as any attempt to reach support contacts quickly leads me to the login screen - if there's any way to help get back into my account that doesn't require to already be logged in, i'd appreciate it if anyone could point me toward it...)
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