You can download the shellex dll for windows 10. copy and paste it in the folder "C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.8\shellex.dll"
Copy and replace the file when prompted
Thank you for contacting Kaspersky Technical Support.
Thank you for waiting for the investigation, sorry for the delay.
I checked with our development team, and it was verified that the Kaspersky Total Security license will not guarantee Unlimited VPN.
Unlimited VPN Service is only for customers who purchase Kaspersky Plus or Kaspersky Premium license.
In your case, you have Kaspersky Total Security license, and you are activating Kaspersky Plus with it, which will not guarantee Unlimited VPN.
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My question, this is not what was said here on the forum, as this message is being informed:
What I have left is waiting until the end of the year as Danila T reported:
"Kaspersky is now working to ensure that your KTS license is compatible with the new version of our software. We plan to complete this work by the end of this year."
I did. And after quite a while they answered me, but the support guy said simply to ‘send the Kaspersky shortcut to the desktop area ?! I even sent this post to give more context to him, but I don’t think he even read it.
And after I explained the situation, he just gave me the step-by-step to uninstall and install the software. So for the time being I will just keep using the selective analyze option inside Kaspersky.
If anyone knows how to fix this without having to uninstall it, please get in touch!
Finished out the Windows 10 Pro method by running bcdedit /set hypervisorlaunchtype off and rebooting. No change. Still get the message about OS being found to not be stable with virtualization turned on. I also just saw your suggestion about turning off the use of advanced features of virtualization and have done so. The message still appears though and thus I am curious about whether it specifically applies to the advanced features or virtualization as a whole.