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vincenzo.bonomo

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  1. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I discovered that I disabled the dump writing by mistake. I've re-enabled it
  2. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I can collect dump files and event viewer from another workstation if you want. On a workstation in which I installed KES from scratch and applied a new policy, it hasn't crashed so far but I can't reinstall kaspersky from scratch on all my workstations in the office
  3. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    Unfortunately the last dump files were created on the 15th of June and I've already sent them. Since then, KES crashed one more time on the 21st but it didn't create any dump files
  4. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    The latest dmp files were modified on the 15th so I think it hasn't generated any new dump file
  5. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    Kaspersky crashed again this morning on my machine and I've sent the collected traces
  6. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    Those traces are from the pc in which I installed kaspersky from scratch without apply any policy. Then I enabled traces collection and applied a policy. It hasn't crashed since then. I notice that often the crashes occurred 17 minutes past the hour but not at the same hour every day as you can see from the event viewer that I sent you days ago. For example: - 01/06/2018 KES crashed at 08:18 - 02/06/2018 KES crashed at 06:17 - 03/06/2018 KES crashed at 10:08 - 04/06/2018 KES crashed at 08:17 - 12/06/2018 KES crashed at 12:17 - 13/06/2018 KES crashed at 13:18 - 14/06/2018 KES crashed at 10:17 - 15/06/2018 KES crashed at 07:12 and so on. And note that I was on holiday until the 04th of June so the 1st, 2nd, 3rd of June the PC was ON but not used by anyone
  7. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I've collected traces when I applied the policy. I left traces enabled so I can collect the files when Kaspersky crashes
  8. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I've applied the policy and sent you the traces file generated
  9. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    Kaspersky crashed this morning in the workstation where I create the policy from scratch. I've sent the dmp files in private EDIT: no crashes so far on the workstation where NA isn't installed
  10. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I'll try but I don't understand the purpose. I'll need NA installed on all workstations
  11. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    With "Have you checked clean installation without network agent ?" do you mean just install KES 11 without installing the agent? I haven't tried that. Now I've created the policy from scratch and I will monitor the situation
  12. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I've updated KSC on my server to the new version and then follow the wizard to convert all my policies. At the end I deployed the new network agent and KES 11 to pcs on the network. Everything seems working fine except for the crash that sometimes happens
  13. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I've already sent you a zip file with the GSI report, a dump folder in which you can find the dmp file (even the srv.full.dmp) and the event log. Anyway, I've just sent it again
  14. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    Sorry, I'll explain better Let's say I have just two pcs with the problem (there are more): - on the first one I deployed KES 11 without uninstalling any pfs (and you have GSI report and log from this pc) - on the second one I deployed KES 11 but then I had some problems so I uninstalled KES 11 from Control Panel and removed all the registry keys I could find (the removal tool wasn't already compatible with KES 11 when I tried it) but I didn't remove also the PFs because when I installed KES 11 pfs disappeared from Control Panel. Then I reinstalled KES 11 and it sometimes crashes So basically, let's say I installed KES 11 without uninstall PFs and now in some PCs it crashes.
  15. vincenzo.bonomo

    pf3107 compatible with new Kaspersky?

    I can't see anymore PFs installed, how can I uninstall them?
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