TomS42

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About TomS42

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  1. We have struggled with this issue as well, here is how we have solved it: 1. Remove all "Install required updates and fix Vulnerabilities" except for one task that is set to run on Managed computers, additional tasks can be re-added later 2. In the Group task "Install required updates and fix Vulnerabilities" settings set the rule to general criteria > "Install all updates (Except denied) ; Updates>Install all suitable updates; vulnerabilities>fix all vulnerabilities Also make sure "Install required general system components" and "allow installation of new applications" is selected 3. Go to Advanced>application management>software updates tab and set the following search terms: Update approval - Leave blank; Not Installed<1; superseded YES - Select all these updates and decline them Update approval - Leave blank; Not Installed>0; superseded NO - Select all these updates and APPROVE them Update Approval - Undefined - Select all these updates and decline them 4. Next set the following search term and clear out all the rest: Update approval DECLINED Ctrl+A (Select all)>Right click>delete update files>wait for pop up window Be aware that it can take up to 5 min between each click for anything to happen, Until you get the screen that states that updates have been qued for removal then you are not finished. 5. Removal of the old updates can take anywhere between 10 min to 2 hours depending on how many updates are being removed, you should see at least some space removal ASAP 6. Run the "Find vulnerabilities and required updates" task on the company 7. After task run is complete go back to Advanced>application management>software updates tab and approve any additional updates found Update approval - Declined; Not Installed>0; superseded NO - Select all these updates and APPROVE them 8. Run the "Install required updates and fix Vulnerabilities" Group task I have also had to run the database maintenance task or reboot the server if I do not see space gains after a hour or two.
  2. I have had no issues installing KES 10.3.0.6294 over 10.2.4.674 assuming the following: 1. Network agent is up to date (10.4.343) - Any old network agents need to be *Uninstalled* before installing 10.4.343 2. Install task is set to use the network agent (Do NOT use windows resource means for this!) 3. The computer is not encrypted. Any encrypted machines needs to be decrypted and then rebooted before the upgrade I have not tried upgrading from any older version
  3. This error is if you are running the Kaspersky Security center as a Wsus server and a client has not checked for windows updates in a long time. If you are, then it needs to be enabled in the policy and the associated task is Kaspersky Security Center 10 Administration Server>Advanced>Find Vulnerabilities and required updates
  4. We get this error too with our SP2 clients. This does not seem to effect functionality, but is still concerning that the error comes up. Would like to know the cause.
  5. Thank you for the fast reply, it looks like it just took the network agent a very long time to download the install for KES, took about 1.5 hours over a local LAN. So far the new version seems to be working better the the old version. You can consider this case closed for now
  6. Previously we had a old version of the network agent and KES installed on a Mac with 10.12.5. It was crashing alot and not running virus scans, we saw that there was a new version of the netagent, and kes. We disabled SIP (csrutil disable) Disabled firewall Uninstalled old versions of net agent and KES and rebooted We installed the net agent (10.4.0.43) without issue When running the KES 10.1.0.622b install task from our security center (10.4.343) the install task just sits there in Copying files to specified Device Running the installer manually crashes and brings us to the login screen So, what is next?
  7. Hello, we would like to run our administration server under a normal domain user account that has read only access to the domain and user permissions on the local machine. I am already aware of the klsrvswch util to do this and I have already referred to the following webpage. https://support.kaspersky.com/9293 A few questions: 1. Under "Local system account" it mentions that the service account must had administrator permissions on the host running the server database. Does this refer to database admin access, local admin access or both? 2. Does this also apply if the account we are running under is a normal domain user account? 3. Would we need to modify any other permissions to run this service under a limited domain user account assuming we use the klsvrswch.exe utility?
  8. That is most likely why, SP1 Tasks do not apply or run on KES SP2 clients, We are currently in the middle of an upgrade too and managing two sets of tasks for two different versions of kaspersky can get annoying
  9. When you upgraded your security center did you also upgrade the tasks to KES SP2? Should looks something like this if you did.
  10. We have a few Encrypted removable drives in our environment with the rule set to encrypt the entire removable drive. Assuming the drive is unplugged when we upgrade from KES 10.2.5.3201 to KES 10.3.0.6294, Will KES 10.3.0.6294 be able to read this drive without issue? Or are we required to decrypt the drive with KES 10.2.5.3201, upgrade to 10.3.0.6294, then re-encrypt the drive. Again, this is not a startup disk, just a standard USB harddrive with data on it.
  11. The following use to work for command line install of the network agent: msiexec.exe /i "Kaspersky Network Agent.msi" /qn /l*vx c:\windows\temp\nag_inst.log SERVERADDRESS="X.X.X.X" DONT_USE_ANSWER_FILE=1, === Verbose logging started: 4/19/2017 14:48:10 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe === MSI © (98:80) [14:48:10:162]: Resetting cached policy values MSI © (98:80) [14:48:10:162]: Machine policy value 'Debug' is 0 MSI © (98:80) [14:48:10:162]: ******* RunEngine: ******* Product: Kaspersky Network Agent.msi ******* Action: ******* CommandLine: ********** MSI © (98:80) [14:48:10:162]: Client-side and UI is none or basic: Running entire install on the server. MSI © (98:80) [14:48:10:162]: Grabbed execution mutex. MSI © (98:80) [14:48:10:225]: Cloaking enabled. MSI © (98:80) [14:48:10:225]: Attempting to enable all disabled privileges before calling Install on Server MSI © (98:80) [14:48:10:225]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (B0:C0) [14:48:10:225]: Running installation inside multi-package transaction C:\KLNAG\exec\Kaspersky Network Agent.msi MSI (s) (B0:C0) [14:48:10:225]: Grabbed execution mutex. MSI (s) (B0:64) [14:48:10:256]: Resetting cached policy values MSI (s) (B0:64) [14:48:10:256]: Machine policy value 'Debug' is 0 MSI (s) (B0:64) [14:48:10:256]: ******* RunEngine: ******* Product: C:\KLNAG\exec\Kaspersky Network Agent.msi ******* Action: ******* CommandLine: ********** MSI (s) (B0:64) [14:48:10:272]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: User non-assigned for product: 1169AC3F24DC2654DABA5A45FCE8711F MSI (s) (B0:64) [14:48:10:272]: Using cached product context: User non-assigned for product: 1169AC3F24DC2654DABA5A45FCE8711F MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109511090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109511090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109610090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109610090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109611090400100000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109611090400100000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109A10090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109A10090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109A20000000100000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109A20000000100000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109A20090400100000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109A20090400100000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109B10090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109B10090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109C20090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109C20090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109E60090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109E60090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109F10090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109F10090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109F100A0C00000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109F100A0C00000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002109F100C0400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002109F100C0400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00002119310000000000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00002119310000000000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00004109500200000000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00004109500200000000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 00004159FA0090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 00004159FA0090400000000000F01FEC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 1735F6DB1CAD0F03D9EDAC6C97E1823C MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 1735F6DB1CAD0F03D9EDAC6C97E1823C MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 1A2914A74C4809E43AB14B48C78A2EA3 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 1A2914A74C4809E43AB14B48C78A2EA3 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 2B7A37F2E05E6A93A9CBFE984E6CE263 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 2B7A37F2E05E6A93A9CBFE984E6CE263 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 39103BDF0ADFAAD3CAAC7AE5FE5E6370 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 39103BDF0ADFAAD3CAAC7AE5FE5E6370 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 54537575BE472D643B26AA5063E4E48D MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 54537575BE472D643B26AA5063E4E48D MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 59EEA865BF0B9DF47B7EC4B8A613089C MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 59EEA865BF0B9DF47B7EC4B8A613089C MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 68AB67CA7DA73301B744CAF070E41400 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 68AB67CA7DA73301B744CAF070E41400 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 6E8D947A316B3EB3F8F540C548BE2AB9 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 6E8D947A316B3EB3F8F540C548BE2AB9 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 7C9F8B73BF303523781852719CD9C700 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 7C9F8B73BF303523781852719CD9C700 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 80055D556F5E6D741BF62B4AD0D441F5 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 80055D556F5E6D741BF62B4AD0D441F5 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 84b9c17023c712640acaf308593282f8 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 84b9c17023c712640acaf308593282f8 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 8A285624F202C31DB85D0F5015ABCF39 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 8A285624F202C31DB85D0F5015ABCF39 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 8AA2CC3A15444344DBADA225CC9B037A MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 8AA2CC3A15444344DBADA225CC9B037A MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: b25099274a207264182f8181add555d0 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: b25099274a207264182f8181add555d0 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: C3AEB2FCAE628F23AAB933F1E743AB79 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: C3AEB2FCAE628F23AAB933F1E743AB79 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: C3EFE0A16EE362340A7FE737DBBA6CAC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: C3EFE0A16EE362340A7FE737DBBA6CAC MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: D5D245CE806B54148A7F47C920EBD649 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: D5D245CE806B54148A7F47C920EBD649 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: E376F0A50F2218343BF2BA2594F1A613 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: E376F0A50F2218343BF2BA2594F1A613 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: EBF4C9E3C6E498344A3BA40E720DFBE2 MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: EBF4C9E3C6E498344A3BA40E720DFBE2 MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: F4C0032DB9CC00D4CB354B8C606A7CBA MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: F4C0032DB9CC00D4CB354B8C606A7CBA MSI (s) (B0:64) [14:48:10:272]: Setting cached product context: machine assigned for product: F5EAE090824F5D94C9FAEBDE897A20AC MSI (s) (B0:64) [14:48:10:272]: Using cached product context: machine assigned for product: F5EAE090824F5D94C9FAEBDE897A20AC MSI (s) (B0:64) [14:48:10:272]: SRSetRestorePoint skipped for this transaction. MSI (s) (B0:64) [14:48:10:287]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 MSI (s) (B0:64) [14:48:10:287]: File will have security applied from OpCode. MSI (s) (B0:64) [14:48:10:318]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\KLNAG\exec\Kaspersky Network Agent.msi' against software restriction policy MSI (s) (B0:64) [14:48:10:318]: SOFTWARE RESTRICTION POLICY: C:\KLNAG\exec\Kaspersky Network Agent.msi has a digital signature MSI (s) (B0:64) [14:48:10:724]: SOFTWARE RESTRICTION POLICY: C:\KLNAG\exec\Kaspersky Network Agent.msi is permitted to run at the 'unrestricted' authorization level. MSI (s) (B0:64) [14:48:10:724]: End dialog not enabled MSI (s) (B0:64) [14:48:10:724]: Original package ==> C:\KLNAG\exec\Kaspersky Network Agent.msi MSI (s) (B0:64) [14:48:10:724]: Package we're running from ==> C:\Windows\Installer\78fc9da.msi MSI (s) (B0:64) [14:48:10:724]: APPCOMPAT: Compatibility mode property overrides found. MSI (s) (B0:64) [14:48:10:724]: APPCOMPAT: looking for appcompat database entry with ProductCode '{BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}'. MSI (s) (B0:64) [14:48:10:724]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (B0:64) [14:48:10:740]: MSCOREE not loaded loading copy from system32 MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'TransformsSecure' is 0 MSI (s) (B0:64) [14:48:10:755]: User policy value 'TransformsAtSource' is 0 MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'DisablePatch' is 0 MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (B0:64) [14:48:10:755]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active MSI (s) (B0:64) [14:48:10:755]: APPCOMPAT: looking for appcompat database entry with ProductCode '{BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}'. MSI (s) (B0:64) [14:48:10:755]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (B0:64) [14:48:10:755]: Transforms are not secure. MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'c:\klnag\log.txt'. MSI (s) (B0:64) [14:48:10:755]: Command Line: SERVERADDRESS=xx.xx.xx.xx DONT_USE_ANSWER_FILE=1, CURRENTDIRECTORY=C:\KLNAG\exec CLIENTUILEVEL=3 CLIENTPROCESSID=5016 MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{DBD014A6-F381-4538-B466-4801D897B2DE}'. MSI (s) (B0:64) [14:48:10:755]: Product Code passed to Engine.Initialize: '' MSI (s) (B0:64) [14:48:10:755]: Product Code from property table before transforms: '{BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}' MSI (s) (B0:64) [14:48:10:755]: Product Code from property table after transforms: '{BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}' MSI (s) (B0:64) [14:48:10:755]: Product not registered: beginning first-time install MSI (s) (B0:64) [14:48:10:755]: Product {BCF4CF24-88AB-45E1-A6E6-40C8278A70C5} is not managed. MSI (s) (B0:64) [14:48:10:755]: MSI_LUA: Credential prompt not required, user is an admin MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (s) (B0:64) [14:48:10:755]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (B0:64) [14:48:10:755]: User policy value 'SearchOrder' is 'nmu' MSI (s) (B0:64) [14:48:10:755]: Adding new sources is allowed. MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (s) (B0:64) [14:48:10:755]: Package name extracted from package path: 'Kaspersky Network Agent.msi' MSI (s) (B0:64) [14:48:10:755]: Package to be registered: 'Kaspersky Network Agent.msi' MSI (s) (B0:64) [14:48:10:755]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'DisableMsi' is 0 MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (B0:64) [14:48:10:755]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (B0:64) [14:48:10:755]: Product installation will be elevated because user is admin and product is being installed per-machine. MSI (s) (B0:64) [14:48:10:755]: Running product '{BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}' with elevated privileges: Product is assigned. MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding SERVERADDRESS property. Its value is 'xx.xx.xx.xx'. MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding DONT_USE_ANSWER_FILE property. Its value is '1,'. MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\KLNAG\exec'. MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'. MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '5016'. MSI (s) (B0:64) [14:48:10:755]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0 MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '6b971078f3ae9644b3051a5dd060cb97'. MSI (s) (B0:64) [14:48:10:755]: RESTART MANAGER: Session opened. MSI (s) (B0:64) [14:48:10:755]: TRANSFORMS property is now: MSI (s) (B0:64) [14:48:10:755]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'. MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\Favorites MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Network Shortcuts MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\Documents MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Printer Shortcuts MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Recent MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\SendTo MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Templates MSI (s) (B0:64) [14:48:10:755]: SHELL32::SHGetFolderPath returned: C:\ProgramData MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Local MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\USER\Pictures MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu\Programs MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\USER\AppData\Roaming\Microsoft\Windows\Start Menu MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Users\USER\Desktop MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates MSI (s) (B0:64) [14:48:10:771]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts MSI (s) (B0:64) [14:48:10:771]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (s) (B0:64) [14:48:10:786]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated. MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'. MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (s) (B0:64) [14:48:10:786]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'USER'. MSI (s) (B0:64) [14:48:10:786]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\78fc9da.msi'. MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\KLNAG\exec\Kaspersky Network Agent.msi'. MSI (s) (B0:64) [14:48:10:786]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (s) (B0:64) [14:48:10:786]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install MSI (s) (B0:64) [14:48:10:786]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (B0:64) [14:48:10:786]: Machine policy value 'DisableRollback' is 0 MSI (s) (B0:64) [14:48:10:786]: User policy value 'DisableRollback' is 0 MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'. === Logging started: 4/19/2017 14:48:10 === MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (s) (B0:64) [14:48:10:786]: Doing action: INSTALL Action start 14:48:10: INSTALL. MSI (s) (B0:64) [14:48:10:786]: Running ExecuteSequence MSI (s) (B0:64) [14:48:10:786]: Doing action: SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C property. Its value is 'C:\Windows\SysWOW64\'. Action start 14:48:10: SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C. MSI (s) (B0:64) [14:48:10:786]: Doing action: WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C Action ended 14:48:10: SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C. Return value 1. MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C property. Its value is 'C:\Windows\'. Action start 14:48:10: WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C. MSI (s) (B0:64) [14:48:10:786]: Doing action: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC2 3C30DBF Action ended 14:48:10: WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C. Return value 1. MSI (s) (B0:64) [14:48:10:786]: PROPERTY CHANGE: Adding SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC2 3C30DBF property. Its value is 'C:\Windows\SysWOW64\'. Action start 14:48:10: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC2 3C30DBF. MSI (s) (B0:64) [14:48:10:786]: Doing action: SetSetupPath Action ended 14:48:10: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC2 3C30DBF. Return value 1. MSI (s) (B0:64) [14:48:10:786]: Creating MSIHANDLE (17) of type 790542 for thread 1124 MSI (s) (B0:E8) [14:48:10:818]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI860B.tmp, Entrypoint: SetSetupPath MSI (s) (B0:4C) [14:48:10:833]: Generating random cookie. MSI (s) (B0:4C) [14:48:10:864]: Created Custom Action Server with PID 4732 (0x127C). MSI (s) (B0:7C) [14:48:11:005]: Running as a service. MSI (s) (B0:7C) [14:48:11:005]: Hello, I'm your 32bit Impersonated custom action server. MSI (s) (B0!E0) [14:48:13:204]: PROPERTY CHANGE: Adding SetupDir property. Its value is 'C:\KLNAG\exec\'. MSI (s) (B0!E0) [14:48:13:204]: PROPERTY CHANGE: Adding SetupLog property. Its value is 'C:\KLNAG\exec\setup.log'. MSI (s) (B0!E0) [14:48:13:204]: PROPERTY CHANGE: Adding SetupRep property. Its value is 'C:\KLNAG\exec\setup.rep'. MSI (s) (B0!E0) [14:48:13:204]: PROPERTY CHANGE: Adding SSINSTALL property. Its value is 'C:\Windows\Temp\klnagent-2017-04-19-14-48-13\ss_install.xml'. MSI (s) (B0:E8) [14:48:13:204]: Closing MSIHANDLE (17) of type 790542 for thread 1124 Action start 14:48:10: SetSetupPath. MSI (s) (B0:64) [14:48:13:204]: Doing action: AppSearch Action ended 14:48:13: SetSetupPath. Return value 1. Action start 14:48:13: AppSearch. MSI (s) (B0:64) [14:48:13:204]: PROPERTY CHANGE: Adding OS_SUPPORTS_UI property. Its value is 'C:\Windows\explorer.exe'. MSI (s) (B0:64) [14:48:13:204]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SYSTEM\CurrentControlSet\Services\npf 3: 2 MSI (s) (B0:64) [14:48:13:204]: Doing action: FindRelatedProducts Action ended 14:48:13: AppSearch. Return value 1. Action start 14:48:13: FindRelatedProducts. MSI (s) (B0:64) [14:48:13:204]: Doing action: SetNagentFoundProperty Action ended 14:48:13: FindRelatedProducts. Return value 1. Action start 14:48:13: SetNagentFoundProperty. MSI (s) (B0:64) [14:48:13:204]: Doing action: SetFirstInstall Action ended 14:48:13: SetNagentFoundProperty. Return value 1. MSI (s) (B0:64) [14:48:13:204]: PROPERTY CHANGE: Adding INSTALL_MODE property. Its value is '1'. Action start 14:48:13: SetFirstInstall. MSI (s) (B0:64) [14:48:13:204]: Skipping action: SetMajorUpgrade (condition is false) MSI (s) (B0:64) [14:48:13:204]: Skipping action: SetMinorUpgrade (condition is false) MSI (s) (B0:64) [14:48:13:204]: Doing action: CheckIfPatchServiceRunning Action ended 14:48:13: SetFirstInstall. Return value 1. MSI (s) (B0:64) [14:48:13:204]: Creating MSIHANDLE (18) of type 790542 for thread 1124 MSI (s) (B0:CC) [14:48:13:220]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI8F7E.tmp, Entrypoint: CheckIfPatchServiceRunningCA MSI (s) (B0:CC) [14:48:15:388]: Closing MSIHANDLE (18) of type 790542 for thread 1124 Action start 14:48:13: CheckIfPatchServiceRunning. MSI (s) (B0:64) [14:48:15:388]: Doing action: LaunchConditions Action ended 14:48:15: CheckIfPatchServiceRunning. Return value 1. Action start 14:48:15: LaunchConditions. MSI (s) (B0:64) [14:48:15:388]: Doing action: CheckRequirements Action ended 14:48:15: LaunchConditions. Return value 1. MSI (s) (B0:64) [14:48:15:388]: Creating MSIHANDLE (19) of type 790542 for thread 1124 MSI (s) (B0:F8) [14:48:15:404]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI9807.tmp, Entrypoint: CheckRequirements MSI (s) (B0:F8) [14:48:16:559]: Closing MSIHANDLE (19) of type 790542 for thread 1124 Action start 14:48:15: CheckRequirements. MSI (s) (B0:64) [14:48:16:559]: Skipping action: GetUninstallPwd (condition is false) MSI (s) (B0:64) [14:48:16:559]: Skipping action: CheckUninstallPwd_SilentMode (condition is false) MSI (s) (B0:64) [14:48:16:559]: Doing action: ValidateProductID Action ended 14:48:16: CheckRequirements. Return value 1. Action start 14:48:16: ValidateProductID. MSI (s) (B0:64) [14:48:16:559]: Skipping action: HandleNagentAnswerFile (condition is false) MSI (s) (B0:64) [14:48:16:559]: Doing action: EulaError Action ended 14:48:16: ValidateProductID. Return value 1. Action start 14:48:16: EulaError. MSI (s) (B0:64) [14:48:16:559]: Application: Kaspersky Security Center 10 Network Agent - License Agreement is not accepted License Agreement is not accepted Action ended 14:48:16: EulaError. Return value 3. Action ended 14:48:16: INSTALL. Return value 3. Property(S): UpgradeCode = {B9518725-0B76-4793-A409-C6794442FB50} Property(S): OS_SUPPORTS_UI = C:\Windows\explorer.exe Property(S): USESSL = 1 Property(S): OPENUDPPORT = 1 Property(S): KLNAG_PTCH_ALLOW_APPLY_NONAPROVED_PATCHES = 1 Property(S): LAUNCHPROGRAM = 1 Property(S): VersionNT64 = 601 Property(S): GATEWAYMODE = 0 Property(S): SERVERADDRESS = xx.xx.xx.xx Property(S): SERVERPORT = 14000 Property(S): SERVERSSLPORT = 13000 Property(S): UDPPORT = 15000 Property(S): WIXUI_INSTALLDIR = INSTALLDIR Property(S): CERTSELECTION = GetOnFirstConnection Property(S): ERROR_CERT_NOT_SELECTED = No Administration Server certificate selected. Property(S): ERROR_EMPTY_PASSWORD = Uninstall password not specified. Property(S): SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C = C:\Windows\SysWOW64\ Property(S): INSTALL_MODE = 1 Property(S): ProgramFilesFolder = C:\Program Files (x86)\ Property(S): SystemFolder = C:\Windows\SysWOW64\ Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\ Property(S): VersionNT = 601 Property(S): Manufacturer = AO Kaspersky Lab Property(S): ProductCode = {BCF4CF24-88AB-45E1-A6E6-40C8278A70C5} Property(S): ProductLanguage = 1033 Property(S): ProductName = Kaspersky Security Center 10 Network Agent Property(S): ProductVersion = 10.4.343 Property(S): ERROR_BOOTSTRAPPER_NEEDS = To install the application, run setup.exe Property(S): UpdaterName = Kaspersky Security Center 10 Updater Component Property(S): KLMON_SERVICE_DISPLAY = Kaspersky Lab Network Monitor Property(S): KLNPF_SERVICE_DISPLAY = WinPcap driver Property(S): NAGENTSERVICE_NAME = klnagent Property(S): NAGENTSERVICE_DISPLAY_NAME = Kaspersky Security Center 10 Network Agent Property(S): NAGENTSERVICE_DESCRIPTION = Network Agent coordinates interaction between the Administration Server and Kaspersky Lab applications installed on devices. Property(S): NSACSERVICE_NAME = klnsacwsrv Property(S): NSACSERVICE_DISPLAY_NAME = Kaspersky Lab authorization portal Property(S): NSACSERVICE_DESCRIPTION = Web access authorization portal Property(S): InstallerProject = Nagent Property(S): KLAdmins = Kaspersky Security Center 10 Administrators Property(S): KLOperators = Kaspersky Security Center 10 Operators Property(S): START_MENU_FLDR_OLD_NAME = Kaspersky Security Center Property(S): START_MENU_FLDR_ACTUAL_NAME = Kaspersky Security Center 10 Property(S): DEDICATED_ACCOUNT_DESCRIPTION = Assigned account of Network Agent. Property(S): DEDICATED_SERVICE_ACCOUNT_FULL_NAME = Assigned account of Network Agent Property(S): ALLUSERS = 1 Property(S): ARPSYSTEMCOMPONENT = 1 Property(S): ARPNOMODIFY = 1 Property(S): ARPNOREPAIR = 1 Property(S): ARPHELPLINK = http://support.kaspersky.com/ Property(S): ARPURLUPDATEINFO = http://www.kaspersky.com/productupdates Property(S): ARPPRODUCTICON = setup2.ico Property(S): ARPHELPTELEPHONE = http://support.kaspersky.com/support/busin...upport_contacts Property(S): INSTALLLEVEL = 5 Property(S): LANGID = en Property(S): ProductName_GEN = Kaspersky Security Center 10 Network Agent Property(S): ProductName_ACC = Kaspersky Security Center 10 Network Agent Property(S): ProductName_DAT = Kaspersky Security Center 10 Network Agent Property(S): ProductName_ART = Kaspersky Security Center 10 Network Agent Property(S): ProductName_GEN_ART = Kaspersky Security Center 10 Network Agent Property(S): ProductName_ACC_ART = Kaspersky Security Center 10 Network Agent Property(S): ProductName_DAT_ART = Kaspersky Security Center 10 Network Agent Property(S): MSIENFORCEUPGRADECOMPONENTRULES = 1 Property(S): MSIRESTARTMANAGERCONTROL = DisableShutdown Property(S): REINSTALLMODE = vomus Property(S): ERROR_REBOOT_NEEDED = Restart your device to run product installation Property(S): INT_PRODUCT_NAME = 1103 Property(S): INT_PRODUCT_VER = 1.0.0.0 Property(S): ALLOWNETBIOS = 1 Property(S): COMPRESSTRAFFIC = 1 Property(S): ERROR_SUCCESS = 0 Property(S): ERROR_INCOMPATIBLE_OS = The application could not be installed. The %1 operating system is not supported. Property(S): ERROR_INCOMPATIBLE_INSTALLER = Applications cannot be installed. Current Microsoft Windows Installer %1 version is not supported by this application. Property(S): ERROR_PRIVILEGES = Applications cannot be installed. Account %1 has insufficient privileges. Property(S): ERROR_NEWER_VERSION = Application cannot be installed. The later version of Network Agent (%1) is detected. Property(S): ERROR_AK_NAGENT_FOUND = Network Agent already installed as part of Administration Server. Property(S): ERROR_FATAL = Unexpected error: %1. Property(S): ERROR_NAGENT_REG = Unexpected error registering Network Agent. Property(S): DefaultUIFont = WixUI_Font_Normal Property(S): DefaultUITitle = Kaspersky Security Center 10 Network Agent Property(S): ErrorDialog = ErrorDlg Property(S): ERROR_GATEWAY_ADDRESS_EMPTY = Gateway address not specified. Property(S): ERROR_GATEWAY_ADDRESS_INVALID = Gateway address contains invalid characters. Property(S): ERROR_GATEWAY_ADDRESS_INVALID_FMT = Gateway address contains invalid characters. Characters which are not allowed include: %s Property(S): ERROR_SERVER_ADDRESS_EMPTY = Administration Server name is not specified. Property(S): ERROR_SERVER_ADDRESS_INVALID = Administration Server name contains illegal characters. Property(S): ERROR_SERVER_PORT_EMPTY = Administration Server port not specified. Property(S): ERROR_SERVER_PORT_INVALID = Invalid Administration Server port. The value must lie in the range of 1-65535. Property(S): ERROR_SERVER_SSL_PORT_EMPTY = Administration Server SSL port is not specified. Property(S): ERROR_SERVER_SSL_PORT_INVALID = Invalid Administration Server SSL port specified. The value must lie in the range of 1-65535. Property(S): ERROR_SERVER_PORT_EQ_SSL_PORT = Administration Server port and SSL port numbers should be different. Property(S): ERROR_SERVER_UDP_PORT_EMPTY = UDP port of Network Agent is not specified Property(S): ERROR_SERVER_UDP_PORT_INVALID = The specified value of the UDP port of Network Agent is invalid. The value must be within the range 1 through 65535. Property(S): ERROR_SERVER_TAGLENGTH_TOOLONG = Tag length cannot exceed 255 characters. Property(S): ERROR_PROXY_ADDRESS_EMPTY = Proxy server address not specified. Property(S): ERROR_PROXY_ADDRESS_INVALID = Proxy server name contains an invalid character. Property(S): ERROR_PROXY_PORT_EMPTY = Proxy server port not specified. Property(S): ERROR_PROXY_PORT_INVALID = Invalid proxy server port. The value must lie in the range of 1-65535. Property(S): ERROR_PROXY_ACCOUNT_EMPTY = Account name is not specified. Property(S): ERROR_PROXY_ACCOUNT_INVALID = Invalid account name. Property(S): ERROR_WRONG_UNINST_PWD = Invalid uninstall password. Property(S): ERROR_EULA_ISNOT_ACCEPTED = License Agreement is not accepted Property(S): WARNING_OLD_NPF_DRIVER = WinPcap library has not been installed because an earlier version of WinPcap library had been detected on the device. Property(S): SecureCustomProperties = FOUND_NEWER_PRODUCT;FOUNDNAGENT_LESS_V6;FOUNDNAGENT_V6;FOUNDNAGENT_V6_MSI;FOUNDN AGENT_V8;FOUNDNAGENT_V9;FOUNDSERVER_LESS_V9;FOUNDSERVER_V9 Property(S): MsiHiddenProperties = ExtractNagentBases;RollbackExtractNagentBases Property(S): SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC2 3C30DBF = C:\Windows\SysWOW64\ Property(S): WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C = C:\Windows\ Property(S): DirectoryTable100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C = DirectoryTable Property(S): MsiLogFileLocation = c:\klnag\log.txt Property(S): PackageCode = {DBD014A6-F381-4538-B466-4801D897B2DE} Property(S): ProductState = -1 Property(S): PackagecodeChanging = 1 Property(S): DONT_USE_ANSWER_FILE = 1, Property(S): CURRENTDIRECTORY = C:\KLNAG\exec Property(S): CLIENTUILEVEL = 3 Property(S): CLIENTPROCESSID = 5016 Property(S): MsiRestartManagerSessionKey = 6b971078f3ae9644b3051a5dd060cb97 Property(S): VersionDatabase = 300 Property(S): VersionMsi = 5.00 Property(S): WindowsBuild = 7601 Property(S): ServicePackLevel = 1 Property(S): ServicePackLevelMinor = 0 Property(S): MsiNTProductType = 1 Property(S): WindowsFolder = C:\Windows\ Property(S): WindowsVolume = C:\ Property(S): System64Folder = C:\Windows\system32\ Property(S): RemoteAdminTS = 1 Property(S): TempFolder = C:\Users\USER\AppData\Local\Temp\ Property(S): ProgramFiles64Folder = C:\Program Files\ Property(S): CommonFiles64Folder = C:\Program Files\Common Files\ Property(S): AppDataFolder = C:\Users\USER\AppData\Roaming\ Property(S): FavoritesFolder = C:\Users\USER\Favorites\ Property(S): NetHoodFolder = C:\Users\USER\AppData\Roaming\Microsoft\Windows\Network Shortcuts\ Property(S): PersonalFolder = C:\Users\USER\Documents\ Property(S): PrintHoodFolder = C:\Users\USER\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\ Property(S): RecentFolder = C:\Users\USER\AppData\Roaming\Microsoft\Windows\Recent\ Property(S): SendToFolder = C:\Users\USER\AppData\Roaming\Microsoft\Windows\SendTo\ Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\ Property(S): CommonAppDataFolder = C:\ProgramData\ Property(S): LocalAppDataFolder = C:\Users\USER\AppData\Local\ Property(S): MyPicturesFolder = C:\Users\USER\Pictures\ Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ Property(S): DesktopFolder = C:\Users\Public\Desktop\ Property(S): FontsFolder = C:\Windows\Fonts\ Property(S): GPTSupport = 1 Property(S): OLEAdvtSupport = 1 Property(S): ShellAdvtSupport = 1 Property(S): MsiAMD64 = 6 Property(S): Msix64 = 6 Property(S): Intel = 6 Property(S): PhysicalMemory = 3993 Property(S): VirtualMemory = 6601 Property(S): AdminUser = 1 Property(S): MsiTrueAdminUser = 1 Property(S): LogonUser = USER Property(S): UserSID = Property(S): UserLanguageID = 1033 Property(S): ComputerName = Property(S): SystemLanguageID = 1033 Property(S): ScreenX = 1024 Property(S): ScreenY = 768 Property(S): CaptionHeight = 22 Property(S): BorderTop = 1 Property(S): BorderSide = 1 Property(S): TextHeight = 16 Property(S): TextInternalLeading = 3 Property(S): ColorBits = 32 Property(S): TTCSupport = 1 Property(S): Time = 14:48:16 Property(S): Date = 4/19/2017 Property(S): MsiNetAssemblySupport = 4.6.1087.0 Property(S): MsiWin32AssemblySupport = 6.1.7601.17514 Property(S): RedirectedDllSupport = 2 Property(S): MsiRunningElevated = 1 Property(S): Privileged = 1 Property(S): USERNAME = USER Property(S): DATABASE = C:\Windows\Installer\78fc9da.msi Property(S): OriginalDatabase = C:\KLNAG\exec\Kaspersky Network Agent.msi Property(S): UILevel = 2 Property(S): ACTION = INSTALL Property(S): SetupDir = C:\KLNAG\exec\ Property(S): SetupLog = C:\KLNAG\exec\setup.log Property(S): SetupRep = C:\KLNAG\exec\setup.rep Property(S): SSINSTALL = C:\Windows\Temp\klnagent-2017-04-19-14-48-13\ss_install.xml MSI (s) (B0:64) [14:48:16:574]: Note: 1: 1708 MSI (s) (B0:64) [14:48:16:574]: Application: Kaspersky Security Center 10 Network Agent - Error during setup. MSI (s) (B0:64) [14:48:16:574]: Windows Installer installed the product. Product Name: Kaspersky Security Center 10 Network Agent. Product Version: 10.4.343. Product Language: 1033. Manufacturer: AO Kaspersky Lab. Installation success or error status: 1603. MSI (s) (B0:64) [14:48:16:574]: Deferring clean up of packages/files, if any exist MSI (s) (B0:64) [14:48:16:574]: MainEngineThread is returning 1603 MSI (s) (B0:C0) [14:48:16:574]: RESTART MANAGER: Session closed. MSI (s) (B0:C0) [14:48:16:574]: No System Restore sequence number for this installation. === Logging stopped: 4/19/2017 14:48:16 === MSI (s) (B0:C0) [14:48:16:574]: User policy value 'DisableRollback' is 0 MSI (s) (B0:C0) [14:48:16:574]: Machine policy value 'DisableRollback' is 0 MSI (s) (B0:C0) [14:48:16:574]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (B0:C0) [14:48:16:574]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (B0:C0) [14:48:16:574]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (B0:C0) [14:48:16:574]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (B0:C0) [14:48:16:574]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (B0:C0) [14:48:16:574]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (B0:C0) [14:48:16:574]: Restoring environment variables MSI (s) (B0:C0) [14:48:16:574]: Destroying RemoteAPI object. MSI (s) (B0:4C) [14:48:16:574]: Custom Action Manager thread ending. MSI © (98:80) [14:48:16:574]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI © (98:80) [14:48:16:574]: MainEngineThread is returning 1603 === Verbose logging stopped: 4/19/2017 14:48:16 ===