Jump to content

musicrab

Members
  • Content Count

    9
  • Joined

  • Last visited

Posts posted by musicrab


  1. 8 minutes ago, wileycoyote said:

    With respect, but it's Kaspersky who flag up the "threat of data loss" message, whether one uses safe money or not, well, in my case anyway.

    No problem at all - I misinterpreted the OP message.  FYI I'm running KIS 19.0.0.1088(a) (forever being updated of-course) and have  had no KIS reports for my frequent recent accesses to Santander, Halifax, Lloyds.  Interesting though. 


  2. 21 minutes ago, richbuff said:

    Your event viewer is severely flooded with many errors. Flooded with service control manager errors. "The following boot-start or system-start driver(s) failed to load: discache klbackupflt klhk KLIF klpd kneps lenovo.smi pelmoubt spldr TPPWRIF vpcvmm Wanarpv6"

    Also, have you ever used a separate Kaspersky utility, such as a virus removal tool?

    If this issue is not readily resolvable, please contact Tech Support: https://my.kaspersky.com/support/

    Please attach the following items to your Tech Support request:

    a. Description of the issue.
    b. Screenshot, as needed.
    c. GSI

    Thanks. Specifiying avp.exe as a delayed start service fixed the problem (as far as I'm concerned).  Client may come back to me as required.


  3. Digging into this further... KIS 2017 won't startup under Windows7 Professional SP1.  (One of the services locks up startup; not sure if its KIS service or Bridge service; if I start up KIS manually the UI hangs);

    Saw a message "avpui is incompatible"; not sure if this is a Net Framework issue or amd64 or Catalyst software issue ?!  Customer wants his laptop back.


  4. Tried KAV, KIS and KIS v2018;  all install ok but after reboot either black screen with cursor or Desktop with lockup where KIS is "loading".

    This is Win7 SP1 on a Thinkpad T420s;  customer reported problems with "multiple KIS tabs on the bottom line" whatever that means;  Windows 7 build looks ok.  Had to check that NET Framework updates were ok;  date of computer is fine;  Activation code was "out of date" (customer has renewed this year) so using trial versions.

    We either have to forget Kaspersky or reinstall Windows7 which I will defer to the customer.

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.