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About Setoku

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  1. Im running Asus ROG G751JY All my drivers are up to date I use this for lots of encoding and uploading of video and when i get a BSOD all that time is lost i've been dealing with this crap for 2 weeks now i got fed up with it so Ive contacted support sent them the files they asked for and they tell me to wait for patch B they said it would be out in a few days that was 1 week ago! looks like patch b might be delayed cuz of this I got my video encoded to 99% after 5 hours and BSOD! :dash1: at this point i just removed kaspersky its been 2 days and so far no BSOD but now im also screwed for viruses no protection other then windows defender and thats a pile of crap i want 1 extra week added onto my account i haven't been able to do anything cuz of this ! :angry: So things are not going well
  2. Support said this will be fixed in Kaspersky Total Security Patch B Good to know
  3. Is their a fix? downgrade to the 2016 version or try the beta B version of the 2017?
  4. Thank you for your help i sent all that to the tech support INC000006618197 Its been 3 days since they responded after they said they would check to see whats the cause can anyone provide an update? I had another BSOD today same error code same problem is anyone else reporting kaspersky doing this to anyone else?
  5. Hey everyone long time kaspersky user a couple of days ago I've been having issues with bsod and blue screen view is always pointing to kneps.sys and ntoskrnl.exe So i decided to do a format and install windows 10 from scratch thinking the problem was over its been a few days nothing then today i get the bsod kneps.sys kneps.sys+1d2f8 fffff80c`06470000 fffff80c`0649c000 0x0002c000 0x5739cc44 2016-05-16 7:33:56 AM ntoskrnl.exe ntoskrnl.exe+60f6c fffff801`cd893000 fffff801`ce0b3000 0x00820000 0x57a558b9 2016-08-05 9:25:45 PM has anyone had this happen to them at all? also what information do i need to provide to help get this fixed? Thanks in advance
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