stefano_dottori

Hi I already found the solution for my problem in the link below: Network Agent klcsntgui.exe fails to start Please mark this topic as solved Thank You

Hi Support In the recent months, my installations of Kaspersky Network Agent doesn't create a entry in Windows Services to run it after Windows boots up. This problem occurs regardless of the version of Windows installed in the affected machine( Windows Server or Windows 10). I noticed this problem after i tried to use the Administration Agent GUI. I receive this error message from the Administration Agent GUI: Failed to set Network Agent service status. #1181(5) System Error 0x5(Acess is denied). Also, i tried to delete and create the package of the Network Agent, but it didn't help at all. i've attached a screenshot of this specific error. P.S. : The message is in Portuguese, sorry about that. Could someone plese tell me what's is going here ?

The component causing this specific problem is the BadUSB Component in the KES 11 Policy. Open the Policy Go to Essencial Protection Against Threats Select The BadUSB Attack Prevetion Clear the Prohibit use of On-Screen Keyboard for authorization of USB devices check box if you want to allow the use of the On-Screen Keyboard for authorization. Save the Policy Hope it helps