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JoshRoss

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About JoshRoss

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  1. JoshRoss

    Virus detected but cannot be deleted

    Could this be a false positive? I have been getting the same alert for several days now.
  2. Hello, Francisco unfortunately, you are dealing with a new and complicated virus, so there is no official decrypter available yet. However, do not even think about contacting owners of Gandcrab because you can be left with nothing. Cases when they just take victims' money and give them nothing in exchange are quite popular. However, you can try Shadow Explorer which can recover separate files from their shadow volume copies. Check it here: https://shadowexplorer.com/ Besides, if System Restore was enabled on your computer, you can also try using Windows Previous Versions feature. However, this method works only for separate files as well. Here is a detailed guide explaining how to use it properly. Could you tell me how did you get infected with this threat? Virus has been spread with the help of several exploit kits, so I think that there was a spammy email, am I right?
  3. JoshRoss

    Rapid Ransomware

    Have you tried Data recovery pro or Shadow Explorer? I believe this virus doesn't remove Shadow Volume Copies of the affected files, so you could use these tools to recover some part of your data. If you have no idea what "shadow volume copy" is, read this Microsoft post. However, keep in mind that this virus keeps encrypting new files if not removed from the system on time. This is a new feature added to ransomware by cyber crooks.
  4. Thank you! They worked like a charm!
  5. Several days ago piesearch appeared on my computer and I don't know what to do! I have already tried AVG and Kaspersky but they failed to help me. What else can I try to remove piesearch? Can I use these instructions? <deleted link>
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