Jump to content

jack@pacificedgeit.ca

Members
  • Content Count

    4
  • Joined

  • Last visited

About jack@pacificedgeit.ca

  • Rank
    Candidate
  1. I have one customer whose KSC (running on a Windows 7 Pro machine) cannot update. The standalone updater also does not complete. I ran the updater from my home PC (different ISP) with no issues. I have run a trace route on dnl-00.geo.kaspersky.com through dnl-19.geo.kaspersky.com on both the customer KSC PC and my home PC and have attached. Emailing the ISP yielded nothing. I CAN open all the sites in a web browser. What to do next? KasperskyUpdateTraceRoute-HomePC.txt KasperskyUpdateTraceRoute-838.txt
  2. Droezel, I had used the explicit path for x64 Teamviewer_desktop.exe so I will do as you say. Also, I may have missed the 'allow interaction' and mis-ticked the child instead but will check that. These installs are not on a domain. They are one-off PCs (satellite offices etc.) and there is no KSC. I have deployed Kaspersky via KSC 3 times now and am relatively comfortable with that environment. Another question perhaps but I wasn't planning on connecting these remotes to KSC - is that recommended? If that were to be it would need to be via VPN and that could be problematic...
  3. Hi, I have looked for a solution but have not found one as yet on this forum and elsewhere. Basically using Teamviewer 11 session on remote PC when the installation gets to the key part I cannot do anything and then require assistance from personnel on-site. I do not really want to place a key file in the installation directory - I would rather activate with the code. I have tried setup.ini and install.cfg with mixed results. If a silent install is the way to go that works for me. Also I would like to activate the USB protection but I do not see that in the setup.ini file. Any help is appreciated Cheers
×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.