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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.


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About VirgilTracy

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  1. Hi Dmitry, The ticket no. is INC000008585379 but the issue has resolved itself so I just closed it. Thanks for caring
  2. Still haven't received any response to my request on our Company Account - after eight days - nothing!
  3. KSC: 10.4.343 Our machine running Kaspersky Security 10 for Windows Server ( on Windows Server 2008 reports that databases are out of date even though database update tasks complete successfully. Note that the issue existed both before and after installing Critical Fix ProductCore 13 (KB13463). Thanks.
  4. Waiting for application initialization

    Have resolved the issue by stopping the task, uninstalling KAV, rebooting, installing Network Agent, rebooting, reinstalling KAV with the "No account required (Network Agent installed)" option, and then rebooting again. Thanks for the assistance Ivan.
  5. Waiting for application initialization

    Reboot didn't help. Sorry Ivan, don't know where to find the klnagchk utility or which machine I should run it on? Thanks
  6. Waiting for application initialization

    Have tried two activation tasks now - one with activation code and another with key file.
  7. Waiting for application initialization

    Hi Ivan, Should I reboot the server again? Don't know what to do - not happy about the server being unprotected! Please help. Thanks, Simon
  8. Waiting for application initialization

    Hi Ivan, In the Kaspersky Security event log on the server there's the following messages: License Agreement has been violation. Reason: key file not found . Task name: Database Update. Don't know if that could be the reason? I just ran an Activation of Application task which has resulted in a Modified status but nothing has appeared to change. Note that Kaspersky Security 10 for Windows Server was previously installed on this server and uninstalled. What should I do next? Thanks
  9. When deploying Kaspersky Security 10 for Windows Server to Windows Server 2008 using KSC 10.4.343 the installation gets stuck at 100% with the status "Installation have successfully completed. Waiting for application initialization." After rebooting the server the Kaspersky icon appears in the system tray as disabled and the deployment status remains stuck. I have tried uninstalling and reinstalling with the same result both times. Any help appreciated. Thanks
  10. KSC 10.3.407 KES (Win) and Network agent (Win) 10.2.434 and 10.3.407 Whenever I delete infected unprocessed files which are contained within email messages the files return and I there isn't enough information provided to identify the source email account. How can I resolve this? Thanks
  11. I've attached a couple of screen shots with the approved filter on but the lists are empty.
  12. I've uploaded it to our company account Request ID: INC000006705796 Thanks
  13. Please can you tell me where I should upload the GSI data to - here or to our company account or should I create a My Kaspersky account?
  14. I downloaded a newer version of GSI ( and am running it now - what should I do with it after it's finished running? I have a "Kaspersky Event Log" - is that what you require or something else? Thanks