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About Blagoja.Kondratjuk

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  1. Hey guys, We want to try the following scenario in our environment: In certain days of the week we want to use the WOL feature of Kaspersky to power on, scan/update, and then power off different groups of PCs. The problem is that some of the PCs are encrypted using BitLocker so every time a PC gets prompted by WOL it asks for the BitLocker key. Is there any way Kaspersky can bypass this? I know that this is possible with SCCM for example for deploying Windows Updates. Any experiences/suggestions will be much appreciated. Thank You, Blagoja
  2. Hello, I haven't read all of the previous suggestions, so I apologize if this idea was mentioned before. In consultation with our customers, I think it would be a good idea to have a ready made template virtual machine for VMWare/Hyper-V as there is for the KSMG product. It will make the installation/configuration process a lot simpler. Regards, Blagoja
  3. Hi guys, Does anybody have experience with uninstalling 360 Total Security? I have to do it remotely on 100+ machines and I have tried using WMIC as well as PsExec to uninstall it but with no success. WMIC can't find any instances of it, and PsExec activates its uninstaller, but after that it just sits in the background doing nothing (I suspect there is some Self Defense mechanism). Any ideas on how to do it will be of great help. Thank you! Best Regards, Blagoja
  4. Our client blocked the destination IP addresses the redirection was targeting for on their Firewall (hardware appliance) and that stopped the problem. It is a rather strange problem because during the scan I couldn't find any serious threats on the affected workstations, but apparently it was some sneaky adware that was doing the redirection. I have sent them instructions on how to find and remove it. If any other problem comes up I will reopen this post, but for now I think we can mark it as solved. Thanks for your help. Best Regards,
  5. Definitely, I agree. The thing is, the client has relatively outdated hardware infrastructure therefore decided to go with the KAV 6 product. I suggested disconnecting the affected machines from the network and than doing full scan in order to detect/delete any malware. Will do an upgrade where it is possible, for sure. Thanks,
  6. The client uses KAV on most of the workstations, and there is KSC 10.2.434 (d) installed. Thank you,
  7. Hey guys, A client of ours has a problem connecting to the Web, every time he types certain URL there is an error "Connection is not private" and instead of https:// there is xsso:// appearing in the URL. It seems to me this is some kind of DNSChanger attack, or I'm wrong? Anyway, has some of you had a similar problem and can help with suggestions and possible solutions? Thanks in advance!
  8. Hi all, We have tried installing Kaspersky Security 10 for Windows Servers on some of our Core editions, and everything went well, but when trying to run the Update for the databases we get "Unspecified error". Can you please provide some info what can be the cause of this error, and some ideas how to fix it? Thanks in advance! BR,
  9. A little update. The client has attempted uninstalling/installing the application again, only this time without the option Protect Installation Process, and now everything seems to work fine. Just guessing, maybe this options has some issues with Windows 10. If the problem with malfunction appears in the future I'll let you know, but for now we can mark this topic as solved. Thank you! Best regards.
  10. Hello, A client of ours is facing a problem with KES 10 SP1 MR2. After installation and applying the licence, all of the antivirus components show Malfunction error. What we have tried so far: 1. Disabling/enabling the application 2. Checked if the licence file is correctly applied 3. Deleted the product using KAVremover and re-installed it again All of these returned no success. Any suggestions on how to resolve the issue? This is a standalone installation, the client doesn't have KSC nor Network Agent installed. Thanks in advance.
  11. Hello, A client of ours wants to use Kaspersky for Virtualization. They have a cluster solution based on Microsoft products and they opted for Kaspersky's solution with light agent via Hyper-V. They downloaded all the required files and manuals, and implemented the whole pre-installation procedure for Protection Server, as well as the installation of the Protection Server itself. However, they stopped here because they have problem deploying the SVM machine which needs to be installed on Hyper-V on the node itself. During the procedure for creating the SVM machine they get the following problems (Screenshot 1 and 2), although they work by Kaspersky's user manual and everything that is described there is done correctly. The version of KSC they use is 10.1.249. So, any suggestions on how to solve the problem? Thank you in advance,
  12. Yes, I have used that in the past and it works great. But, this particular client asked for more granular list of sites which should preferably be blocked/allowed by Kaspersky Lab practices. It's a rather undefined request because every working environment differs from the other, and there is no general rule for all, but I'll figure something out. Thanks anyway. BR.
  13. Hey guys, I know this is mostly company/organization dependent, but I wanted to ask you for some best practices when using KES 10 Web Control component. What sites should be blocked/allowed etc., based on your experience? Every suggestion is welcome. Thanks in advance! BR,
  14. In addition to Nikolay, it is optimized not to overload the servers with control components like Device control, Web control etc. Basically, as I understand it, the idea is to observe the servers like an isolated entities that need real-time protection that won't interfere with their performance. And the other upside, it doesn't require restart when manipulating with the application itself (installing/uninstalling, updating...) BR,
  15. Ok, that's what I'll do. Thank you very much for the solution.
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