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xzz123

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About xzz123

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  1. xzz123

    Detecting 360 Antivirus

    try search registry for 360safe
  2. can you try disable secure boot in bios/uefi firmware? will that fix the problem?
  3. you should have received the update by now, try again and reboot your OS. I see that the patch is fully released in the server side.
  4. Please excuse, I am not a cooperate product user but I strongly recommend that you disable secure boot functiona in BIOS/UEFI firmware and try install again. it is highly likely that this method can be a workground.....
  5. Everyone should be able to receive and apply patch C at the moment. It is fully released. Remember to reboot your OS, not to power off and power on if you use win8 and win10.
  6. If not Can you continue post update details for those modules? ....Since KL already start its transparence initiative?
  7. Can you try reboot and disable secure boot function in your BIOS/uefi firmware, will that help?
  8. unfortunately no it is by design to cache all necessary modules and databases , so that kaspersky program will start faster. actually some other anti virus software also build large cache and old databases' backup. for example, windows defender. it has more than half GB scan cache and three copy of full databases.
  9. The object is probably packed so it may be hard to unpack it and scan it. Usually processing an object will only take few seconds. The object should be a Potentially unwanted/harmfu program. I do not suggest use it.
  10. I think you need to contact official kaspersky tech support and attach a GSI6 report in your case. how to generate a gsi report: https://support.kaspersky.com/3632#block1
  11. you should try disinfect and restart computer option. this method will start Advanced Disinfection. after advanced disinfection complete, your PC will auto reboot, than a full scan will start, wait till it finish In this way, the root cause may be eliminated. You can also try upgrade your KIS to 2019 version.
  12. That are modules inject into chrome processes to insure security. Lots of other anti-virus software also do so.. I suggest you describe your problems in detail so we can identify if it is related to kaspersky. You can try re-install Chrome first.
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