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John Duncow

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About John Duncow

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  1. I've been getting regular reminder emails from "Alexander at Kasperky Lab" telling me that "Your licence is expired" and to "Renew now". Which would be fair enough, if I hadn't renewed it, on the Kaspersky website, several weeks ago, and I've still got 351 days to go before it runs out again ! So Kaspersky keeps a record of my email address, but can't update it's licence records ! Makes one wonder about it's efficiency, doesn't it.
  2. That did work. The page your link goes to similar to the one the Kaspersky link took me to, but had a Renew button, which the linked one didn't have. Thanks
  3. The window "Your protection ends soon" has come up with "Save 50%" and "RENEW NOW". I click on the Renew Now button, which opens the web page to either "Renew your current product" or "Upgrade". There is nowhere on the "Renew" window to click to actually renew. Tried going to the shop and selecting the appropriate product (Internet Security 2015 @ £39.99) , where I get a "Enter RENEW5 in cart". Tried it several times, but the price remains resolutely at £39.99. How do I renew with 50% off ??
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