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Goldy

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  1. Hi. Just found two more strange bugs in KSC 10.4.343. 1. Some time when you ask KSC to do something, it freeze for while (up to one minutes). 2. After upgrading some workstations to Kaspersky Endpoint Security 10 for Windows (10.3.0.6294), it inform me that some stations can't be update, because "License missing". The funny thing is that in "Device selection" when you ask KSC to show all workstations with missing license, you don't see it. Interesting if others also encounter with it.
  2. Kaspersky support logged in my KSC server today and after a while and several checking they manage to fix the problem. There was some problems encountered during the installation of Kaspersky Security Center server 10.4.343 version. They ran a script that fixed those problems and restarted the Kaspersky Security Center Administration server service. After that the Administration server service run successfully and the Console connected to the server. Apparently it has something to with the data base (like it was mention here). so for now - :bravo:
  3. Nop. didn't work with the old backup also. It always work OK, until I load a any backup (or try to upgrade). :dash1:
  4. Tried it several times. Like I said, KSC running on a virtual machine, so after every experiment, I go back to my original situation (previous version). Saying that, every time I'm taking new backup, so unless something is wrong the way I do it (not my first time), I doubt it that all backups I took are corrupted. Never the less, i have a Backup from a version before my current version (10.3.407) ,so I'll give it a try.
  5. I did. They will return to me in 3 (???) business days.
  6. Hi NVaZN. Tried your suggestion. I Uninstalled KSC and install the new one - all is well. Open the new KSC - no problem. Load the backup - the same issues as before. KSC refuse to work.
  7. Let's see if Kaspersky guys will com out with something. As for now, i wouldn't recommend production IT to upgrade the SC.
  8. Just a thought - try to add a link of GSI report to startup folder. Maybe if you lucky, it will kick in before Kaspesky start with heavy load.
  9. I'm using VM and before i upgraded, i took a snapshot, so going back is one click away... :b_lol1:
  10. Hi. After upgrading to 10.4.343 (from 10.3.407) , KSC is not running any more: Level Date and Time Source Event ID Task Category Information 08/04/2017 16:22:13 klnagent 1 None Application 'Kaspersky Security 10 for Windows Server' started Information 08/04/2017 16:22:10 klnagent 1 None Kaspersky Network Agent 10.4.343 started Error 08/04/2017 16:21:06 kladminserver 1 None "Failed to run service ""kladminserver"". #1950 (1785) Generic db error: ""1785 '{42000} Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.; Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.' LastStatement='IF ([dbo].[upgd_if_constraint_exists]('FK_pol_outbreak_policy__pol_policy_policy_id') = 0) ALTER TABLE pol_outbreak_policy ADD CONSTRAINT FK_pol_outbreak_policy__pol_policy_policy_id FOREIGN KEY ( nIdPolicy ) REFERENCES pol_policy ( policy_id ) ON DELETE CASCADE ON UPDATE CASCADE'""" Error 08/04/2017 16:21:06 kladminserver 1 None "Service 'kladminserver' has been stopped due to an error. #1950 (1785) Generic db error: ""1785 '{42000} Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.; Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.' LastStatement='IF ([dbo].[upgd_if_constraint_exists]('FK_pol_outbreak_policy__pol_policy_policy_id') = 0) ALTER TABLE pol_outbreak_policy ADD CONSTRAINT FK_pol_outbreak_policy__pol_policy_policy_id FOREIGN KEY ( nIdPolicy ) REFERENCES pol_policy ( policy_id ) ON DELETE CASCADE ON UPDATE CASCADE'""" Information 08/04/2017 16:21:04 kladminserver 1 None Kaspersky Administration Server stopped. Error 08/04/2017 16:21:04 kladminserver 1 None "Stop due to error. #1950 (1785) Generic db error: ""1785 '{42000} Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.; Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.' LastStatement='IF ([dbo].[upgd_if_constraint_exists]('FK_pol_outbreak_policy__pol_policy_policy_id') = 0) ALTER TABLE pol_outbreak_policy ADD CONSTRAINT FK_pol_outbreak_policy__pol_policy_policy_id FOREIGN KEY ( nIdPolicy ) REFERENCES pol_policy ( policy_id ) ON DELETE CASCADE ON UPDATE CASCADE'""" Error 08/04/2017 16:21:04 kladminserver 1 None "...upgrading Administration Server has completed with an error. Error: #1950 (1785) Generic db error: ""1785 '{42000} Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.; Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.' LastStatement='IF ([dbo].[upgd_if_constraint_exists]('FK_pol_outbreak_policy__pol_policy_policy_id') = 0) ALTER TABLE pol_outbreak_policy ADD CONSTRAINT FK_pol_outbreak_policy__pol_policy_policy_id FOREIGN KEY ( nIdPolicy ) REFERENCES pol_policy ( policy_id ) ON DELETE CASCADE ON UPDATE CASCADE'""" Error 08/04/2017 16:21:04 kladminserver 1 None "...upgrading Administration Server has completed with an error in script 1, batch 2377. Error: #1950 (1785) Generic db error: ""1785 '{42000} Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.; Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.' LastStatement='IF ([dbo].[upgd_if_constraint_exists]('FK_pol_outbreak_policy__pol_policy_policy_id') = 0) ALTER TABLE pol_outbreak_policy ADD CONSTRAINT FK_pol_outbreak_policy__pol_policy_policy_id FOREIGN KEY ( nIdPolicy ) REFERENCES pol_policy ( policy_id ) ON DELETE CASCADE ON UPDATE CASCADE'""" Error 08/04/2017 16:21:04 kladminserver 1 None "Database error occured: #1950 (1785) Generic db error: ""1785 '{42000} Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.; Introducing FOREIGN KEY constraint 'FK_pol_outbreak_policy__pol_policy_policy_id' on table 'pol_outbreak_policy' may cause cycles or multiple cascade paths. Specify ON DELETE NO ACTION or ON UPDATE NO ACTION, or modify other FOREIGN KEY constraints.' LastStatement='IF ([dbo].[upgd_if_constraint_exists]('FK_pol_outbreak_policy__pol_policy_policy_id') = 0) ALTER TABLE pol_outbreak_policy ADD CONSTRAINT FK_pol_outbreak_policy__pol_policy_policy_id FOREIGN KEY ( nIdPolicy ) REFERENCES pol_policy ( policy_id ) ON DELETE CASCADE ON UPDATE CASCADE'""" Information 08/04/2017 16:19:29 kladminserver 1 None Upgrading Administration Server... Information 08/04/2017 16:17:50 klnagent 1 None Backup of Network Agent data successfully completed Information 08/04/2017 16:17:50 klnagent 1 None Network Agent data backup. Information 08/04/2017 16:17:47 klwebsrv 1 None Kaspersky Web Server has been started. Information 08/04/2017 16:17:47 klactprx 1 None Kaspersky Lab activation proxy server service is running. Information 08/04/2017 16:17:45 klactprx 1 None Starting the Kaspersky Lab activation proxy server service... Information 08/04/2017 16:17:45 klwebsrv 1 None Attempt to start Kaspersky Web Server... Information 08/04/2017 16:02:56 klsecuritycenter 1 None Performing backup of Administration Server Hope somone can help me with it. Goldy.
  11. Just last word concerning this topic. I have checked with Kaspersky and after some checking, there response was that it has something to do with my clients computers (all 500 of them). Trying to explain that this issues never accrue during all thos year I'm working with Kaspersky, and started ONLY after MP4 and after installing the new Admikit - didn't help. The best advice I could get is to get help from support... The support in my country also doesn't know what to do and they said that they also gave up trying getting response from the international Kaspersky. I'm working with quite a few companies an softwares in my organization and I have to say I have never come across this kind of response. I like the software, but there are also other good AV softwares around' so if Kaspersky will not put themselves together and look seriously at this issue, I guess I'll have to look for another one. :nono:
  12. Hi. It seems there is an error with the Reboot command or so. For some strange reason, some of the computers manage to upgrade themselves after a few days. (My scheduler - try every 6 hours). "Remote installation failed on the computer: Fatal error during installation. (You must restart your computer before proceeding with the installation.)"
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