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  1. Also, in addition to what indio indicates in the post located above this post, It does sound strange that there is no option to do what you want to do. Can I ask that you tell us on the forum what Tech Support recommend. If there is a solution then I and maybe others would appreciate knowing what it is. Thank you mikethebike
  2. While waiting for answers, none of which I can provide unfortunately, it might be worth saying which K you have i.e. KAV/KIS/.KTS and which Windows package. If you place your pointer on the K symbol on the taskbar you will see which K you have mikethebike
  3. Thanks Fenderman1 mikethebike
  4. The rootkit engine may be outdated, samuraikid, but I don't know. I actually checked again and my rootkit scan over several days scans from about 2100 to 2300 files whereas yours scans 2700 but that difference on a proportional basis accounts for only about 5 minutes more. My files might be easier and quicker to scan of course but that is pure speculation on my part. It would appear from your last post on the other thread that K's explanation is that the Rootkit scan is designed to use minimum resources hence the time taken . If I were in your position then the key aspect for me would be how much does the rootkit scan interfere with the working of my computer. If it is interfering a lot then the solution may be to do what Fenderman1 does and use TDSSkiller and to stop K from doing a rootkit scan in the settings options. mikethebike
  5. samuraikid, I clearly have to be careful what I say here but have a look at my thread where I mention my rookit scan times and number of files scanned mikethebike
  6. Thanks for info, indio and Fenderman1. If I have understood your info correctly it would seem that the KIS Rootkit scan does nullify/neutralise the rootkit by quarantining it but doesn't delete it. As it doesn't delete it, I assume that in K's wisdom it considers quarantining to be enough. It does not however mention to you that rootkits can be deleted by downloading TDSSKiller. Can I take it that quarantining is enough and more importantly the rootkit remains permanently quarantined even if the user no longer subscribes to K and moves to say Bitdefender for instance? Fendermann1, I take it that once on your desktop as a shortcut you do as you suggest and it works without interfering with K? Can I ask what's a UI with options? If it searches for rootkits as thoroughly as the K rootkit scan and also deletes them, then at 20 secs this is lightning fast compared to the 20 minutes that the K scan takes. However the benefit of the K rootkit scan is that it automatically runs every day whereas the TDSSkiller relies on the user to remember to use it. You could run both programmes but if it were the K rootkit scan that was using too much resources over the lengthy time of an hour as in the case of the OP, then you could do what I have described in the paragraph below It looks as if it is possible to uncheck a box which stops KIS from operating the rootkit scan. In KIS2017 it seems to be a box under the Performance settings which says "search for software that is intended to conceal traces of a malicious program in the system(rootkits). So if a user was concerned with the time and presumably resources needed to do a rootkit scan he could uncheck the box which rids him of that problem but then relies on him running the TDSSkiller programme regularly. I'd appreciate it if you could check and correct, if necessary my above statements. I think indio has answered my query about why doesn't K incorporate the TDSSkiller into the rootkit scan, which is that the cost of so doing, assuming that such an incorporation were possible, outweigh the benefits that might accrue. Finally, in case this is of any help to the OP, I have now seen how many files my rootkit scan checks and it is about the same as the OP but it takes only 20/21 minutes compared to the OP's one hour Thanks mikethebike
  7. Thanks Richbuff. Your point is noted and I have started another thread. I was simply looking for information. It can be difficult at times to ascertain if a new thread is required. I appreciate that threads can be high-jacked. In this case that was not my intention and it will never be my intention to deliberately divert users from a solution for the original poster. I am not and never will be a deliberate spoiler mikethebike
  8. As an answer to another post on the subject of time taken to do a Rootkit scan the OP received an answer which suggested he use TDSSkiller instead as it was much quicker. I had never heard or seen anything on this programme so thanks Fenderman mentioning it and another user for providing a link. It has prompted 2 questions which others may be able to answer who have a lot more knowledge of how K works than I do. 1. When the KIS scan finds a rootkit does it automatically delete it or does the user have to use TDSSkiller. If the latter does K give a link for TDSSkiller so the user knows what to do? 2. As TDSSkiller both finds and kills rootkits faster than the inbuilt K Rootkit scan according to one poster, does anyone know of a reason why the TDSSkiller programme isn't incorporated into the inbuilt Rootkit scan? There may be good computer engineering reasons why this is not possible but like possibly a lot of other users here, my knowledge of such matters is non-existent so anything that helps improve my knowledge and that of others like me would be of great assistance. Thanks mikethebike
  9. I do not have the K Free Edition but on my KIS( see my signature below), a rootkit scan takes about 20/21 minutes. Unfortunately I cannot seem to locate how many files this is in the details of the Reports section but having looked at the rootkit scan just as it reached its end on one occasion I feel sure that my scan is covering less files than yours so 1 hour may not be unduly long. Given its size the Rootkit scan does seem to be disproportionately long compared the files covered in, say, a vulnerability scan. I had always assumed that it was simply that a Rootkit scan has to examine the files it chooses in a more time consuming manner to do its job properly . PS Is there a way of checking how many files a Rootkit scan covers in the Reports section? Thanks
  10. I think there has been a thread on this subject a few months ago. I still have my Spam Add-in on KIS 2017 so didn't pay much attention to the thread's conclusions but it might be worth a search. I suppose that key to this subject is how much worse, if any, have those with KIS 2019 found their spam traffic to be mikethebike
  11. Has your Chrome uploaded to version 70? This update was yesterday. If it has updated sometime between then and now then this may or may not be relevant. I cannot say as I did not have this problem anyway mikethebike
  12. Unfortunately I have no idea about what the message means but KIS 2013 is now 5 years old and no longer supported by K as far as I know. K is now on version 2019. I am assuming you still have a current licence and if so I would seriously consider downloading the latest version. mikethebike
  13. I suspect that the people here who can help will ask for your KIS version number and more details of what these files are and possibly a screenshot of what you see. The more information you provide the quicker and maybe easier will your problem be solved Just my suggestion mikethebike
  14. I take it this is true of KIS2019 but not KIS2017 as WD works with KIS in my case
  15. Thanks again, Whizard. I am solely a desktop user and connect to the Internet via an ethernet( I think it is called) cable. I have no need of Wifi and do not use it. I use a couple of websites that I have used for several years and know to be safe. I do not click onto random links and do religiously keep checking my Windows Update and upload those. It sounds as if you are saying that I may not need the Secure Connection at all which was what I had thought may be the case. Given my above circumstances K Secure Connection may not add any extra security to my use of K Safe Money when doing financial transactions mikethebike

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