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amir.fara

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Posts posted by amir.fara


  1. On ‎5‎/‎10‎/‎2016 at 10:52 AM, Nikolay Arinchev said:

    Hi,

     

    Could you please provide us with GSI log from that host and with a detailed description of the scenario that leads to error?

     

    Thank you!

    Hi,

    I have the same problem.

    We have KS4WS on our servers  and unfortunately Database update task for all server occurs error and that is "Unspecified error".

    KES 10 received update. 

     

    Thanks,

    update task.jpg


  2. On ‎5‎/‎10‎/‎2016 at 10:48 AM, Blagoja.Kondratjuk said:

    Hi all,

     

    We have tried installing Kaspersky Security 10 for Windows Servers on some of our Core editions, and everything went well, but when trying to run the Update for the databases we get "Unspecified error". Can you please provide some info what can be the cause of this error, and some ideas how to fix it?

     

    Thanks in advance!

     

    BR,

    Hi,

    Did your problem solved?

    thanks


  3. 26 minutes ago, a.kabanov said:

    Hello. Please attach WindowsUpdate.log from problem host(Win 7). What size of disk on host with KSC Server? Thank you!

     

    Hi,

    At first, I should say after reinstalling agent and removing  update folder in client, the client became update but kaspersky occupied more than 50 gig in kaspersky update folder and this is the main problem.

    The  windows update log  was  attached.

    Thanks

    WinUpdClient.evtx


  4. On 7/22/2017 at 11:16 AM, amir.fara said:

    hello,

    We are using Vulnerability Assessment & Patch Management components.

    We have some problem with it.

    First of all, we are using KSC 10.4.343 and KES 10 SP2  with advanced License.

    We just selected Critical update,security update and updates in update categorized for Win 7 in Install requiered update task.

    We have 2 problems:

    1- for a client kaspersky task result said 17 of 17 are installed successfully But when we check windows update properties of client, it said 12 of 17 update are  installed successfully and 5 of 17 updated are failed.

    2- install required update task faced an error that it was: 

    "  Completed with error     Error 1208/0x0 ('The file exists.') occurred while copying file 'C:\ProgramData\KasperskyLab\adminkit\1103\$FTClTmp\WUSE3D27D1BBE023B9C33E8ED4B97B378FD269D437B' to 'C:\ProgramData\KasperskyLab\adminkit\1103\wusfiles\E3\E3D27D1BBE023B9C33E8ED4B97B378FD269D437B.~tip-temp~'"

    But the main problem was that  the task occupied about 40 Gig on "programdata  folder"  on client and  some client more than 80 Gig.

    task result and configuration are attached.

     

     

    Configuration.txt

    resualt.txt

    update failed.jpg

    Win update folder.jpg

    Is there anybody? 

     


  5. hello,

    We are using Vulnerability Assessment & Patch Management components.

    We have some problem with it.

    First of all, we are using KSC 10.4.343 and KES 10 SP2  with advanced License.

    We just selected Critical update,security update and updates in update categorized for Win 7 in Install requiered update task.

    We have 2 problems:

    1- for a client kaspersky task result said 17 of 17 are installed successfully But when we check windows update properties of client, it said 12 of 17 update are  installed successfully and 5 of 17 updated are failed.

    2- install required update task faced an error that it was: 

    "  Completed with error     Error 1208/0x0 ('The file exists.') occurred while copying file 'C:\ProgramData\KasperskyLab\adminkit\1103\$FTClTmp\WUSE3D27D1BBE023B9C33E8ED4B97B378FD269D437B' to 'C:\ProgramData\KasperskyLab\adminkit\1103\wusfiles\E3\E3D27D1BBE023B9C33E8ED4B97B378FD269D437B.~tip-temp~'"

    But the main problem was that  the task occupied about 40 Gig on "programdata  folder"  on client and  some client more than 80 Gig.

    task result and configuration are attached.

     

     

    Configuration.txt

    resualt.txt

    update failed.jpg

    Win update folder.jpg


  6. 33 minutes ago, Ivan.Ponomarev said:

    Is there a way to execute a uninstallation beforehand on the problematic machines?

    Thanks!

     we tried to upgrade  KES 10 MR2 to SP2 and after upgrading some of them became protection off.

    So, we decided to remove them but occurred  the error 27200.

    We removed it with kavremover and installed again KES and it worked properly. 

    Is there any problem in GSI report?


  7. Hi,

    I upgraded the KSC to 10.4.343 and clients to 10 SP2 remotely But some of the clients after upgrading became protection is off.

    In task manager avp.exe is run but kaspersky is not running and when I trying remove it I got this error :

    Error 27200. Failed to unload application from RAM.

    I can remove Kaspersky by KAVremove manually But They are about 20 systems and Actually I want to know what is this error and how can I resolve it remotely.

    They are using Win 7.

     

    Thanks

     


  8. In the previously described case, a different KSC version was used.

    Also, it appears that the target host and the PXE server were located in different VLANs. Please make sure this is not the case.

     

    If you are still having an issue, please describe it in more details (steps to reproduce, versions of all used software, screenshot of the error etc).

     

    Thank you.

     

    My PXE server is my kaspersky administration server. My KSC server and DHCP and the target host are in the same broadcat domain.

    I capture an image from install.wim then I add a MAC and choose kaspersky server as PXE server and finally I assign OS image to MAC.

    The client booted by NIC and get IP from DHCP but it does not detect PXE server and the KSC server stays in starting deployment...

    How can I config DHCP to tell the client that who is the PXE server.

    for example WDS create an option 60 to tell the target host who is the PXE server.

     

     

     

    post-495969-1485238466_thumb.jpg

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