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About lmnvalencia@gmail.com

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  1. Hi! I recently brought a new Kaspersky Internet security, whenever i start updating my anti virus it exits automatically here are the steps that i did: Im using "Windows 7 Premium 64Bit" 1) Start(prompted by Kaspersky to update anti -virus because the data is out of date) “INTERNET SECURITY for 3 PCs ver.2014” - Click the update button 2) Update stops at 13.91 MB (36%) Exits Automatically 3) After it exits the Kaspersky icon is not showing- tried re-opening it several times after this, it did not open – need to reboot again if I’m going to open Kaspersky. Problems that occur after this incident: *Internet surfing began to slow down there are even pages I can’t open specifically my gmail(can't even browse any webpage) *don't know if kaspersky is running or not. Steps that i did: *Tried reinstalling it 5 times already this still happens. *It installed correctly in my laptop don’t know why its not working in my desktop. *I also tried running it on administrator mode still can't update. would appreciate all the help i can get. thanks guys & girls! -Marko
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