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sbrohamm

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About sbrohamm

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  1. What is "philshering" and what does that have to do with being able to load a web page properly?
  2. This may end up being a request for features because I don't think Safe Browser has these abilities but maybe I'm missing something. Safe Browser is lacking in features compared to Safari. My main complaint is that Safe Browser shows my company's GroupWise Webaccess email site in what GroupWise calls "simple mode", it pretty much renders the webaccess email useless. When the page is viewed in Safari it shows the more modern tablet page at login and while viewing email and calendars. I also wish that Safe Browser had the ability that Safari has to add a website shortcut to the home page of the iPad. Since we want to be able to restrict website content on corporate devices based on categories, which Safe Broswer does, we have disabled Safari on the iPads, but if Safe Browser can't load our Webaccess page properly and we can't create internet shortcuts on the home page of the iPad, it really isn't going to be useful for us. I like the idea of Safe Browser but it seems pretty limited, especially when compared to Safari.
  3. Yeah, we never had the problem with verifying updates until a recent Kaspersky update last year. We had to add cloud numbers to a rather nondescript exceptions list in our firewall and we also found out last week that blocking traffic to Mexico caused issues with verifying updates as well after we had phishing email from Mexico and thought we should block that region on our firewall. I guess Kaspersky has a few update servers in Mexico. Glad that helped.
  4. We've had these issues before and it turned out to be our firewall blocking the server from getting and verifying the updates. We use a Dell Sonicwall firewall and the easiest way that I found to troubleshoot these errors is to copy the address that you see in the error, such as http://dnl-07.geo.kaspersky.com/updaters/updater.xml and paste it into a web browser. In our case, the firewall blocked the address and gave us the reason for blocking it. From there you can adjust you firewall settings to allow the update download. Hope that helps
  5. I think there's some confusion here. The user didn't notice anything. I noticed the huge amount of functional failure events in our event log.
  6. None that have been noticed by the end user. It's just concerning to me that we see these events frequently, especially this particular instance where there were more than 1500 functional failure events in the span of just under seven minutes.
  7. I linked a GSI report from a problem computer in one of my posts above.
  8. No. The issue occurs randomly, therefore there is no way to know when and on which workstation(s) to enable traces on. Is there a common cause for these Execution Time Errors that I can investigate myself?
  9. The issue is not repeatable, occurring randomly. The Execution Time Errors occur regularly on various workstations in our office but this was the first time that there were more than one thousand errors in a row from a single workstation.
  10. The zipped GSI report is too large to attach to a post in this forum. How would you like me to upload? Thank you
  11. I was checking our events in KSC this morning and noticed that there were over 1500 of these errors that were logged in just under seven minutes. Here's an example: We're currently running KES version 10.2.5.3201. Our Kaspersky Administration server is running version 10.3.407. What causes these events and what can I do to avoid this in the future? Thanks
  12. After disabling the ICAP and RPC Protection tasks I'm still getting the KSN Errors such as: Error sending the request to KSN. Error code: 0x80000500. Object name: C:\WINDOWS\SYSWOW64\NTDLL.DLL I'll probably create a support ticket for this because I don't want to junk up this thread with a problem that isn't really related to the original topic. If someone has a quick suggestion I'd appreciate it, otherwise, thanks again for the replies.
  13. Based on Tybilly's post, I'm thinking the reason I was getting the KSN Usage errors was because I had ICAP and RPC Storage Protection enabled but didn't have the Security Storage license. I've disabled ICAP and RPC Protection on the server to see if this resolves the KSN Usage errors. Thanks again for the replies.
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