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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

richbuff

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  1. Kaspersky > Settings > Additional > Network > Do not scan encrypted connections. Any better after that?
  2. Welcome. Configure Kaspersky in Interactive mode by unchecking Automatic, located in Kaspersky > Settings. Then download the installer for Simplicity Studio. Then disconnect from the internet and disable File Anti-Virus. Then click Quarantine on the main Kaspersky window. Find Quarantine by clicking More Tools at the bottom of the main Kaspersky window, then mid-left. Then locate the entries for your Simplicity Studio in Quarantine and/or Storage tabs and select Restore. After that, please Add to Exclusions. Re-enable File Anti Virus and re-connect to the internet. How to add to exclusions: http://support.kaspersky.com/us/10017 If this is a false positive, please send full details to the Lab, instructions are located in the third important topic located near the top of the Virus section of this forum. And here: http://forum.kaspersky.com/index.php?showtopic=13881
  3. This has nothing to do with malware or virus. This is because you restrict access to your webcam. You can ignore the notice, it is not urgent, just informational.
  4. Welcome. Please post the screenshot of the notification. How to take and post screenshot: PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.
  5. Kaspersky settings > Protection > Web antivirus > Advanced settings > Configure trusted urls. Kaspersky settings > Additional > Network > Scan encrypted connections. Any better after those? If still no go, please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI
  6. For this issue, please contact Tech Support. This topic is open so you can let us know what Tech Support said.
  7. Please post the full, complete detection details. File name, path, location, detection verdict. How to take and post screenshot: PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.
  8. Have you tried disable scan encrypted connections? You can also try add your website to exclusions.
  9. Welcome. Please pass your mouse cursor over the red K tray icon and tell us the full, complete name and version number of your Kaspersky product.
  10. Welcome. Please pass your mouse cursor over the red K tray icon and tell us the full, complete name and version number of your Kaspersky product.
  11. https://forum.kaspersky.com/index.php?/topic/388287-installation-of-kts-stuck/&do=findComment&comment=2776269
  12. Also, Kaspersky Settings > Additional > Threats and exclusions > Detection types > enable Detect Other Software. and do a databases update > reboot, then do a scan. Clear the contents of your Temp folder, instructions: http://support.kaspersky.com/1161 and then reboot. After that, uninstall any recently installed junk > reboot. After that, uninstall any and all junk toolbars > reboot. Uninstall/disable any and all junk browser add-ons and extensions and plugins in all of your browsers. Remove the junk argument from the target field of the browser shortcut properties. Remove any and all junk search providers in all of your browsers. Then if need be, change your home page, in all of your browsers. How to clean up your browsers: http://support.kaspersky.com/us/viruses/solutions/10319 If you are using a router, reset the router, change the router password to a strong password, enter the correct information according to your internet providers instructions, then clear browser cache and cookies, reboot. Any better after that? If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the second Important topic. There, you will find instructions for GSI and AVZ logs. Please see the small print that is located at the bottom of this message.
  13. Please uninstall Malwarebytes Anti Exploit > reboot. Any better? If still no go, please post your GetSystemInfo report link, instructions are located in the third (3rd) pinned topic. Please see the small print that is located at the bottom of this message.
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