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About Adams_family

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  1. So, today Kaspersky tells me that my subscription activation update was not working and I needed to update it manually. So I did that and took care of that red flag. Then it goes back to the yellow warning, so I try the update again that originally was failing. Surprisingly it completed the entire update and went back to green. So apparently Kaspersky fixed itself. I have attached the report as well as the GetSystemInfo stuff for your reference. GetSystemInfo Kaspersky_Report.txt
  2. I am having issues with Kaspersky Anti-Virus updating. It sometimes gets to 15% and then stops and will not correctly update and go back to green. It stays at a yellow warning. I found this Update Utility 2.0 and thought this might work to solve my problem. I downloaded the zip file BUT I have not found any instructions on what to do after you download the zip and extract it. Mind you I extracted this to the Kaspersky folder on my hard drive. I did not put it into the sub-folder labeled Kaspersky Anti-Virus 2013. Just in the main Kaspersky folder. I had this issue happen once before and I updated the entire Anti-Virus to the latest version and it solved my problem. Now I am getting this issue again and I have no clue why it is doing this. Please help! It will be greatly appreciated.
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