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jermain

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About jermain

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  1. We are experiencing a problem with the updates of the Database release on various computers and servers. The version on the workstations and servers is 10.3.0.6294 mr1 and the Administration Centre is 10.4.343. The issue is that the Database release remains dated 24/12/2017. On the workstation update report, it shows “No available updates”. We are sometimes noticing that there are instances that the update is performed but after some time, the update rolls back to the 24/12/2017 version. This incident is not occurring on all workstations managed through this Administration Centre. Your assistance is highly appreciated.
  2. which suggestion are you referring to?
  3. We have upgraded our KES, however in the latest KES 10 I cannot find in the Policies where I can Block the USB Access... In the older version it was listed under Device Control. Thanks Jermain
  4. We have a couple of machines which are showing (as attached) that the database is of 24/06/2017... we are trying to update it manually but with no success as it is saying finished however the date remain the same. We tried uninstall it and install both agent and client again however it updates on that signature... Is there something we can do? thanks Jermain
  5. We would like to introduce the Whitelist feature available in Kaspersky. Is there anyone who can help us gettings things started? thanks
  6. Lately when Virus Report is generated it is resulting in no viruses being detected however on Machines we had virus detection.. what can we do so that it will also be reported in the report Thanks
  7. Unfortunetely in our case if we access it as Mass Storage Device it still don't scan automatically
  8. once we have communicated with you technical team regarding how to automatically scan mobile devices when they are connected to a Computer like all other normal external drives.. as at the moment we are still unsecure if someone connects his mobile phone with the system. Thanks
  9. We are suggesting that a Mobile scan feature will be included.. Therefore all mobile phones connected with the Computer will be scanned like all other external drives.. We are suggesting that a Mobile scan feature will be included.. Therefore all mobile phones connected with the Computer will be scanned like all other external drives..
  10. We are a Large company, and we would like that our KLOperators which are auditors do not enter the actual server to access reports. how can we set up a Web based console which will give limited access to only reports Thanks alot
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