Recently bought a new PC with Kapersy Internet Security 2012 pre installed from an OEM disk with a registration number included on the pack. Had to wipe the hard drive and start again several months later and tried to reload KIS 2012 onto the computer (as a trial version) and tried to register the product which came up as invalid code or something to that effect. Does anyone know how I can fix the problem? I must say the phone numbers and web site is poor to try and solve the issue and I have just found this site as a possibility. thanks Phillip157 PS Vendor from whom I purchased the software is not an option.