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diego.moraes

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Everything posted by diego.moraes

  1. Kaspersky sent me a correction patch on the request INC000010325424, the problem was solved with the patch pf7024, open a request that they send you the solution.
  2. I'm also having this problem, I opened the call INC000010325424, but I still have not got a solution.
  3. I uninstalled KSC and installed again by restoring the backup, now the Mobile Device Management module appear. Thank you.
  4. The version on both servers is the same. KSC 10.4.343 On the other machine I upgraded, the console shows Device Mobile Management, I connected the two servers on this console, all installed smartphones appear. The problem is on my console.
  5. I have all the plugins I use installed. Is there anything else I need to install? I did the same installation process on another server and the upgrade worked perfectly, displaying Mobile Device Management.
  6. It did not work, I reinstalled the application again, it still does not display Mobile Device Management, should I open a called?
  7. Yes, I upgraded to version 10.3.407. I have already enabled and disabled multiple times by restarting KSC. I rebooted the server and modified the installation to install mobile device management again. It still has not worked. Thank you.
  8. After upgrading from Kaspersky Security Center to version 10.4.343, I can not see Mobile Device Management.
  9. Boa tarde! Realmente o problema pode ser esse, tenho o VNC na minha empresa. Qualquer versão do UltraVNC você está está usando que parou o problema? Vou atualizar as máquinas que derem problema. Se isto funcionar vou inserir esta informação no fórum em inglês. Tem muita gente com o mesmo problema. Obrigado.
  10. Boa tarde! Augusto Freitas, meu nome é Diego, você já atendeu um chamado meu sobre lentidão número do chamado INC000004317963, ele foi fechado, porque reinstalei novamente tudo do zero o KSC e os Endpoints. Criei todas as Políticas e Tarefas novamente. Aparentemente tinha resolvido o problema, mas o problema voltou agora em alguns micros. Não sei como proceder, acompanho o fórum em inglês sobre este mesmo problema, mas ninguém deu uma solução ou um feedback. Estou tendo muitos problemas com esses travamentos, ele ocorre aleatóriamente e só parando o File Antivirus resolve. Devo abrir um chamado novamente? Aguardo solução. Obrigado. :dash1:
  11. Era isso mesmo que eu precisava, desabiltar as tarefas locais, as políticas da versão 10.2.1 já estavam com essa opção desabilitada, as da versão 10.2.2 não. Muito obrigado.
  12. Este é o problema, não tem nenhuma tarefa criada em outros grupos. Criei no grupo "Managed Computers" as tarefas e aplico aos grupos abaixo por herança. Diego Moraes.
  13. Boa tarde! Tenho observado nos logs de erro do KSC tarefas automáticas rodando junto com a que eu criei ocorrendo um erro. Minha dúvida é como desabilito estas tarefas automáticas? Quero deixar habilitadas somente as tarefas que eu criei. Segue em anexo print do log e do Endpoint onde mostra a tarefa que eu criei "Atualização Diária 10.2.2" e a automática "update". Kaspersky Security Center 10.2.434 Kaspersky Enpoint Security 10.2.2.10535 Obrigado. Diego Moraes.
  14. Actually did a clean install of the Security Center, created all groups, policies and tasks again. I applied the patch B version 10.2.434 http://support.kaspersky.com/11954 Everything is working without any crash. I hope this helps.
  15. The slowness problem is converted policies using the conversion wizard. To solve the problem create new policies without using the conversion wizard.
  16. I'm hoping to solve the problem, but I will have to downgrade to version 10.2.1.23 because users are complaining much. Please give feedback on the problem.
  17. Is there any resolution forecast of the problem? This problem is occurring on multiple machines. Only stopping the file antivirus component the machine back to normal. I am awaiting. INC000004317963
  18. I'm having the same problem, I realized that some machines freeze the explorer suddenly. Had already opened a call yesterday INC000004317963. I realized that when I stopped the Antivirus component files, slow turns. I need help, this is causing many disorders in the company. :dash1:
  19. Would you created, similar to Spyhunter http://www.enigmasoftware.com/products/spyhunter/ that scans the registers, memory and files and removes adware, toolbars and anti-spyware module. There is no such tool in corporate mode. It will be a great advantage and a great tool to protect computers.
  20. I have the same problem, I need Kaspersky block web sites by users control and search for the Domain group, when I put it blocks individual user, when you put the group does not work. Does anyone know or explain me if this is not possible for Kaspersky. Thank you. Using Kaspersky Security Center version 10.1.249 Endpoint 10.2.1.23 (a) Network Agent 10.1.249
  21. You is expected to launch the Portuguese version of the Security Center 10?
  22. When will be available the version 10 in Portuguese of Brazil?
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