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MirceaForce

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About MirceaForce

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  1. so the bug exist to kis2019 according to official support maybe not all of us are affected..but some of us are here is the proof :
  2. you don't have to install the program...just run as admin..for 10 times ..it also works for me ...but sometimes when you click run as admin the ccleanet loads to 100% and nothing happens
  3. me also ...try installer click as admin run yes security questions..some time crashes...the program works ok ...please try this
  4. Hello, I have windows 10 1809 64bit and today when i updated ccleaner (always uninstall old version ) i'm admin only account on my pc.....i run installer as admin and installer loads and disappear...i check maintenance and a ccleaner crash has been logged....did try also with older builds form 5.50 with same problem...but the problem does not occur every time i click run installer as admin ..maybe 5 click 1 occurs ..... but the program install perfect and works perfect no issues i did sfc scanow restore image windows health defaults etc no problems other program installer works perfect no issue only ccleaner , here is a log : Faulting Application Path: C:\Users\Alex\Desktop\ccsetup553.exe Problem signature Problem Event Name: APPCRASH Application Name: ccsetup553.exe Application Version: 5.53.0.7034 Application Timestamp: 5682fc79 Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.17763.292 Fault Module Timestamp: 02385dc9 Exception Code: e06d7363 Exception Offset: 0011b022 OS Version: 10.0.17763.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 2beb Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46 Additional Information 3: b38f Additional Information 4: b38febb1c684361b01a1413f070c154b Extra information about the problem Bucket ID: db5cdf62229b8170de4cea0ef82c5c54 (2183377269381946452) i run kapersky internet security 2019 latest version i did exclude the installer add to exclusion list no fix still i did not try to exit kaspersky to see if this has a fix, i know that in the past ccleaner had some problems with kaspersky if some one has kis 2019 latest version and ccleaner installer maybe you can try to see i did test without kis 2019 in the process no problems at all
  5. Also, in addition to what Berny indicates in the post located above this post, disable idle and rootkit scan from settings
  6. Dear customer, the reported issue has been solved as we mentioned before , our development team has reconfirmed that one the utility is started will received updates from our servers and issue is corrected. Thank you and have a nice day !
  7. Dear customer, in order to solve the incident , version Kavremover 1.0.1319 witch has been announced, is able to solve the issue. Thank you for your feedback and cooperation ! they have released this version so all good ? i have not tested yet
  8. the support told me that 1.0.1318.0 MR23 will come but they told me this on 04.06.2018 15:32:45 no news no fix yet please submit to the support team
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