Jump to content

590700

Members
  • Content Count

    6
  • Joined

  • Last visited

About 590700

  • Rank
    Candidate
  1. Hello. Today Pure is refusing to update and I have two issues. I read your comments below and am attaching a Update Report. Any help is appreciated! update_report.txt
  2. after clicking on Settings, I can't find Advanced Settings anywhere. all I have are these options. http://content.screencast.com/users/angryw...-09-27_2157.png edit: actual url sted shortened url.
  3. Hello. For some reason I believe I have active malware on my computer. The function keys no longer work, and I have gotten several "redirects" when opening my browser. Any help is appreciated. http://www.getsysteminfo.com/read.php?file...98d1643958c01fd Win 7 Chrome Pure 2.0 all are updated
  4. Hello, for some reason tonight the family computer's browsers (Chrome and IE) are being hijacked by Yahoo. After some searching, I think its because of malware called Spigot. I've tried to delete the folder, but it says its in use somewhere else. I even tried to delete it in Safe Mode, but it did not show up there. Any suggestions? (I'm running a Critical Area scan now...) Thanks!
  5. Thanks man! I'll run this, but I still don't trust imPure. dam, i've got 372 days remaining on this POS. its really a dam shame you have to run an old program to get it to work.
  6. I feel sorry for you. I have been fighting the same issue on a new build for right at a month now. At the instructions of 3 techs: I have booted in safe mode and ran scans, created reports and sent them off. I have uninstalled and re-installed. I have closed out and re-started. I have multiple case numbers, because I keep getting replies from different techs. I once was told about Level 2 techs. I was asked to run a deep scan and report back. I did as instructed and haven't heard a word. That was on Monday. In all of the emails, I asked if all else fails, can I revert back to KIS and I have been told YES. Tonight, I get another email telling me NO, its been over 6 months (2 year renewal for a 5 PC license), and to contact some other company. I have a brand new build that I can't use because Pure 2.0 won't work. I have Kaspersky washing their hands of the problem. This blows.
×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.