yosbel89

Well the thing is that the KLUpdater tool does not undestand the NTLM proxy on a windows network, or at least not in my work network, does any one know why?

Did you find any problem? Thanks for the help.

here it is: ======== Report started at Fri Jul 13 14:30:43 2012 ======== 14:30:43: Task started event 14:30:45: Update source is selected 'http://downloads5.kaspersky-labs.com/' 14:30:45: Proxy server is selected '10.10.1.21:3128' 14:30:45: Download file started 'index/u0607g.xml.dif' 14:30:46: File downloaded 'index/u0607g.xml.dif' 14:30:46: Generate list of files to download 14:30:51: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.dif' 14:30:51: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' 14:30:51: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' 'yosoy 10.10.1.21:3128' 14:30:51: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml' 14:30:51: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml' '10.10.1.21:3128' 14:30:51: Download error 'http://downloads5.kaspersky-labs.com/' 14:30:51: Update source is selected 'ftp://downloads5.kaspersky-labs.com/' 14:30:51: Proxy server is selected '10.10.1.21:3128' 14:30:51: Download file started 'index/u0607g.xml.dif' 14:30:51: Failed to authorize on proxy server 'index/u0607g.xml.dif' '10.10.1.21:3128' 14:30:51: Download file started 'index/u0607g.xml.klz' 14:30:51: Failed to authorize on proxy server 'index/u0607g.xml.klz' '10.10.1.21:3128' 14:30:51: Download file started 'index/u0607g.xml' 14:30:51: Failed to authorize on proxy server 'index/u0607g.xml' '10.10.1.21:3128' 14:30:51: Download error 'ftp://downloads5.kaspersky-labs.com/' 14:30:52: Update source is selected 'ftp://downloads4.kaspersky-labs.com/' 14:30:52: Proxy server is selected '10.10.1.21:3128' 14:30:52: Download file started 'index/u0607g.xml.dif' 14:30:52: Failed to authorize on proxy server 'index/u0607g.xml.dif' '10.10.1.21:3128' 14:30:52: Download file started 'index/u0607g.xml.klz' 14:30:52: Failed to authorize on proxy server 'index/u0607g.xml.klz' '10.10.1.21:3128' 14:30:52: Download file started 'index/u0607g.xml' 14:30:52: Failed to authorize on proxy server 'index/u0607g.xml' '10.10.1.21:3128' 14:30:52: Download error 'ftp://downloads4.kaspersky-labs.com/' 14:30:52: Update source is selected 'http://downloads4.kaspersky-labs.com/' 14:30:52: Proxy server is selected '10.10.1.21:3128' 14:30:52: Download file started 'index/u0607g.xml.dif' 14:30:57: File downloaded 'index/u0607g.xml.dif' 14:30:57: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.dif' 14:30:57: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' 14:30:57: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' '10.10.1.21:3128' 14:30:57: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml' 14:30:57: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml' '10.10.1.21:3128' 14:30:57: Download error 'http://downloads4.kaspersky-labs.com/' 14:30:57: Update source is selected 'http://downloads3.kaspersky-labs.com/' 14:30:57: Proxy server is selected '10.10.1.21:3128' 14:30:57: Download file started 'index/u0607g.xml.dif' 14:30:58: File downloaded 'index/u0607g.xml.dif' 14:30:58: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.dif' 14:30:58: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' 14:30:58: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' '10.10.1.21:3128' 14:30:58: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml' 14:30:58: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml' '10.10.1.21:3128' 14:30:58: Download error 'http://downloads3.kaspersky-labs.com/' 14:30:59: Update source is selected 'ftp://downloads2.kaspersky-labs.com/' 14:30:59: Proxy server is selected '10.10.1.21:3128' 14:30:59: Download file started 'index/u0607g.xml.dif' 14:30:59: Failed to authorize on proxy server 'index/u0607g.xml.dif' '10.10.1.21:3128' 14:30:59: Download file started 'index/u0607g.xml.klz' 14:30:59: Failed to authorize on proxy server 'index/u0607g.xml.klz' '10.10.1.21:3128' 14:30:59: Download file started 'index/u0607g.xml' 14:30:59: Failed to authorize on proxy server 'index/u0607g.xml' '10.10.1.21:3128' 14:30:59: Download error 'ftp://downloads2.kaspersky-labs.com/' 14:31:00: Update source is selected 'http://downloads1.kaspersky-labs.com/' 14:31:00: Proxy server is selected '10.10.1.21:3128' 14:31:00: Download file started 'index/u0607g.xml.dif' 14:31:01: File downloaded 'index/u0607g.xml.dif' 14:31:01: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.dif' 14:31:01: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' 14:31:01: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' '10.10.1.21:3128' 14:31:01: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml' 14:31:01: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml' '10.10.1.21:3128' 14:31:01: Download error 'http://downloads1.kaspersky-labs.com/' 14:31:01: Update source is selected 'ftp://downloads3.kaspersky-labs.com/' 14:31:01: Proxy server is selected '10.10.1.21:3128' 14:31:01: Download file started 'index/u0607g.xml.dif' 14:31:01: Failed to authorize on proxy server 'index/u0607g.xml.dif' '10.10.1.21:3128' 14:31:01: Download file started 'index/u0607g.xml.klz' 14:31:01: Failed to authorize on proxy server 'index/u0607g.xml.klz' '10.10.1.21:3128' 14:31:02: Download file started 'index/u0607g.xml' 14:31:02: Failed to authorize on proxy server 'index/u0607g.xml' '10.10.1.21:3128' 14:31:02: Download error 'ftp://downloads3.kaspersky-labs.com/' 14:31:02: Update source is selected 'http://downloads2.kaspersky-labs.com/' 14:31:02: Proxy server is selected '10.10.1.21:3128' 14:31:02: Download file started 'index/u0607g.xml.dif' 14:31:03: File downloaded 'index/u0607g.xml.dif' 14:31:03: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.dif' 14:31:03: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' 14:31:03: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml.klz' '10.10.1.21:3128' 14:31:03: Download file started 'bases/av/kdb/i386/kdb-i386-0607g.xml' 14:31:03: Failed to authorize on proxy server 'bases/av/kdb/i386/kdb-i386-0607g.xml' '10.10.1.21:3128' 14:31:03: Download error 'http://downloads2.kaspersky-labs.com/' 14:31:03: Update source is selected 'ftp://downloads1.kaspersky-labs.com/' 14:31:03: Proxy server is selected '10.10.1.21:3128' 14:31:03: Download file started 'index/u0607g.xml.dif' 14:31:03: Failed to authorize on proxy server 'index/u0607g.xml.dif' '10.10.1.21:3128' 14:31:03: Download file started 'index/u0607g.xml.klz' 14:31:03: Failed to authorize on proxy server 'index/u0607g.xml.klz' '10.10.1.21:3128' 14:31:03: Download file started 'index/u0607g.xml' 14:31:03: Failed to authorize on proxy server 'index/u0607g.xml' '10.10.1.21:3128' 14:31:03: Download error 'ftp://downloads1.kaspersky-labs.com/' 14:31:03: Retranslation operation result 'Download error' ======== Report finished at Fri Jul 13 14:31:03 2012 ========

I have found a problem when trying to use the update utily in a network where the authentication method is by windows domain. The update utily does not understand the Windows Domain authentication. I tried to put the domain proxy by my self, but it did not work