Jump to content


  • Content Count

  • Joined

  • Last visited

About 62cwil

  • Rank
  1. I have had same issue for several days and unable to find anything to fix. I went to PWords and it says many of mine have expired. I never remember an option t let expire or if there was one I did not see it. Anyway I like you have many and do not have hard copy and up the creek without a paddle and a large hole with water rushing in. Kaspersky please let us know what to do to correct and get our passwords back that have expired.
  2. I followed instructions listed in http://forum.kaspersky.com/index.php?showtopic=231010. Still not working so I went to Firefox add on's and did a screen print witch is attached that show PM enabled but another issue which must be causing the problem. Can someone help!
  3. Again, until I understand I will ask. I ran another scan and this time it says I have an infected trojan, not a detected. I want to make sure that I get rid of it . How do I handle?
  4. I appreciate your comment. However, I do not understand and I suspect a lot of folks don't know what you mean. I am happy to comply with any and all rules but at least be specific with your response to help.
  5. As soon as I finished typing the above I had ran a full scan and looked at email and got critical email from Kaspersky saying the below: 01/30/2012 6:56:51 PM Detected: Trojan-Downloader.JS.Iframe.chf xxp://www.searchandlookup.com/ Firefox To me this means their is something to be concerned about. Am I right or wrong. If I am wrong are you saying that it never goes away. It it still their how can I find and delete edit: Disabled link.
  6. Thanks your so much for fast reply. Now the real stupid question. I see it listed but can not find an active threat section anywhere. Can you guide me to it?
  7. I have similar situation but not sure what the prior response means. Below is copy of what my report said. Can you tell me what I need to do to make sure it is either not on my computer or get rid of if it is. 01/22/2012 6:11:06 PM Web Anti-Virus Detected: Trojan-Downloader.JS.Iframe.chf Firefox XXp://www.searchandlookup.com/cell/ edit: link disabled.
  8. My email messages for the most part before the title contain the following: (!!SPAM). I have attached a screen shot showing this. Before adding Pure this never happened. I use Windows Live 2011 and MailWasher Pro 2011. The MailWasher program has its own spam data base plus it has the option to add a sender to it or if one comes and it is ok I can add it to ok. Now that I have added Kaspersky Pure most emails indicate they are in fact spam. My mail and web anti virus settings are set to low security. My anti-spam settings are set to the default of medium. A tech told me this was a Microsoft issue. I tried to explain this never happened until I added Kaspersky. I did finally get someone from Microsoft to talk to me and they said no way is it a Microsoft issue. Can anyone please help me determine how to stop known messages from showing up as spam. I can even send myself an email from a second email account and in windows live mail they show up as spam. On the other hand if I send myself a message from the same machine to gmail spam does not show up. Thanks
  9. 1. I have finally figured everything out on Pure except the Data Encryption function. Can someone explain what a data container is as well as the connect container feature. What would I use them for? 2. How do I set up a credit card so I can automatically recall it. I also assume that when setting up one is where you would use the virtual keyboard feature. Any help is appreciated
  10. I downloaded the rescue disk to my cd and when finished it appeared but no file existed on the cd, thus it wrote some where. Can someone please tell me best way to get it and put on CD or am I misunderstanding something. I have asked Tech Support but they send me articles to read, all of which I had already read but still don't answer my question. Thanks
  11. I have tried and unable . When I go to add on's mine says disabled and no choice for enabling. I do notice that my program has password manager version where the one above to responded to has version I just re ran update on my program and still does not update past Maybe that is part of my problem. How can I get updated and then get pw mgr to work with FireFox 8
  12. Since installing Pure last week I have received about 20 notification message like the one below that I have cut and pasted saing application moved to group. Each one has a different (PID: number) I have emailed tech support, called them, sent a ticket in and gotten nothing but email without about 5 or 6 things to look, none of which are applicable to my questions, at all saying the exact same thing which makes me think they are computer generated. One tech did say is my main screen green and if so don't worry about. I would like to know what is going on, ie:, what causes it and is their anyway in the program I can see what is going on and is their anything written about why these events are hapening. Thanks for any assistance. Product: Kaspersky PURE Operating system: Microsoft Windows 7 x64 Edition Service Pack 1 (build 7601) Computer: CHARLES-PC Domain: WORKGROUP Notifications: Important event: 11/25/2011 1:07:55 PM C:\WINDOWS\system32\Dxpserver.exe (PID: 4084): application moved to group .
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.