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Everything posted by epsilons

  1. Update: After posting the above, thought I'd check if a reboot made any difference. I rebooted and tried again. The problem reported above appears to have gone away. I was able to go to the 'problem' URL several times without difficulty. I navigated to other pages and sites without problem and succeeded in logging into a few accounts without problem. So, after my reboot, I'm a bit more optimistic. The conclusion from this experience would seem to be - after you install the new version of PWM, reboot before trying to use it. I'll continue with this version and see how things go.
  2. Hi, I too have just had the new version of PWM, installed by the auto update. Immediately afterwards, I went onto the BBC news site in Firefox and PWM crashed and hung up the browser (an error message indicated PWM was busy and offered the option of waiting or stopping PWM). Closed down browser and tried again. Went to same page - same result. Clearly not just a 1-off glitch. It seems PWM is not right yet. More work needed, I think. I think I'll have to revert to the previous version, as suggested by Indio. It was far from perfect but at least it didn't crash my browser. (Firefox 39.0, Windows 7 Ultimate, problem with URL http://www.bbc.co.uk/news/world-europe-33739851)
  3. Hi Terry, What a tempting target for hackers a server containing all the passwords of a large number of people must be. I don't want my passwords forming part of that target unnecessarily but my passwords are now out there and I don't know of any way they can be pulled back. So I shall begin to change the passwords as I use the sites. No panic but I'll update them one by one. I shouldn't have to keep resetting them though - just a one-off change. As long as I keep sync disabled, I'm hoping that my passwords won't be sent out again. I suppose I should update my passwords periodically anyway so it shouldn't be too much of an extra imposition. Just an annoyance. Slightly off this precise topic, I'm finding that: 1. KPM sometimes fails to fill in login details on some websites. I've seen that reported in other threads and I believe is being worked on. 2. Something I haven't noticed elsewhere, is that KPM sometimes sends the wrong credentials to websites. It pastes in credentials from entirely unrelated accounts. I've seen this happen on both my desktop and my laptop. Poor security, I think and a nuisance having to check the credentials provided each time I want to log in to an account. I do hope Kaspersky get their software sorted out soon. It's a big disappointment at the moment. e.
  4. Similar concern about sync here. The problem, at least in my case, is that sync came enabled by default when I installed PWM and the interface immediately told me that my passwords were synchronized. I disabled it as soon as I became aware but by then it was too late. I've not enabled sync previously. I had no intention of sending all of my passwords into the cloud. In spite of what is said, I simply don't trust it. Why do Kaspersky needlessly create another potential route for hackers (or others) to get at my passwords when I don't want to use sync? Now all of my passwords have been sent out into the cloud, without my permission. I suppose I now have to start resetting my passwords on every site I use. Aaaaargh! :angry: e.
  5. Perhaps not entirely a coincidence. If this copy of Pure 3 happened to be a dodgy one, then might it be possible that someone else bought another dodgy copy, with the same activation code, at about the same time, and activated it immediately? That could explain it.
  6. Just came across this thread. I'm having the same issue with Pure 2.0 under XP Pro 32-bit (Intel 8-core PC). Hadn't linked it with Kaspersky until now. I hope you are able to publish the solution or, alternatively, Kaspersky do so (or issue a patch). It's not a major issue for me at the moment but an inconvenience. Do you know if it's an issue with Pure operation or just because it's installed (i.e. if I disable protection temporarily, will chkdsk work then)? e.
  7. Yes, the file was in a Kaspersky Lab folder. Disabling self-defense did the trick. Thanks.
  8. Hi, I'm sure this is something simple but I can't seem to figure it out. I just created a rescue disk for the first time, from Kaspersky Pure. All went well and I burned the .iso file to a CD using Nero. The .iso file is quite large and I try to keep unnecessary clutter on my C: drive to a minimum so I now want to delete the file from my hard drive. When I try to delete the file, I get a message saying access is denied. At the moment, I can't seem to work out how to get rid of it. Anyone know what I need to do to delete the file? Thanks, e.
  9. Hello again, Some further news on the avp.exe not responding problem. I may have narrowed it down slightly more. It seems like it's related not just to whether Stpass.exe is running but whether the PM database has been unlocked. You'll recall that the problem disappeared when I blocked Stpass.exe. I re-enabled it and re-started my system several times but, on each occasion, I entered the PM password. Every time, the system closed down again without any problem. I then tried cancelling out of PM without entering the password. As soon as I closed down this time, avp.exe came up as not responding. Several re-cycles produced the error every time. I then tried entering the password again for several re-starts and the error messages disappeared. So the trigger seems to be shutting down (or perhaps logging out - I've not tried that) without unlocking the PM database. I don't know if the problem would occur if I left the PC and allowed the database to time out and re-lock itself - another thing I've not tried. I created another getsysteminfo file, with Stpass.exe running. This was done during the period when I was leaving the PM database locked (i.e. when the error was occurring). The url is http://www.getsysteminfo.com/read.php?file...8dec498d71160ed As for the other things you mentioned, I'll take a look at them when I have a suitable quantity of spare time but I'm no expert so I may just be a bit out of my depth. May need to do a bit of reading-up on things first. Anyway thanks for the suggestions and I hope the additional info is useful. Regards, e.
  10. Hi richbuff Thanks for prompt response. Did as instructed (although in step 2, the download was already an exe not a zip) url is http://www.getsysteminfo.com/read.php?file...ff53429ea920b37 The log was created with Stpass.exe still blocked. Is that what you wanted or do I need to create one with Stpass.exe running? Regards, e.
  11. Hi everyone, I'm new to Kaspersky; just moved over from big-M. Was not really sure whether to post this question here or in Password Manager forum. I installed K.PURE just over a week ago and mostly seems to be working well. A couple of days ago, I activated Password Manager, with IE, Chrome and Firefox plug-ins. I also did the update for Firefox 7 compatibility and PM seemed to be working well too. But after this, when I shutdown, I almost always got avp.exe not responding error and sometimes also TrueImageMonitor.exe (an Acronis process) not responding and had to terminate both. Since, the timing of the problem was so clearly coincidental with the activation of PM, I decided today to disable PM again. Since (strangely) PM seems to have no enable/disable function in the PURE settings, I flagged Stpass.exe as untrusted to prevent it loading. After a reboot to clear the running version of Stpass, my next shutdown was fine and several shutdown/restart cycles have since passed off without any problem. So it seems that running of Stpass.exe is causing 'not responding' conditions to occur, particularly in avp.exe, when shutting down. Anyone else seeing this problem? Anyone know of an easy solution? If there is no simple solution then I'll just go back to using the Firefox Password Manager, as I was doing before, and leave Stpass.exe blocked. I'm running XP Pro SP3 on an 8-core 3GHz Skulltrail machine, about 3 years old, 4GB memory (not all used, of course). PURE v. (a.. Thanks, e.
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