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ifoben

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About ifoben

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  1. Submitted incident INC000003322493 for patch. Thank you, Ben
  2. +1 My feelings exactly, Guillaume. Kaspersky came highly recommended, and they still have one of the best detection engines. There are 14 months left on my subscription; please give me reason to renew.
  3. You may want to look into "Windows Remote Assistance" or something similar.
  4. Not likely, but it depends on your host. I have a similar setup with two Server 2008 virtual servers on a Hyper-V host. Hyper-V sets the MAC addresses of the virtual network cards, so those should be unique. Ben
  5. Is it the .mdb files or the .ldb files that have gotten huge? The transaction logs (.ldb) will get huge if the database is not backed up regularly to purge them. Ben
  6. Check your DNS for stale records. That can cause KSC to be unable to locate a client. Ben
  7. Please see this post. An explanation is at the bottom. Ben
  8. The feedback I have gotten from KL is that this is caused by one or more PCs connecting to the network via two or more network interfaces. Considering that this is an increasingly common configuration (think laptop with both wireless and wired connections), I hope that KL will find a way to fix it. Meanwhile, if anyone else is having this issue, you should open a service ticket with KL support.
  9. Not really. The two PCs that were originally affected cleared up, but a third is now experiencing this issue. It is worth trying anyway.
  10. The key usage report correctly showed 39 of 40 in use, and it showed the correct 39 computers using it. I have removed the old computers from the managed group and from the unassigned computers. I'll keep my fingers crossed.
  11. The problem has come back this morning on the laptop. I'll have to ream its registry too.
  12. Completely removing and reinstalling all Kaspersky software on my workstation has fixed it. Some folders and registry keys had to be removed manually, but it worked.
  13. This has been a frustrating experience. I run Kaspersky Administration Server 9.0.2804 and Kaspersky Endpoint Security for Windows 8.1.0.646. Yesterday we received a new laptop, so I deactivated the Kaspersky license on an unused PC to install it on the new laptop. Soon after the laptop was configured, both the laptop and my workstation started reporting a license violation for the Kaspersky software that was installed. We have a license for 40 computers, and 40 licenses were in use at that point. To add to the problem, both the laptop and my workstation would freeze up hard shortly after reporting the license violation. This condition could be avoided by promptly exiting Kaspersky Endpoint Security after logging on to the computer. Seeing that the issue could be the fact that KES was still installed on 41 computers, I uninstalled it from the PC I had originally deactivated. When this did not alleviate the problems, I uninstalled it from another unused PC. Up until this point, the administration console showed that 40 licenses were in use, including the two problem computers. After uninstalling it from the second PC, it still showed 40 in use. Also, every time I would deactivate the license on either problem computer it would reactivate shortly thereafter. After reactivating, it would lock up the PC within minutes unless KES was shut down. Continuing to have problems, I uninstalled KES from the new laptop and from my workstation. Now the administration console showed, correctly, that 37 licenses were in use. I have since reinstalled KES on the laptop, and it now works normally. My workstation, however, continues to display the license warning, and it continues to lock up when KES is running. The administration console shows that 39 of 40 licenses are in use. My next action will be to uninstall both KES and the admin console from my workstation and proceed to purge the filesystem and registry of anything related to Kaspersky before reinstalling KES :dash1:
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