
mariocaraujo
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About mariocaraujo
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Hi there, my environment: Security Center 9 running on a Windows 2003 Standard SP2 32bits. Clients are using Windows 7 professional 32bits or windows 2003 standard SP2. Kaspersky version: Kaspersky endpoint Security 8 The issue: I don´t know why but the patches a, b, c, d only installed on some of that clients. Last friday I build a installation package and installed on a server(win2003), today I checked the version of Kaspersky: 8.1.0.831 (a.b.c.d). Today I installed the SAME package on a server with same version of win2003, and the version says only 8.1.0.831. After seeing the same issue on a client with windows 7, I deleted and redownloaded all the updates on SC9 and tried updating... Same thing. After that I did a report using that procedure: Open the Administration Console and proceed to the Reports and notifications. Generate a Report on Kaspersky Lab software versions. You should add the Updates installed field in the Detail fields section beforehand. And then I found out A LOT of clients don´t have the a,b,c,d patches. Running update manually doesn´t solve a thing. My problem is: my new license need those patches or it doesn´t install. I still have a valid key, but it will expire in the end of the month. Any tips on how to solve that? Thanks.
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So, no solution about that?
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Hi guys. Im having a silimar problem. I can wake the computer with the WakeOnLanGui software or using the task "wake on computer" on Administration Kit. But if I schedule, for example, the update virus database with the option "Activate computer before the task is launched...", nothing happens. Anyone know what can I do?
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The only way to solve that is disabling the service? There´s no "exclusion list" or something similar? Here we have an internal software that we update sometimes and Kaspersky always ask about it.
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Questions about Administration Kit
mariocaraujo replied to mariocaraujo's topic in Protection for Business
The same client with "unprocessed objects" is displaying that status after some virus was found on scan. I tried the same thing(update policies, force sincronization) but no good this time. What agent you mean? Uncheck "unprocessed objects" on report and storages ? -
Questions about Administration Kit
mariocaraujo replied to mariocaraujo's topic in Protection for Business
Few minutes after posting this both clients become green on AdmKit(they had that status since yesterday). I have clicked on "update the list of policies" and forced syncronization. I guess that must have solved the issue. Thanks anyway. -
Hi, we just started using Kaspersky here, and I have some questions: - I have a client that´s listing on the AdmKit as "there are unprocessed objects". I already checked on the client and it doesnt show anything, on repositories -> unprocessed files theres nothing too. How to clean/reset that info on that particular client? - on repositories -> backup there are some files listing there that I removed manually on the client(not the same from above). After that I tried deleting the files on AdmKit, but it stays there with current action "deleting" showing. Anyway I can clean that list? Thanks in advance.