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About ebanutik

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  1. My guess is that you setup a rule in Kaspersky Anti-Spam Outlook plugin (add-in) that all SPAM-marked emails should be moved to some Outlook folder, that no longer exists. So I would simply try opening Outlook/Windows mail > Options > Add-ins > Kaspersky Anti-Spam, then open its settings and see what action is set to be taken for SPAM emails.
  2. Hello, Did you or any other office employees tried to add common websites to hosts in order to block access to them, i.e. Facebook etc?
  3. Hi, Your license is fine. If there was a license issue it would've been displayed in the red frame below your key (the one you attached a screenshot of). Did the issue occur before or after you installed WinPcap? Simple things to try would be to re-activate Kaspersky if you still remember your activation code (20-chars, XXXXX-XXXXX-XXXXX-XXXXX). If you do, go back to that license window with the key, press the small X next to it to remove it, then enter your activation code again. Another more drastic approach would be to remove Kaspersky with this utility - support.kaspersky.com/1464 and reinstall it again.
  4. Hi Folks, Usually new versions are official released in July/August, so 2018 is about 6-7 months off. However, technical support will be able to provide a version of 2018 compatible with commercial licenses in about 5-6 weeks, possibly sooner.
  5. Hi, Are you using KIS 2016 or 2017? You can check in by clicking the support icon at the bottom-left of the Kaspersky screen, application version will either be listed as 17.0.xxxx or 16.0.xxxx
  6. Try making a copy of one file from the vault, right-clicking it - Properties - Security - Edit - Select your current Windows account with administrative permissions - check access boxes under "Allow". Also try right-clicking it - Properties - Security - Advanced - Owner - check if your current Windows account is the owner, if it's not - click Edit - Other users or Groups - enter your current Windows account name in the search field - Check Names - select it - OK.
  7. 1-Device 1-Year license for KIS/KTS Multi-Device can only be used on a single device at any given moment. The Multi-device part allows for flexibility when selecting or switching said device, for example if you need to use KIS for 6 months on a Windows PC, and then for the remaining 6 months switch to Mac, or Android. For simultaneous (at the same time) use on 3 devices (same type or different, i.e. it could be 3 Windows PCs, or 1 Mac + 1 Windows + 1 Android), a 3-Device 1-Year license is needed.
  8. Should be reasonably east to resolve. 1. Download this tool: http://media.kaspersky.com/utilities/Consu...es/kavremvr.zip 2. Extract it from the archive. 3. Run it. In the list of applications scroll down and select KAV/KIS/KTS 2015 MR2. You will see other entries for 2015, such as the regular 2015, 2015 MR1, but you need specifically 2015 MR2. 4. Select 2015 MR2 and perform removal. 5. Restart Windows. 6. Go to C:\Windows\Drivers\System32\drivers\ and make sure that cm_km_w.sys does NOT exist in the folder. 7. Try to install KAV 17 again.
  9. Your CPU is probably simply overheating. Pentium D CPUs were running hot since they were released, i had one back in the day. So just open your computer case, clean all the dust, make sure your cpu fan and case-out fan are working, make sure the thermal paste between the CPU and its fan did not turn to dust.
  10. Hi everyone, Could you check whether the issue persists if Web-Antivirus is disabled in Kaspersky settings. To do so click on the Gear icon in the bottom left-hand corner of the main window of Kaspersky, that will get you into Settings. Then on the 'Protection' tab locate Web Anti-virus and move its slider to the right.
  11. Sadly there is no way to adjust these 60-second session, their duration or action taken at the end of the 60-second countdown.
  12. Sounds like an old issue with outdated network drivers for Atheros network card (usually drivers from 2008/2009). Should be simple enough to resolve. Lookup your network card in Device Manager, then go to https://www.atheros-drivers.com/ and grab the latest drivers for it, preferably closer to 2015/2016, but even 2011/2012 should do.
  13. Hi, In C:\ProgramData\Kaspersky Lab\AVP17.0.0\Data\patchmanagement\download_storage\<folder with random letters and numerals>
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