Jump to content

dwawdry

Members
  • Content Count

    10
  • Joined

  • Last visited

About dwawdry

  • Rank
    Candidate
  1. KIS build no. is 10.0.0.614(g) After further searching through Settings, I have found the Network Application Rules. Under SEIKO EPSON, Epson Status Monitor is set to Allow, but I can find no reference to eEBSvc.exe; on the other hand I can't find that file on my system!
  2. My printer is Epson Stylus SX425W, I'm using Windows 10 64-bit, and KIS 2016. I am unable to see the Ink Status Monitor, the icons are all greyed out. This information is important when judging when to buy new cartridges. Epson Support says:"You will need to 'allow' or 'unblock' eEBSvc.exe and Epson Status Monitor in your computer's firewall software.", but only gives instructions for doing this for the Windows Firewall, and refers me to Kaspersky. Kaspersky Help tells me what to do, but not where to find the place in Settings that allows me to do it. Please tell me how to do this.
  3. I have the same problem, my printer is Epson Stylus SX425W, I'm using Windows 10 64-bit, and KIS 2016. I've tried the above but no difference. Epson Support says:"You will need to 'allow' or 'unblock' eEBSvc.exe and Epson Status Monitor in your computer's firewall software." I have searhed the built in Help, it teslls you what to do, but not where to find the place in Settings that allows you to do it. Please advise me on how to go about this.
  4. I have the same problem, OK on Android and Edge. Kaspersky Help says to uncheck the button setting "Block connections over SSL 2.0 protocol" but I can't find the relevant setting.
  5. Over the past weeks I have received several emails every day that are clearly phishing attempts as most of them purport to come from organisations I don't even have an account with. The common characteristic is that they have an attached zip file which of course I don't open, as I assume they may contain a virus. Is KIS 2013 able to detect viruses in zip files? Is there any way these can be stopped before they reach my inbox, as they are so prolific?
  6. An automatic deletion of temporary files failed (got stuck in a loop) so I tried to clear the \Windows\Temp folder manually. After a Windows restart I was able to delete everything except 2 files called kls****.tmp which were created on 15/12/11. When I try to delete them I get the message "Files in use by Kaspersky Internet Security". This seems to go against the principle of temporary files. How can I delete them?
  7. An automatic deletion of temporary files failed (got stuck in a loop) so I tried to clear the \Windows\Temp folder manually. After a Windows restart I was able to delete everything except 2 files called kls****.tmp which were created on 15/12/11. When I try to delete them I get the message "Files in use by Kaspersky Internet Security". This seems to go against the principle of temporary files. How can I delete them?
  8. An automatic deletion of temporary files failed (got stuck in a loop) so I tried to clear the \Windows\Temp folder manually. After a Windows restart I was able to delete everything except 2 files called kls****.tmp which were created on 15/12/11. When I try to delete them I get the message "Files in use by Kaspersky Internet Security". This seems to go against the principle of temporary files. How can I delete them?
  9. My latest Full Scan has detected this virus in three backup files on an external drive. All the backups were over a month old and I have now deleted the two oldest. KIS's recommended action is "Ignore" but it still keeps nagging me about a detected threat. I have two questions: 1) Why has this suddenly been detected when it was never previously picked up either in the backup files or the originals (the affected files seem to be backups of Firefox settings)? 2) If the recommended action is to ignore it, why does KIS keep telling me to do something about it?
×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.