Does anyway know how to exclude the path below from real-time scans? I have tried the path as it shows when detected and all .vsp files per Kaspersky support but files still get detected. Our mail server security software puts the eicar test file in the path to make sure that no virus engines are effecting the processing of mail since it has it own detection methods.
\ Device\ VSPSnapshot0\ Program Files\ Marshal\ MailMarshal Exchange\ MMEExp\ avcheck\ eicar.com
\ Device\ VSPSnapshot0\ Program Files\ Marshal\ MailMarshal\ Unpacking\ avcheck\ eicar.com