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About denis1501

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  1. Hi, I have an issue with the new Sky Go desktop app, I see only a black screen until I disable my Kaspersky Security cloud. Then the app works perfectly. It doesn't seem to be blocked by the firewall, green ticks everywhere I can see, so I guess that means it's a trusted application. Can any of you shed any light on this for me please? Lenovo Windows 10 laptop. regards, D.
  2. Hi Richbuff, I added that site to exclusions within Private Browsing and it worked. Fantastic, thanks again.
  3. Richbuff's first suggestion has solved the issue. Thanks Richbuff. But what do I now lose by having this protection switched off?
  4. here's the GSI lads : My GSI Will try richbuff's suggestions now and get back. Thanks.
  5. Hi all, Using latest version of KTS, on some websites I log in with Facebook instead of username/password combo. I now have to pause protection for this to work otherwise I get this message : { "error": { "message": "Missing redirect_uri parameter.", "type": "OAuthException", "code": 191, "fbtrace_id": "FDsoOqAwnsk" } } As I say, pause protection and click the 'log in with facebook' link and it works just fine. Anyone any ideas? thanks!
  6. Could somebody please check my getsysteminfo link to see if there are any issues? Had some major problems removing Webroot SecureAnywhere and when I tried to install Kaspersky the installation program flagged incompatible software, tried to automatically delete it, failed and went into an endless loop of reboot to remove. Thanks. My System Info
  7. The exact same thing has just happened to me, 266 days left and it's telling me my licence has expired.
  8. Go to anti-spy, disable pop up blocker and anti-banner and see if it works. This works for me anyway. regards D.
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