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wgcuser

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  1. @ashumer Maybe add SM site URLs to a “document” (excel/word/notepad/browser Favorites). Then copy and paste from “document” into new verion of KIS. ?
  2. My version of Kaspersky Internet Security is 21.2.16.590(C) on a 64 bit Win 10 Home also on Win 10 Pro PC’s. I live in the U.K. and I’m concerned that I'm not using the correct National Version! If it is not corrected - does it really matter? (Or is it just keeping the lawyers happy?) Does mismatch of Version to Country create update problems? What is the correct UK version and where can I download it (link please) ? Do the national versions state which counties they are suitable for before installation?
  3. @Wesly.Zhang I guess 2021 mr3 is KIS 21.2.16.590 (C) that has recently appeared on this PC? - it has made no change to the Certificate problem. You other suggestions have and did work! @Wesly.Zhang @Flood and Flood's wife @rufford155 Using the SSL checking website mentioned by rfford155 in his posts about Certificates, it would appear that autodiscover.rocketmail.com does not check out. The only use of Rocketmail with MS 365 Apps is either from the login to MS Account, or the invitation to download and install MS 365. I decided to change the Primary Login to MS Account to “another email” address. The next use of MS 365 indicated there was a login error changing it to the “another email” solved that error AND the autodiscover.rocketmail.com error. 😊 Subsequent running another MS 365 App; so far, causes no errors! Thanks to all for your help.
  4. @Wesly.Zhang Hello, Fortunately made a record of the KIS Config effective before my Cert Error messages. I rolled back KIS settings to that time and set Excel.exe as trusted application and created rule in application control. Leaving Word.exe unchanged and rebooted PC. Result - Excel=NO Cert Error! Word=Cert Error. Also noted, as you said, the change to the rule in Settings > Threats and Exclusions > Specify trusted Applications. - Excel listed. I have now also applied your suggestions to Word. Thanks for your help
  5. @Wesly.Zhang Sorry for the delay in getting back to you. Are you suggesting that I undo the following KIS configuration: Settings > Network Settings > Manage Exclusions > Add Domain: autodiscover.rocketmail.com and substitute the following : Tools > Manage Applications > Application Control > Manage Applications > (choose) Microsoft > (choose) Excel > right Click choose Details and Rules > (tab) Exclusions > (tick) Do Not Scan Encrypted Traffic > (edit) Only for Specified Ports enter 80, 443 ?? I see that both Word.exe and Excel.exe are already present in the Tools Trusted List of Apps! Regards.
  6. @Wesly.Zhang I think the web site certification relates to Rocketmail.com which is the domain of one of my email mail boxes for example myname@rocketmail.com . This address was used was used as login name when I created my Microsoft Account, also used by a family member who has invited me to join Microsoft 365 - which as I'm sure you know, allows me to download and use Microsoft Office 365. I have seen the Cert Error when I run Excel and Word. I've not tried the other apps and Outlook is not configured. 4 Images attached - hope they help
  7. Further to this, I have used:- Settings > Network Settings> scroll down to Manage Exclusions> Add autodiscover.rocketmail.com > Make Active > Save > Confirm Change Re-Boot So far so good.
  8. @rufford155 As you may have noticed from my recent post on this forum, I too have been suffering from Certificate problems. I’ve also noted that pressing a “wrong” button on the error message tends to inhibit further flagging. I’ve taken to making a KIS Configuration backup - thus if the error vanishes it can be repeated by restoring the KIS config using the backup. Hope this helps with a vexing problem. Fortunately mine, at present, seems to occur with only one site.
  9. @Flood and Flood's wife @Wesly.Zhang Thanks for your posts. On reflection, perhaps what I encountered was MS 365 trying to be helpful having assumed that my Microsoft Account Login was a regular email address frequently used and tried to setup MS 365 Outlook to access it? Only to encounter a problem. - see Wesly’s post. Who knows ??? 😄
  10. @Flood and Flood's wife@Berny@Wesly.Zhang @Berny @Wesly.Zhang @Flood and Flood's wife Thank you for your comments. Mr & Mrs Flood, - “Sorry no images” = I failed to make a screen grab of the error message! However, Berny’s post does show a screen grab which I believe is very similar to the one that I observed. Berny, thanks for the screen grab and the link to various fixes and KIS settings to enhance protection. I have now altered the config of KIS and hope these will keep the problem suppressed! Not that KIS was doing a bad job when the site first tried to appear. Wesly Zhang, the only active FireFox Add-on is the Extension ‘Kaspersky Protection” v 1.3.8.0 Dec 2020 - which I believe is required for KIS protection. Below is Report showing the Web Anti-Virus Report for Best-Winnerspace :- Yesterday, 22/02/2021 22:50:54 Download denied Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox 20020 MEDION-LAPTOP-G\Mike Active user Blocked Blocked https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-202102230150449de7d5200 Probability of unauthorized software download High https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-202102230150449de7d5200 ?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-202102230150449de7d5200 https://best-winnerspace1.life Web page Cloud Protection Yesterday, 22/02/2021 22:50:54 Download denied Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox 20020 MEDION-LAPTOP-G\Mike Active user Blocked Blocked https://best-winnerspace1.life/favicon.ico Probability of unauthorized software download High https://best-winnerspace1.life/favicon.ico favicon.ico https://best-winnerspace1.life Web page Cloud Protection Yesterday, 22/02/2021 22:55:33 Download denied Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox 20020 MEDION-LAPTOP-G\Mike Active user Blocked Blocked https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223015523b67eb1f15 Probability of unauthorized software download High https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223015523b67eb1f15 ?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223015523b67eb1f15 https://best-winnerspace1.life Web page Cloud Protection Yesterday, 22/02/2021 23:32:39 Download denied Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox 12444 MEDION-LAPTOP-G\Mike Active user Blocked Blocked https://best-winnerspace1.life/ Probability of unauthorized software download High https://best-winnerspace1.life https://best-winnerspace1.life Web page Cloud Protection Yesterday, 22/02/2021 23:32:39 Download denied Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox 12444 MEDION-LAPTOP-G\Mike Active user Blocked Blocked https://best-winnerspace1.life/favicon.ico Probability of unauthorized software download High https://best-winnerspace1.life/favicon.ico favicon.ico https://best-winnerspace1.life Web page Cloud Protection Today, 23/02/2021 14:57:12 Download denied Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox 15156 MEDION-LAPTOP-G\Mike Active user Blocked Blocked https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223175703fd53e417e Probability of unauthorized software download High https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223175703fd53e417e ?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223175703fd53e417e https://best-winnerspace1.life Web page Cloud Protection Today, 23/02/2021 14:57:12 Download denied Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox 15156 MEDION-LAPTOP-G\Mike Active user Blocked Blocked https://best-winnerspace1.life/favicon.ico Probability of unauthorized software download High https://best-winnerspace1.life/favicon.ico favicon.ico https://best-winnerspace1.life Web page Cloud Protection
  11. Sorry no screen image. The Kaspersky error message appeared while I was looking at the opening screen to MS 365 Excel. I have not made MS 365 Outlook the client for any email service. At present Rocketmail is accessed either by Windows 10 Mail (that’s the client that come fee with Win 10 or Webmail. BR
  12. Q1. The MS 365 was from MS via my MS Account. Q2. Sorry no images. Q3. Yes. Q4. I’ll PM the report to you. BR
  13. I have just installed Microsoft 365 (Office) with windows 10 Home 64 bit and then accessed the internet. Kaspersky Internet Security v21.2.16.590(b) - Web Anti-Virus has reported:- Event : Download denied User : MEDION-LAPTOP-G\Me User type : Active user Application name : firefox.exe Application path : C:\Program Files\Mozilla Firefox Component : Web Anti-Virus Result description : Blocked Type : Probability of unauthorized software download Name : https://best-winnerspace1.life/?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223015523b67eb1f15 Threat level : High Object type : Web page Object name : ?u=utt8wwl&o=67zmqf5&t=en_mac.txt&cid=41-297-20210223015523b67eb1f15 Object path : https://best-winnerspace1.life I never searched for best-winnerspace1.life and did not attempt any download. KIS has reported a further two further instances of attempted downloads. I'm now concerned that MS 365 contains some malicious code.
  14. For the last 25 years I've used Rocketmail (now part of Yahoo) via webmail and Windows 10 Mail without a problem. Today, I've installed Microsoft 365 as a member of a family group. While looking at Excel (NOT Outlook) a window appeared and KIS 21.2.16.590(b) Web Anti-Virus reports:- Event : SSL connection with invalid certificate detected User type : Not defined Application name : EXCEL.EXE Application path : C:\Program Files\Microsoft Office\root\Office16 Component : Web Anti-Virus Result description : Blocked Object name : autodiscover.rocketmail.com Reason : Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded. Advice welcome!
  15. Yes, only the Browser was Modified in fact I used the KIS Settings>Manage Settings>Restore, to undo inadvertent changes. I should have Backed settings up to a file before I started (or used paper and pencil!! 😉 ) slap on wrist. I’m also delighted.
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