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rudger79

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About rudger79

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    Forum is my faith

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  1. If upgrading to version 2019 doesn't help, please contact official tech support.
  2. Upgrading to version 2019 might solve this issue. Also something to try, and it is a stab in the dark, in KIS settings, try changing your network status to trusted or local.
  3. Welcome. That is what happened. It was detected on a web page and blocked. Kaspersky can't disinfect web pages. You should be good to go.
  4. Those synaptic files should be ok if from official channels. Things you can do: 1. Make sure the synaptics software is from official channels and up to date with current version and drivers 2. Upgrade your Kaspersky to version 2019, see if that helps. 3. Contact support technical support. https://my.kaspersky.com/
  5. Welcome. Please hover over the K tray icon and let us know the version and product you are using.
  6. I sent you a private message....did you get it? If you can see your message on this forum, it is not private.
  7. Welcome. You could try upgrading to version 2018, it is free with your license. Or, you could just turn off that feature, which I believe is the software cleaner in the protection settings.
  8. ....or this it is due to parental control limits and you should either: 1. Contact administrator, or 2. Contact tech support: https://support.kaspersky.com
  9. Welcome. 20 digit Activation code is what you need. It can be found in an email if renewal or online subscription type, or on the box or sleeve if purchased boxed version. It can also be located at your MyKaspersky account if you registered your product: https://my.kaspersky.com/ You can grab a download copy here: https://usa.kaspersky.com/downloads/thank-you/total-security
  10. Welcome, You can use the same download as your Dell and use the same activation code as well. If the disc has the installer, you can use that as well. I would recommend the download link due to more updated installation files. You can download from here: https://support.kaspersky.com/kis2018
  11. I addition to Whizard reply, there is a recent thread concerning TOR browser. Please see the points that harlan brought up:
  12. I think your best bet is to contact official support as we on the forum are very limited to the degree of assistance with activation issues. https://my.kaspersky.com/
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