Jump to content

Guihan

Members
  • Content Count

    49
  • Joined

  • Last visited

About Guihan

  • Rank
    Candidate
  1. Bliss at last! The nice people at Kaspersky Support guided me through the necessary steps to work around this bit of MS mischief. In essence, the trick is to go through Application Control, Rules, then select each MS app. Rt-click, Exclusions, and select Do not scan encrypted traffic. Repeat for each MS Office app. This won't stop MS having their way with the data they are after, but at least you won't know when they are doing it!. If that is not to your liking, I guess you just have to keep blocking transmission each time the nuisance graphic pops up.
  2. Didn't work for long, so I tried your second suggestion. Sadly, that also failed, and I was again presented with that really annoying error graphic (which I am attaching). Come on, Kaspersky - how is a less-than-expert KIS 2019 user supposed to put an end to this recurrent intrusion into our lives? Some plain, simple steps (that will work) would be deeply appreciated.
  3. I spoke too soon - the pest came back. I will try that second suggestion...
  4. My KIS multi-device app. on my Samsung S3 started producing red screens (with a cross) at the end of an update. I gave up and decided to reinstall KIS. After removing the original, the re-install stalled, giving me the message “Data connectivity problem – a secure connection could not be established”. I am using wi-fi to my router, and my android tablet also has KIS and is connecting successfully via the same router. The phone is otherwise OK, but I think it is now having trouble accessing secure sites, and I have heard that removing android KIS can cause this. Any suggestions would be appreciated.
  5. My KIS multi-device app. on my Samsung S3 started producing red screens (with a cross) at the end of an update. I gave up and decided to reinstall KIS. After removing the original, the re-install stalled, giving me the message “Data connectivity problem – a secure connection could not be established”. I am using wi-fi to my router, and my android tablet also has KIS and is connecting successfully via the same router. The phone is otherwise OK, but I think it is now having trouble accessing secure sites, and I have heard that removing android KIS can cause this. Any suggestions would be appreciated.
  6. One of your "Important" notices advised me that the latest version of KIS is 2015. Another "Important" notice advised me to uninstall my existing version. Accordingly, I uninstalled Ver 2014, and went back to your "Important" notice for the Ver 2015 download link. Imagine my frustration when I discovered that the latest version available through that link was Ver 2014 (the version I had just uninstalled. It took nearly an hour to re-install Ver 2014 and to re-build my Safe Money entries. Is Australia being singled out for special treatment again, or did I miss a bit of small print somewhere?
  7. Guihan

    KES10 blocks printers

    Yes, I got through to Support eventually, and they told me how to fix my problem. I don't remember exactly what was wrong, but I know I had to set up things as follows: Under Settings - Firewall - Networks, ensure that Internet is set up as "Public Network", but Home should read "Trusted Network" and all Local Area Network connections should be "Local Network". Hope that helps.
  8. It still was not working last night, but it worked for me this morning. My support request has now gone through, thank you.
  9. I did some further checking and discovered that Kaspersky Support appear to be blocking any further support requests concerning KIS 2013. I noticed that, if I entered my current version as KIS 2014, the drop-down menu magically appears! This does not seem fair to Australian users for whom (as I understand it) Version 2014 is still not the official latest version. :angry:
  10. I tried Google Chrome, and also Mozilla Firefox. That drop-down menu will not work for me for some reason.
  11. I attempted to do what you suggested, but there is a problem. On the Support Page, there is a heading "Request Type" and a drop-down menu. This menu is not working, and a support request cannot be sent unless an item from that menu is selected. This is what I tried to send to them: Printing across my Homegroup LAN is being disrupted by KIS 2013. I have two USB printers connected to my main W7-32 computer and I need to access these network printers from other PCs on the LAN. I was able to do so until recently. Printing from the main computer is fine but when I try to print from another PC on the LAN, the print job does not go through. At the same time, I get a KIS error message on the main computer as follows: “Blocked: Intrusion.win.DCOM.exploit, Object: TCP from (the remote PC) to local port 135.” I have found a work-around, but I am not happy with it. I discovered that my LAN printing works if I disable the Network Attack Blocker. All computers on my LAN have KIS 2013, so I cannot understand why KIS will not let me print from my own Homegroup. I suppose the answer is staring me in the face, but I have not been able to figure out what to do. A bit of help would be appreciated. Here are some further details: • All copies of Windows 7 are fully up to date. • The problem exists whether the other network computers are connected to the Workgroup LAN by wire (Cat 6) or wireless. • Remote printing works when either of these is disabled: o “Enable Network Attack Blocker” or o “Add attacking computer to blocking list for _ _ min” • Leaving these two items enabled and simply reducing the listing time does NOT permit printing, even after the delay period. • The KIS error message always appears on the main computer as soon as I attempt to print from a remote computer. I am accruing many of these reports in the log. • I have tried swapping from my D-Link DSL-2870B modem/router to my older Dynalink modem/router, but with the same results. • I originally reported this problem on the Kaspersky Lab Forum. Today I received advice from “Richbuff” that “It sounds like a false positive” and that I should report the matter to you.
  12. Printing across my Homegroup LAN is being disrupted by KIS 2013. I have two USB printers connected to my main W7-32 computer and I need to access these network printers from other PCs on the LAN. I was able to do so until recently. Printing from the main computer is fine but when I try to print from another PC on the LAN, the print job does not go through. At the same time, I get a KIS error message on the main computer as follows: “Blocked: Intrusion.win.DCOM.exploit, Object: TCP from (the remote PC) to local port 135.” I have found a work-around, but I am not happy with it. I discovered that my LAN printing works if I disable the Network Attack Blocker. All computers on my LAN have KIS 2013, so I cannot understand why KIS will not let me print from my own Homegroup. I suppose the answer is staring me in the face, but I have not been able to figure out what to do. A bit of help would be appreciated.
  13. Thanks for that. I finally tracked the devil down to the Coupon Companion Plugun (which I did not voluntarily install). I had to uninstall it in Control Panel to get rid of it. I hope never to see it again!
×

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.