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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting   09/20/2017

      По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.  || Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published.

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  1. Past hour
  2. I hope this is the desired information: 17.0.0.611(g)
  3. Also die Lizenz ist gültig und wie das Update durchzuführen ist steht wohl in den angepinnten Beiträgen. Da Logitech21 den Fehler auch nicht kriegt...... vielleicht kann Kaspersky in der "alten" Version damit nicht gut. Tobi
  4. Необходимы трассировки KSC в момент попытки логина. Спасибо!
  5. Welcome. Please pass your mouse cursor over the red K tray icon and tell us the full, complete name and version number of your Kaspersky product.
  6. What to do with MBAM PUP detections

    Please delete this second post: done in error.
  7. Boa tarde, Fiz a compra de 3 licenças para minha empresa, gerei o boleto e fiz o pagamento. Porém até hoje não recebi a nota fiscal, pois a licença foi comprado para minha empresa, através do CNPJ e Razão Socia, existe algum meio de conseguir essa Nota Fiscal ou a própria não emite? Pois estou pendente com a contabilidade. Att; Jonatas Araújo
  8. Traces enabled - again. Got a message in "Notifications" just now "Kaspersky cannot update databases automatically". Tried to grab it but not possible.
  9. Boa tarde, Fiz a compra de 3 licenças para minha empresa, gerei o boleto e fiz o pagamento. Porém até hoje não recebi a nota fiscal, pois a licença foi comprado para minha empresa, através do CNPJ e Razão Socia, existe algum meio de conseguir essa Nota Fiscal ou a própria não emite? Pois estou pendente com a contabilidade. Att; Jonatas Araújo
  10. Boa tarde, Fiz a compra de 3 licenças para minha empresa, gerei o boleto e fiz o pagamento. Porém até hoje não recebi a nota fiscal, pois a licença foi comprado para minha empresa, através do CNPJ e Razão Socia, existe algum meio de conseguir essa Nota Fiscal ou a própria não emite? Pois estou pendente com a contabilidade. Att; Jonatas Araújo
  11. Boa tarde, Fiz a compra de 3 licenças para minha empresa, gerei o boleto e fiz o pagamento. Porém até hoje não recebi a nota fiscal, pois a licença foi comprado para minha empresa, através do CNPJ e Razão Socia, existe algum meio de conseguir essa Nota Fiscal ou a própria não emite? Pois estou pendente com a contabilidade. Att; Jonatas Araújo
  12. Boa tarde, Fiz a compra de 3 licenças para minha empresa, gerei o boleto e fiz o pagamento. Porém até hoje não recebi a nota fiscal, pois a licença foi comprado para minha empresa, através do CNPJ e Razão Socia, existe algum meio de conseguir essa Nota Fiscal ou a própria não emite? Pois estou pendente com a contabilidade. Att; Jonatas Araújo
  13. Software Installer Installed Malware

    Hi Indio, Thanks for the quick reply. But I get the impression that you havent really understood my post. I dont have a problem with fixing the malware infection. I have already done that, run a KIS scan, disinfected the affected files and then uninstalled ccleaner and will keep it uninstalled for a while. All scans now clear. I have a 64 bit system so no payload anyway. Problem solved. NO MY REAL POINT IS THAT KSU INSTALLED THIS MALWARE AND IF ONLY IT HAD DONE A VIRUS SCAN IT WOULD NOT HAVE DONE SO. This seems like a big problem with the KSU functionality which needs to be fixed. Certainly I will not be using KSU again until it IS fixed, I will take the update notifications and manually download the update package, use KSN to check it, then virus check it and only then do the install. This is what KSU should do - in my opinion. Regards Kis_Rjp_Bob
  14. KL application updates have been revoked??

    dachman1, I appreciate you taking the time to elaborate in detail on your experience with this issue. Since I had never encountered this message before (or a Recalled patch), and due to the discrepancy in the language used between the notification and patch it referenced ("Revoked" versus "Recalled"), through searching I found only this post and the associated KB article, so was looking for more information to confirm my suspicions. Declining the patch seemed like the logical solution for addressing the notification, and did eliminate the message in this case. Thank you again.
  15. Boa tarde, Fiz a compra de 3 licenças para minha empresa, gerei o boleto e fiz o pagamento. Porém até hoje não recebi a nota fiscal, pois a licença foi comprado para minha empresa, através do CNPJ e Razão Socia, existe algum meio de conseguir essa Nota Fiscal ou a própria não emite? Pois estou pendente com a contabilidade. Att; Jonatas Araújo
  16. KIS 18.0.0.405 c Weder mit Edge/IE/chrome auch nicht im Sicheren Zahlungsverkehr kriege ich deine Meldung.
  17. Seit heute besteht das Problem und bis gestern hat die Bank diese Fusion/Erneuerung was auch immer gehabt. DKB, Amazon, Ebay funktioneren alle ohne Probleme Daher meine Vermutung, dass das Problem seitens der Bank liegt irgendwie. Aber die meinten ja, es liegt an Kaspersky. Wie das halt so ist mit "nein wir sind nicht Schuld" Hab Kaspersky selbst nicht geupdatet, also die Datenbanken schon, aber das Programm nicht. Geht das automatisch? Habe Version 17.0.0.611(g). Bleibt beim Update die Lizenz weiterhin gültig?
  18. Boa tarde, Fiz a compra de 3 licenças para minha empresa, gerei o boleto e fiz o pagamento. Porém até hoje não recebi a nota fiscal, pois a licença foi comprado para minha empresa, através do CNPJ e Razão Socia, existe algum meio de conseguir essa Nota Fiscal ou a própria não emite? Pois estou pendente com a contabilidade. Att; Jonatas Araújo
  19. Hi Two questions. 1. Any suggestions what to do with the PUP detection's shown in screenshot 1 please? A full scan using KTS18c with 'Threats and exclusions > detect other software that can be used...' selected, revealed nothing. Thanks 2. Clicking the 'Support forum' link shown in screenshot 2 used to take me directly to the KTS forum but now it just goes to the page shown in screenshot 3. Any idea how to get it back to the KTS forum please? Thanks
  20. Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI. If GSI can not happen, omit it and inform Tech Support of that.
  21. [2019] GUI/Help

    КТС 648 Насчет ТАВ-навигации, при нажатии на ТАВ фокус переходит с элемента на элемент в правильном порядке, чего не скажешь о перемещении фокуса с помощью кнопок со стрелками. См. примеры с описаниями на скриншотах. В частности, когда фокус помещен на «Other products», если нажать на «←», то ожидаешь, что фокус переместится на иконку суппорта, а он прыгает на «Backup and Restore». KTS 648 Vulnerability Scan так и просится быть перемещенным в в раздел Scan. Он тут выглядит каким-то лишним и помещенным сюда не от лучшей жизни. У него даже иконка маленькая и он как-то выбивается из общего списка. Если же оставлять его тут, то оформить как и все остальные элементы списка. Сейчас и ТАБ-навигация у него кривая, сначала фокус на блоке и только потом уже на самой ссылке. П.С. Лично я вот уже 10 лет всегда спотыкаюсь о расположении этого модуля, открываю Скан, а его там нет.
  22. Что это? Не поддерживается платформа. Win 7 x32
  23. Hmm, Du hast KIS 2017 - letzter Patch Stand? - wie wäre es mit Update auf KIS 2018? Du schreibst dass es wohl seit heute oder diesen WE kommt. Andere Seiten wie z.B eBay oder so laufen nach wie vor? Warte ew. bis morgen oder vielleicht schaut sonst jemand hier aus anderen Teilen der Republik und kann auch verifizieren ob sich die Seite mit den Links aufrufen lässt. - Was Du noch ew. probieren kannst, wobei da sehe ich nicht unbedingt eine Chance auf Erfolg - ziehe doch den Stromkabel vom Router ab und warte da so 5 Minuten. Damit hast Du erst mal neue Verbindung zum Provider
  24. KES 10 keep crashing and create enc1 files

    Kaspersky doesn't crash when I try to add it into appverifier, it's appverifier that crashes. Kaspersky crashes randomly even when I'm on google chrome or I'm reading my email on Outlook so I can't tell you if it's related to something specific. However I noticed that when Kaspersky crashed, the 3CX app reboot itself
  25. [2019] Crashes/Dumps/BSOD

    ПК из подписи Ещё несколько падений по не известным причинам: ftp://7Glasses@data8.kaspersky-labs.com/KTS2019/KTS2019_070.zip ftp://7Glasses@data8.kaspersky-labs.com/KTS2019/KTS2019_071.zip ftp://7Glasses@data8.kaspersky-labs.com/KTS2019/KTS2019_067.zip
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