Kaspersky Security Cloud

Hi Today, I saw two pending issues for me to resolve on my Kaspersky Security Cloud Anti-virus. Trojan.Script.Generic was detected in the Profile (AppData\Local\Mozilla\Firefox\Profiles\z6klobqk.default-1578493695352\cache2\entries\CE7D3D660289BD98546FCE59E36ACD6A4277FE8E ) of my Firefox browser. So I clicked the button to resolve the issues. After that. I did a re-scan of my computer and found nothing. Here are some questions: How did the Trojan script got into the browser in the first place? How did it bypass the anti-virus? I only saw the issue when I was checking something else and saw the “exclamation mark” on the anti-virus icon. Why is there no pop-up screen …

Hi i run kaspersky cloud free edition under w7 64bit it detect and block pua (Potentially unwanted applications) even i have tried to disabled it how can i disable the detection of Potentially unwanted applications ? here some screenshot of my preferences but kaspersky blocks this file even i have disabled in the settings detect other software… like the screenshot why? thanks Component: File Anti-Virus Result description: Not processed Type: Legitimate software that can be used by intruders to damage your computer or personal data Name: not-a-virus:PSWTool.Win32.BulletsPass.a Precision: Exactly Threat level: Low

Does the signature have to correspond with the date I installed the program, or something else?

hi 1. how can I exlude a file mask or a file type like mp4 or pdf ? via settings → exlusion? 2. how can i know what files are scanned by avp ? i mean all the files scanned by kaspersky file antivirus (the real time scanner) thanks

Hi, I want to back up my files to Google Drive via Kaspersky, but default settings do not have Google Drive. Can I do this by completing the information in the picture above? If your answer is yes, can you share the necessary correct information? If your answer is no, can you tell me how I can do it? Thanks.

How can i make sure that my Kaspersky security cloud is available in my country and how to change it to 64 bit and install it as an administrator . Best Regards,,,

i changed my hardisk and now i reinstalled the kaspersky security cloud and entered the email i used to use for the subcription but i got a message say i cant use free subscription on this email so how can i get my free subscription back

OS: Windows 7 home SP1 64-bit build 760 Kaspersky Security Cloud v21.3.10.391 (b) Question: This is a question about Software Updater. I want to ensure one piece of software on my computer is never updated - but I still want Kaspersky to offer updates for all other programs on the computer. The help pages tell me how to remove items from the Exclusions list, but not how to add them. When I search on how to add programs, it says “In the Protection section, click the Show button in the line with the message about available application updates” (https://support.kaspersky.com/KSCloud/Win2.0/en-US/129908.htm). However, there is no “Show” button visible on the screen… s…

How can I I remove or delete “smartredirect.de” malware/spyware from my computer. Curious as to why Kaspersky could not detect or remove it in their scan of my computer?

How can I swith to Kaspersky Security Cloud FREE after the expiration of trial version? I do not want to reinstall the application, since I have my passwords there. Thank you

how can i tell if someone is doing an MITM or metasploit attack on my PC can kaspersky prevent this? is there a way to trace back who they are? ty

in reports private browsing reports are just my incognito tab browsing history how can i pause it or disable it from making a report BTW no i don’t wanna clear it after i wanna completley pause it

I installed kaspersky with my VPN on accidentally and now it’s french language. How can i change it to english?

How do I change the language in Kaspersky Security Cloud from English to Arabic?

Hi. I’m asking this question to both Kaspersky over email and here on the forum. There is an APT that has targeted a man-in-the-middle attack against me. Because of this, my phone calls and emails are constantly being intercepted by the APT. This is a serious problem, but my question for now is this: how do I make phone calls and receive emails safely and securely without them being intercepted by hackers?

Kaspersky is scanning my Computer with the Secound Plan Scan (Sorry for bad english btw), how do i disable this?

Hello! I’ve been trying to test some malware samples on a Virtual Machine using virtual box. However, Kaspersky keeps blocking it on the virtual machine even when I do not want it to? Is there any way I can disable Kaspersky just for the virtual machine and not for the host system?

I can’t find a copy of my activation code anywhere. I’ve searched my email, been through the user forum - I know my subscription is active and the scan function works.. I’m using Kaspersky Free for windows (I think) & definitely using Kaspersky Cloud based. My laptop - the only machine using my Kaspersky account- is running on Windows 10

How do I make Kaspersky Security Cloud detect viruses in a download before completing it in the browser?

I would like to submit a copy of a Kaspersky detection to find out if it’s a false positive or not. I don’t have the original file since Kaspersky deleted it. How do I do this? Thank you

I don’t really remember where I downloaded from, I think it was from the official Kaspersky site, actually, I’m 90% sure it was, but I’m a bit paranoid about it. Is it just by Digital Signatures and whether they’re valid? I use the free version.

Most google search tell me to turn off banner but its premium

Received email - auto renewal next month. I know that card on file expired end of 2020, so clicked on "update payment information." That takes me to store.kaspersky.com, requiring an Order Number and Password. Since I never received a password, I click "Forgot Password?" Receive box with message "Your password will be emailed to the email address that you supplied when you placed your order." I have been using the same email address for a couple decades...I check spam and other filters. Nothing ever comes. Tried/repeated this process over multiple days. That avenue is a dead end. So I log into my.kaspersky.com and go under account settings -> Bank card, it only g…

For instance I use Windows_Repair_Toolbox and Kaspersky thinks a bunch of stuff in it is a trojan or something.and I can’t stop it from removing them once Kaspersky starts running a scan on it.It completely BREAKS the main app. It’s an opensource software and I can’t see a way to submit the “suspect” files for whitelisting. Also, in the Quarantine folder there is NO option to exclude the files I want to restore in the interface. I’ve installed many AV programs and most have that option. Thanks! Great AV program otherwise!

How does the on-screen keyboard works?