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Kaspersky Security Cloud

Get help with Kaspersky Security Cloud for Windows, macOS, Android and iOS
  1. DaffyDuck

    I am new to the KSC. Just installed it on my computer today. My Updates are currently set to the "Automatic" mode. It's been almost 5 hours since my last update when I refreshed the database manually. When should I expect the "Automatic" update to next kick-in? Is there a predefined frequency for the Automatic Updates? If yes, what is it? Thank you.

    • 1 reply
    • 6.6k views
  2. Dk Om
    Started by Dk Om,

    Hello, I would like to detect the trojan trojan.multi.brosubsc.gen on my system using its hash. What is the MD5 of trojan.multi.brosubsc.gen ? Thank you in advance.

    • 0 replies
    • 2.3k views
  3. hsadry

    Hi What is the problem with vida? https://opentip.kaspersky.com/vida.im/ How the webmaster of vidacan correct it? Thanks

    • 2 replies
    • 1.2k views
  4. always_working

    I know this topic has been brought up before (and I’ve read those threads), but what’s the worst case scenario if MWB Premium has all real-time protection on while running KSC? Will they conflict at times and simply “fight over” certain types of protection, or is it possible that this combination will actually cause security vulnerabilities? I work online and MWB Premium has stopped me from visiting several websites (that I thought were secure), detected a few trojans, found some Adware and PUPs, etc. My concern is that if I turn off real-time protection, I might not be as safe since I’ve seen it stop so much. Is the answer just to keep the faith and turn off real-time pr…

    • 4 replies
    • 3.1k views
    always_working
  5. Guest

    I have recently downloaded Kaspersky security cloud and tested it with some small malware samples. It turned out great, but the 3 options confuses me. Whats the difference between resolve, quarantine, disinfect and restart?

    • 0 replies
    • 3.3k views
    Flood and Flood's wife
  6. rm -rf /*

    When I plug my ipad to pc the kaspersky start to scan the pc and it crash and I have no idea why it happen???

    • 8 replies
    • 1.5k views
  7. RG88

    When Kaspersky detects a problem such as a Trojan file it asks for a password. It does not accept the password set for my Kaspersky account. What is this password?

    • 5 replies
    • 1.3k views
  8. Barabba
    Started by Barabba,

    Yesterday I’ve installed free antivirus, I haven’t changed default settings, today in the notifications I adviced a Delphi .exe file I’ve compiled in past was considered a virus and deleted. I really hope to find it, if not I’ll hate you for the rest of my life. I’m not sure I’ve a copy of that file and for sue not the surces to recompile. **WHERE IS IT?** Thank you for help

    • 1 reply
    • 1.7k views
  9. Jac0
    Started by Jac0,

    hi, looking for my phone and no luck w Google's Find my device , nor ringing it from another phone, I deviced to try the feature of Kaspersky's Security Cloud to sound an alarm on my phone... I went to devices and get to read : "How do I turn on? Open the Kaspersky Internet Security for Android app on your device and turn on the Alarm feature." Pretty neat to have a feature designed to find your phone (so when you DO NOT have it with you) to be off by default , and only to be turned on via the phone itself ! No, there must be a way to do this remotely , and I found indication of such possibility here (https://sup…

    Flood and Flood's wife
  10. KimPhysiq
    Started by KimPhysiq,

    VPN drops out and requires manual re-activation. I’d prefer it was always on. Thank you.

    • 0 replies
    • 742 views
    bobbycooper
  11. bao123
    Started by bao123,

    I want to buy kaspersky unlimited subscription, but I don’t found it in the internet. Send me link if you can. Thank you

    • 12 replies
    • 2.8k views
    Flood and Flood's wife
  12. Sylver Cheetah 53
    Started by Sylver Cheetah 53,

    Hi! I can not find free version, anymore. Help me find it, please. I need a link. Thanks. regards, DANIEL (Romania)

    Flood and Flood's wife
  13. LSchnapf

    I live in NYC. when i try to access a NYC newspaper website, i get message it is currently not available to foreign visitors. Does this mean Kapersky is using a foreign server for me?\

    • 19 replies
    • 2k views
    Flood and Flood's wife
  14. Timy

    Is this normal? Should I be worried?

  15. Guest
    Started by Guest,

    Why can't I watch Kayo Sport when Kaspersky is on?

    • 0 replies
    • 1k views
    Flood and Flood's wife
  16. Guest #12315

    I recently gone back to school (in my country, the cornavirus cases are quite low). So, I logged into it’s internet (Password Protected WiFi). I think it does block certain websites while using their internet, however, when I go to www.deviantart.com Kaspersky blocked me with an explaination “ The security of your connection is reduced. Criminals can attempt to steal your data from the website. You are advised to leave this website. “. I have tried going there while using my home wifi and found that Kaspersky did not block the website. I will attach a screenshot of the warning. Is there a way to tell Kaspersky that I want to continue and ignore the warni…

    • 6 replies
    • 3.4k views
    Flood and Flood's wife
  17. Avraham Tsaban
    Started by Avraham Tsaban,

    LinkLink Each kaspersky download provides many regional editions: Global, Caribbean, Israel, SE Asia, Finland, EU, California, Brazil, UK. Previous threads (linked) gave me very little information about the differences (Actually, I know only that EU edition is signed on swiss territory instead of russia). What difference is there between other versions? Most important. As an israeli user, I want to know - why do you create a special edition for Israel, and why should I choose it? Thanks in advance, Avraham. Edit: whoops, I misspelled the title…

    • 1 reply
    • 2.5k views
    Avraham Tsaban
  18. BigHotStud

    I’m using Kaspersky Security Cloud Free and I’ve noticed that the program has 3 different digital signatures. 2 are from “Kaspersky Lab JSC” and both are “ok”, according to windows. But there’s also a third one just from “Kaspersky Lab”, which has something wrong with it’s root, or something. Is this normal?

    • 13 replies
    • 3.4k views
  19. geniusgene007
    Started by geniusgene007,

    Why is anti-banner component important?

    • 1 reply
    • 2k views
  20. nuker_101
    Started by nuker_101,

    why won't kaspersky cloud security - personal install?

    • 0 replies
    • 1.2k views
  21. whwhwh
    Started by whwhwh,

    I was using the update feature of the Kaspersky Cloud AV to update the software in my computer and found that inside the folder KasperskyLab/Temp/tempio, there exists several PSInject.ps1 scripts (https://github.com/EmpireProject/PSInject). May I know if this is intended and what is the use?

    • 12 replies
    • 2.5k views
  22. hutchjerry

    Why is there no Customer Service at Kaspersky? I keep getting expiration notices even thought I renewed on June 29, 2019

    • 0 replies
    • 1.8k views
  23. Snowwolfboi
    Started by Snowwolfboi,

    hi Forum why do my kaspersky update but still keep the 21-3-10-391© and not update to version 21.3.10.91(d) what shall i do

    • 1 reply
    • 948 views
    Anton Mefodys
  24. Wangjinyi

    I would like to ask whether Kaspersky Security Cloud will automatically switch to the free version after the trial of the home version. Thank you.

    • 0 replies
    • 896 views
    Flood and Flood's wife
  25. always_working

    Running Security Cloud on Windows 10 and wondering if it will identify / stop keyloggers *if* Secure Keyboard Input is disabled and the On-Screen Keyboard isn’t used? Have noticed a conflict with Bitwarden whereas the keyboard intermittently stops working...but don’t want to disable Secure Keyboard Input if that means my pc will be susceptible to keyloggers. Any thoughts appreciated!

    • 4 replies
    • 3.5k views

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