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Kaspersky Security Cloud

Get help with Kaspersky Security Cloud for Windows, macOS, Android and iOS
  1. TAMER20100

    https://nch.shmff.gov.eg/ is not working even I use Kaspersky VPN and use Egypt location

    • 0 replies
    • 2.2k views
  2. tzone7
    Started by tzone7,

    Hi, I downloaded free Kaspersky cloud. Started a full scan. Then noticed my system drive getting full. Here are the 2 files that were growing very big: It’s impossible to perform scan. Please assist me with issue. Thanks.

    • 1 reply
    • 1.3k views
  3. I have formatted my device aft
    Started by I have formatted my device aft,

    I have formatted my device after formatting. The activation code is not accepted

    • 1 reply
    • 5.9k views
  4. Thomas Steuer

    i have purchased and upgraded my license to family premium account but after 48 hours I didn’t receive account information. Please solve it. Thanks

    • 0 replies
    • 810 views
  5. AYMANE
    Started by AYMANE,

    HELLO, i have some problems to add my android device. anyone can help? Thank you

    • 0 replies
    • 1.5k views
    Flood and Flood's wife
  6. fadley

    less than 30 hours ago, I installed KS. Nightmare begin after restarting my PC. I can’t login to my PC because I can’t type with my keyboard. When I press A-Z, 1-0 it won’t work. Another tuts are work well. I do change my keyboard, but is same. Mine: Windows 10, Kaspersky security cloud 21.3.10.391

    • 1 reply
    • 1.2k views
  7. alancathb
    Started by alancathb,

    Ever since I installed Restoro I keep getting this notice on and off all the time. Scanning doesn't get rid of it. How can I get rid of this malware notice please?

  8. abcd1234

    I gave device for keyboard repair but they used for some other purpose , they tuned off security cloud & i found chrome logged out and all browser settings changed, is there some software to trace what they did with the device by kaspersky or some other vendor? Is it possible to detect if someone has replaced original device parts with duplicate old hardware parts of the device or installed spyware on the device? Most shops here deny to repair in front of customer.

    • 4 replies
    • 7k views
  9. Guest #7918

    I need to find suspected stalkerware installed on my android. nothing is finding it, or i should say nothing free is finding it. i know it’s there because of other things going on. so that is my question, i just have the free version, i think security cloud. if i purchase a paid version, will it be able to find it?

    • 13 replies
    • 4.3k views
    Flood and Flood's wife
  10. Igor Moura
    Started by Igor Moura,

    Link: https://www.virustotal.com/gui/file/786353ffe7d76d08b9d2f78d3f950f6fbd76c97a1e33f56075ff075d6e284ee4 This program that claims to be an autoclicker is not considered a virus by Kaspersky, but its behavior is quite suspicious, and I would like to warn you about being a possible virus not yet traceable. It is a file that needs to be installed (it is not necessary for an autoclicker to be an installable program). When installed, it forces you to run it as an administrator, in addition to forcing you to restart the PC to complete the changes, it changes access permissions, which run when restarting the pc, where it changes computer control settings by disabling Contr…

    • 0 replies
    • 1k views
  11. Guest
    Started by Guest,

    Hey Guys, I swore I would never, ever, come back to kaspersky because of the product problems that I was having years ago. Was a loyal customer for 8 years back then, then my mate tried out your product again, and since well we are both gamers with networks running, he suggested that I should try this product out. First thing that I noticed was the change of layout and design. The problem that I brought up years ago that was annoying and was being made out that it doesn’t happen so far has been resolved too. I am liking this…… Still trialing it out for a month though, I am hoping it wont mess with FH4 like eset does with trying to race against family. But tha…

    • 0 replies
    • 752 views
  12. Link

    Hi, i try kaspersky security cloud personel, when trial period is over, some guards are disabled and i use now kaspersky security cloud free, but everyday say buy licence, how can i stop this message?

    • 0 replies
    • 8.5k views
    Flood and Flood's wife
  13. LeavingAvast

    I'm setting up Kaspersky Security Cloud Free addition on my parents PC and would like to receive email notification on any suspicious activity that Kaspersky encounters. I can't find anything within notifications setting or other to do this. Does it not exist? If it does, can someone point me in the correct location?

    • 1 reply
    • 5.9k views
    Flood and Flood's wife
  14. Serhat

    I have been using Kaspersky Security Cloud for many years now without any trouble. What is happening right now is unbelievable, a secure website which I am 100% sure of, is not opening because stupid Kaspersky doesn't let me open it!!! WHY IS THIS APPLICATION MAKING A DECISION ON MY BEHALF? I need urgent support to fix this matter please!

    Flood and Flood's wife
  15. homer1959
    Started by homer1959,

    Hi, me again, I have Idle scan enable. I know that idle scan is there to use less ressources or to use the ressources for when the computer is not in use . I noticed that the my last idle scan lasted about 2hr 18mn to complete. Now , since I am not telling idle scan what to look for , can someone tell me what Idle scan is scanning ? It is some sort on auto full can ? KSC said that ( Idle scan run scan tasks (of the system memory, system partition, and startup objects) So what’s describe above is more or less than a full scan ? Thanks again !!

    • 4 replies
    • 1.5k views
    Flood and Flood's wife
  16. willietoopay

    If I buy KSC do I still have to have VPN also.

    • 5 replies
    • 7.4k views
  17. Gingi41

    Hey guys I have problems with my computer, I want to reboot it, and it obviously it Will delete the app. Is it possible to get the app back on the same computer 🖥?

    • 3 replies
    • 2k views
  18. Garb
    Started by Garb,

    Hello, I have the same problem as that discussed in the following thread: However, the thread has been closed in 2021 without providing a final resolution. Can you please fill me in on the way to fix this issue? Thank you very much.

  19. anji

    main moto is critical and medium alerts and status will be received by outlook mail automatically any solution is there configure that alerts in mail id

    • 0 replies
    • 868 views
    Flood and Flood's wife
  20. Saoirse
    Started by Saoirse,

    ...how do you delete a forum account that's not allied to an actual product. I have this Kasperky forum account linked to the product I use, AND a stand alone forum account. How can I get rid of the forum only account. I cannot see anywhere in this new layout where I can do that? Anyone able to help please? Merci/ thank you

  21. TheDrunkenBard

    Sandboxie is a well known sandbox software that was made open-source recently. I found out that a process of Kaspersky, plugins_nms.exe, causes sandboxed browsers to malfunction, probably due to Kaspersky Protection browser extension. The sandbox process fails to terminate due to Kaspersky’s self defense module. Self defense has to be disabled in order to terminate the sandboxed process. Both Edge and Chrome will struggle once sandboxed due to this process.

    • 1 reply
    • 2.4k views
  22. The_Eagle_007
    Started by The_Eagle_007,

    Please increase the File Vault encryption which is 56 bit to 256 bit encryption. Also make it full disk encryption.

    The_Eagle_007
  23. sean5168

    Earlier today I noticed a .exe file appear on my desktop: it is named - Install Kaspersky VPN Secure Connection version 21.2.16.590. I already have Kaspersky VPN Secure Connect on my computer although it is an older version number. I thought this would automatically be updated when my free version security cloud anti virus is updated. Is this a legit kaspersky file, and should I install it?

    • 6 replies
    • 1.9k views
  24. zied rguez

    Bonjour à tous, En fait, j’aimerais savoir s’il est possible d’installer Kaspersky Endpoint (version Cloud) via la ligne de commande en mode silencieux, sans utiliser de GPO. Merci d’avance.

  25. tecnarium
    Started by tecnarium,

    I`m trying to install security cloud in my brothers computer using teamviewer, the problem is that after the installation, when it ask me for my user and password, I cant write, click or close Kaspersky. What can I do?? is has definetly something to do with the remote connection, because when I install it in my computer I had no problem. Hope you can help me Thanks

    • 9 replies
    • 8.6k views
    Flood and Flood's wife

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