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Kaspersky Security Cloud

Get help with Kaspersky Security Cloud for Windows, macOS, Android and iOS
  1. conphone
    Started by conphone,

    Install security cloudon my iphone 12, battery drain is 75% on the background. Had to uninstall the app. Is there a patch?

    • 1 reply
    • 1.7k views
  2. Aftab
    Started by Aftab,

    Greetings! I am registered with Kaspersky Security Cloud. My new phone is an Android 11 but I have disabled all Google Play Services and Play Store. Does Kaspersky Security Cloud work in such setting? Where can I find a reliable APK since I cannot get the app from Play Store? Thank you,

    Flood and Flood's wife
  3. Neyto

    As i installed kaspersky security cloud (free trial) ran a few tests and it found some trojan malware. So i deleted them all, and it told me to restart my pc. As i was turning it off this message “Application Error The instruction at 0x00007FF79F83FE4E referenced memory at 0x0000000000000038. The memory could not be read.” pops up. Now it pops up every time upon shutting down. I couldnt get a picture because it turned off quickly but i did remember some text so i googled it. So i know its not a hardware problem so its definitely a software problem, either trojan did something and by removing it it messed something up. Or kaspersky deleted some files that were detected as…

    • 2 replies
    • 2.3k views
    Flood and Flood's wife
  4. Guest #10016
  5. Guest
    Started by Guest,

    Hello, I installed Kaspersky Security Cloud on my MacBook M1, Big Sur. Every time I open Safari for the first time I get an error message: “This application cannot be installed because the file is corrupted”. The file name is: libsaas_forms.dylib.fcb1d7dd6aea33229f9fde3799150104_0

    • 7 replies
    • 1.5k views
  6. MrB

    Hi For some reason my prev version of KSC got converted into Kaspersky Free, but once I figured out which exact incantation of Kaspersky I originally was running, I decided to reinstall KSC for the assumed extra functionality over KF (though TBH I still can't find a product feature comparison matrix featuring both these products). However after running the app it returns "Application not activated". My Kaspersky's Devices pages lists my PC as a device with "Subscription problem" but gives no option other than to buy a license or add an activation code. The same goes for any KB articles, which don't seem to recognise the Free version. I'm wary of disconnec…

    Flood and Flood's wife
  7. BigHotStud

    I notice that I get "Processing Error" on some files that Kaspersky SC scans. Most, if not all, are related to Microsoft Edge updates. One more curious one is just dalled data0000.res. It's object path is "C:\Windows\WinSxS\amd64_microsoft-windows-e..firsttimeinstaller_31bf3856ad364e35_10.0.19041.681_none_31051459c61ca882\MicrosoftEdgeStandaloneInstaller.exe//GUT//MicrosoftEdge_X64_85.0.564.67.exe.{0D50BFEC-CD6A-4F9A-964C-C7416E3ACB10}//". Is this something to worry about? Normally I'd just delete files that have "Processing Error" in them myself, but seeing that this file is from WinSxS, I thought I'd ask here before deleting anything.

    Jeelani Gundlur
  8. Nolimit
    Started by Nolimit,

    I found this topic ( Link)and I have this exact issue except I’m not running any browser extensions. My audio doubles on many video websites, so when I pause or skip or whatever I do with the video audio just keeps going. For example https://streamable.com/699mvb and http://www.rdv.ba/live/ I found out if I go to encrypted connection settings and turn on do not scan they’ll stop double playing (tho I’m not sure if they stop forever because when I had this turned off for a while before I think it came back but not 100% sure). Anyhow, even if it fixes it I’m not sure if I’m losing too much protection and should keep it off or what do I do? I use firefox but this happens o…

    • 4 replies
    • 1.7k views
  9. Claw
    Started by Claw,

    I'm using Kaspersky Security Cloud Free and so far it doesn't automatically update, every update I've had to manually do. it just says automatic update failed. Maybe someone here can give me a reason why it's not updating?

    Flood and Flood's wife
  10. Karzai
    Started by Karzai,

    Now i know that crypto miners are always marked as malware because criminals can use them for bad purposes, but with awesome miner it told me that its legitimate software but criminals can use it and then in awesome miner i had chosen trex miner that was marked as malware. there was not a “legitimate software” message, just a Miner trojan. so since i purposefully downloaded it would it be safe? and is it just marked in case it was not downloaded by the user?

    • 2 replies
    • 3.7k views
    Flood and Flood's wife
  11. Ben07
    Started by Ben07,

    Why is the only online storage option Dropbox? Is there any way to add others like google drive?

  12. Guest #15994
    Started by Guest #15994,

    When I select messages from the Barclays home page, the messages page opens and immediately closes back to the previous page. This happens so quickly that I cannot supply further information. Similarly, when I move to all translations from the initial home screen, control is transferred to the next screen then immediately goes back to initial screen. I’m running Security Cloud Free ver. 21,2,16.690 with Mozilla Firefox 84.0b3 (64-bit)

    • 6 replies
    • 1.5k views
    Flood and Flood's wife
  13. NickTNNix
    Started by NickTNNix,

    Hello! I have a trouble to connect battle.net cdn. If i turn off defence, battle net also could not connect to cdn, but if i exit program my problem goes away. In program (ksc) logs are empty. During ksc working in logs in my router (routerOS) there are no any attempts to connecting battle net ip adresses. I try to add battle.net program to the permitted list in ksc, but it gaves no results. Thx.

    • 6 replies
    • 4.1k views
  14. qwwrty

    Blockadblock keeps saying to disable my adblock but im not using any in the first place. Im not even using the full version of kaspersky for that disabling the Anti-banner fix is not possible for me since the Anti-banner is turned off for me automatically

    • 2 replies
    • 1.3k views
    Flood and Flood's wife
  15. macca2509
    Started by macca2509,

    For some reason I am getting player photos on the soccermanager website blocked. Was fine until recently but now there being blocked. Any ideas? Windows 10 Ver 19043,1165 (21H1). Kaspersky Security Cloud 21.3.10.391 (g) Google Chrome and Edge.

    • 5 replies
    • 3k views
  16. itzSnoopy
    Started by itzSnoopy,

    Hello, Starting a couple of days ago I noticed some applications that rely on contacting websites not working out of nowhere. After trying several solutions, I finally tried completely closing Kaspersky Security Cloud from tray (not using pause protection), only then the application would work. For some reason Kaspersky is blocking some websites, and does not stop this behavior even when using 'Pause Protection' option. The problem I see with this behavior is that this action is not reported at all, so I have no idea which component of Kaspersky is doing this. I have already tried disabling most (if not all) components 1 by 1 and could not mak…

    Flood and Flood's wife
  17. wimorrison
    Started by wimorrison,

    Since upgrading to Windows 10 19041.264 last week I have had several bluescreen crashes from klif.sys in the non-paged pool. Is this a known issue - if it is when will it be fixed, if it isnt a known issue how do I get it fixed? Thanks

    • 2 replies
    • 3.8k views
  18. Raxor
    Started by Raxor,

    I am trying to install kasperysky protection on brave browser however i managed to install but extension is not working on brave i tried to do complete reinstallation of kaspersky security cloud but still no able to run the extension it is grey although it is working fine on Firefox

  19. Wronschien
    Started by Wronschien,

    Hello, I’m a new user of Kaspersky Security Cloud and tried the browser addon provided. But all I can see is this : It seems disabled but how can I enable it ? Thank you

    • 7 replies
    • 11k views
    Flood and Flood's wife
  20. Guest #18805
    Started by Guest #18805,

    So since i install kaspersky on my pc, my browser got slowed down, im watching youtube try to pause the video with spacebar and then wait 1-2 second until the video actually paused, is this because of my potato laptop? Im kinda mad waiting 1-2 for the video to get paused OR not even get paused can anyone tell why? Thank you!

    • 4 replies
    • 1.3k views
    Flood and Flood's wife
  21. Hairy Scot
    Started by Hairy Scot,

    On Mon 27/09/2021 22:42:14 your computer crashed or a problem was reported crash dump file: C:\WINDOWS\Minidump\092721-18765-01.dmp This was probably caused by the following module: intelppm.sys (intelppm+0x138f) Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF80237AFA320) Error: DPC_WATCHDOG_VIOLATION file path: C:\WINDOWS\system32\drivers\intelppm.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Processor Device Driver Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can…

    • 4 replies
    • 3.8k views
  22. TheQuestioningLad
    Started by TheQuestioningLad,

    Hi, It’s in the question itself. I’m just curious. Can copying a suspicious URL on Google gets me a malware? (not clicking, just copying)

    • 0 replies
    • 1k views
  23. mantra

    Hi i was for 10 yeats using another Antivirus. now I’m trying on my home laptop kaskersky home cloud and it’s an amazing antivirus (i guess one of the best ….) , kaspersky writes more in I/O monitored with process hacker and process explorer I do miss something i’m thinking to buy internet security or another product for my work computer well i like when an antivirus does find a malware a pop up menu , with clean , delete or quantine is there a way to have it ? could be implemented in the free version?

    • 6 replies
    • 2k views
  24. megamanxz
    Started by megamanxz,

    I was running a full scan and because I have a lot of files, some of which are large I knew it was going to take a while. I was wondering if Kaspersky does find anything harmful on my computer can I just leave it on overnight and it’ll get rid of it automatically or do I have to manually remove things after the scan finishes?

    • 1 reply
    • 1.1k views
  25. aobdoon
    Started by aobdoon,

    Can I protect the site server with this program? I want to protect my site in any way, and this is my website. I want to [delete] please help me

    • 0 replies
    • 1.1k views

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