Kaspersky Security Cloud

I have a trial version of Security Cloud v21.3.xx which I am currently evaluating before purchasing. I use it to make three backup copies so far to a secondary local disk and the report shows no errors. But when I log in to view files for the restore, all I see “All data” option but no ability to select it, nothing happens when I click it. Screenshot attached. The same happens when I change the backup date for all three copies. I know the password for backup is correct. So what is the proper way to select files for the restore? Thanks!

I have marked some devices for deletion by mistake , is there is a possibility to restore them before permanent deletion ?

I bought a 1 year subscription to Kaspersky Security Cloud, and want to renew it now while I know I can without undue stress. I know I will have job security and can meet essentials in the future, I don’t know if that includes a premium antivirus. So I feel I should purchase it now while I can. But I don’t want to do that if the subscription will start counting down immediately. I would only do that that if it was added to my current sub and began counting down immediately after my current sub ends…. I hope I am making sense. Any guidance from on high?

Hi, I’ve read somewhere that I dont really need to schedule a daily quick scan to increase my computer security if Kaspersky cloud free is doing a Rootkit scan everyday by default , is it true ? Thanks

It has been 7 days since the rootkit scan stopped working and it used to do it everyday. Also the vulnerability scan gets stuck at 50%. I feel there might be a virus/malware although when I do a full scan it doesn't show anything. I downloaded what might have been an unsafe file and next day these problems started. Any help much appreciated. I have KIS 20.0.14.1085

Hi everyone. I am running an optimization benchmark and found 41,000 umoveable files in the directory: C:\ProgramData\Kaspersky Lab\SafeBrowser\Common\S-1-5-21-2589024238-4125490589-4021443206-1005\FireFox\cache2\entries This is using over 1GB of space but seems to have significant performance implications.

Using Kaspersky 21.5.11.384 (latest) for Windows 10, I get conflicting reports from Scan and System Watcher for this application: FastestVPN for Windows 10 “https://fastestvpn.com” Scan says 0 objects detected, and the Threat Intelligence Portal's (opentip.kaspersky.com) analysis says it's Clean, but System Watcher identified the background service (fastestvpnservice.exe) as a Trojan (PDM:Trojan.Win32.Generic). Should I trust this application and add it to System Watcher exclusions? Or should I consider this application a threat and uninstall/disinfect? I submitted for re-evaluation a month and half ago but didn't receive results. Application: FastestVPN…

Hi, I am developer and developing SAAS application for my client. My application short description is to migrate emails from one account to another account using IMAP. I want to scan the content / files before sending to destination account. is there any specific APIs where i can pass content and files and and APIs give me status if content or files are ok or detect any virus? Waiting for your appreciate response. Thank you.

I am running Win 8.1 and attempted a full virus scan on my computer. After 14 hours (over night) it still says it has scanned 1% and is calculating the remaining time. This computer usually scans very quickly. I also tried a quick scan with no luck there either, as I received the same message about 1 % etc. Any suggestions on how to proceed would be appreciated.

I always get an network Scan.Generic.PortScan to ask is this an fail report of kaspersky? ty

Windows build: Windows 10 x64 21H2 compilation 19044.1645 (FRESH INSTALL) Kaspersky version: Kaspersky Security Cloud - Free 21.3.10.391 (i) The problem: Scroll bar disappears when a key is pressed in certain webpages. This is happening since I formatted my hard drive but before that it happened too, but disabling a specific protection in the app made it work, now it doesn't matter which options I touch it just doesn't work. How to replicate: Open the Edge browser (just installed works) and open Unreal Engine 5 Documentation | Unreal Engine Documentation then while scrolling press the Enter (return) key. The scroll bar will disappear and the page is not scroll…

Hello team, I’m in the middle east and trying to get the secure connection its saying its not available in the country :(

The title summarizes what is happening, I had to suspend the anti-virus scanning in order to keep the file on my hard drive long enough to upload to OpenTip. I also tried following the instructions for reporting a false positive but apparently if you use any of the free Kaspersky products, you're not allowed to submit false positives. The file in question is DCS Updater Utility which I downloaded from this web site: https://forum.dcs.world/topic/134493-the-dcs-updater-gui-utility and apparently, Kaspersky isn't the only anti-virus which flags it as infected. System Info: Windows 10 Pro Version: 21H2 build 19044.1806 Kaspersky Security Cloud 21.3.10…

Kaspersky Security Cloud 20.0.14.1085k Windows 10 Pro 1909 64Bit Thunderbird 68.9.0 64Bit Web pages can be viewed within the Thunderbird e-mail client, but if I browse to a phishing test page it shows phishing protection is not active. I have the browser extensions for Chrome and Firefox which all operate correctly. Is Kaspersky URL / phishing protection configurable for Thunderbird? Could you also please clarify if, with the default Kaspersky Security Cloud Mail Anti-Virus settings, my e-mails via Thunderbird, are protected? Or do I need to configure the system further? Scan Pop3 and IMAP Traffic is ticked. Allow antivirus clients to quarantine individual e-mail …

On an iPad Air 4 (iOS 14.7.1). When I have the app installed, my wifi connection is regularly disconnected. I go to the WiFi settings and none are selected. it is linked to having VPN running I think. If I turn off VPN, but leave on the anti-phishing it still happens Any ideas? thanks

Just uninstalled NIS to try out Kaspersky given it has such postivie covereage recently, but my early experiences are not promising. I have regular hangs of the Kaspersky software. It all seems to be related to ‘hardware virtualization’. It tells me I should use it, but ‘it is not available’ fine. whatever, but then inevitably after some time it pops up a message box lower right about hardware virtualization and the software hangs. So I thought… well it is ‘not available’ so I will just uncheck the ‘use it’ checkbox to turn it off. Nope… the moment you click on that box there is message flashed for a microsecond (not possible to read) and the software hangs again. S…

I have been searching for this but couldn't quite find it. If using the Security Cloud free on Android, what is the difference from the mobile antivirus (also free version)? Any? Same for PC.

I'm trying to uninstall the free version of Kaspersky Security Cloud from my Windows 10 laptop and when I try to do so it freezes at the "Preparation for the Installation" screen. Please help. I've attached a print screen. The program is interfering with software from work,.so i can't have it installed. Thanks in advance for your help!

Security Cloud 21.3.10.391(j) blocks AdGuard VPN extension. If KSC Exclusions are setup to exclude HTTPS traffic check for IP adresses: 0.0.0.0, 127.0.0.0, 192.168.0.0 for Opera browser and then applied - it hangs Kaspersky Anti-Virus Service, which begins to consume ~20-25% of CPU : Description The program avpui.exe version 21.3.12.434 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 413c Start Time: 01d905bbd868b8a4 Termination Time: 27 Application Path: C:\Program Files (x86)\Kaspersky Lab\Kaspe…

How can I see what KSC is currently scanning/working on? Thatcauses high CPU via avp.exe I couldn’t find a log file, this is basic function to show user what it’s doing. (and not e.g. crypto mining) I need this to debug my exception list. (added a program to it, but CPU is still high) This is version independent problem.

Seemingly Kaspersky (latest version, just installed today, free version) blocks Firefox 72. And, no, I cannot even kill the Firefox 72 process.

A service host by the name “cbdhsvc_53jdk2” is running on my pc, should i be worried? P.s i scanned my pc twice

Hello, This is kind of a weird question but... I’m trying to buy my antivirus, however the “Buy Now” button is not responding. I’ve checked many times and everything is selected. Also all information is correct for either the billing address or the payment method.

iMac with Big Sur 11.2, new Mac and the firewall in system preferences is turned on in stealth mode. I installed Kaspersky Personal Cloud on my iMac. I am not sure if Kaspersky includes a firewall in their software for Macs, so my question is should i leave my firewall turned on in system preferences or does Kaspersky Cloud include a firewall to protect my Mac?

Today for Some Reason. Kaspersky Security Cloud Signed Me Out of my Account. When I signed back in, It said that I had a free trial. Even though I already used mine. Anyone know why I got signed out? Or is it bcs of my Dynamic IP?