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Kaspersky Security Cloud

Get help with Kaspersky Security Cloud for Windows, macOS, Android and iOS
  1. Guest #23041
    Started by Guest #23041,

    After the installation process of Kaspersky Security Cloud has been successfully a problem arises for me here. The application is saying "this application is not available in your region"... Indeed i downloaded the S.E.Asia version from the web. Now i don't know how to remove/uninstall Kaspersky security cloud without any leftovers as it won't even log me in to be able to reach to the so call menu*. In the web guide on Kaspersky website, seem like it is intended only even ones able to log in into application. Here i couldn't even get into the app. My email to My Kaspersky/account is [ removed ]. and yes I'm from Myanmar, a S.E.Asian s**thole currently going all haywire. …

    • 0 replies
    • 1.2k views
  2. Zen6
    Started by Zen6,

    My life is in danger, I tried to contact the nationaleombudsman Waarmee kunnen wij u helpen | Nationale ombudsman but I never got a reply back, I tried to contact the municipality in Eindhoven but I never get a reply back, I tried to contact my health insurance but I don’t get a answer back, I tried to contact the belgian embassy in the netherlands but I don’t get a answer back ! I tried to contact my friends in France because my life is in danger but I don’t get a reply back ! I phoned the ziggo internet service provider about this matter in the past but they hang up the phone several times ! I even went several times to the ziggo shop with a witness and again they clos…

    • 7 replies
    • 7k views
  3. Zoey

    Texas Instruments is showing as a device on my network. How do I determine if it is valid? Without looking at each of my electronics to see if they are Texas Instruments.

    • 0 replies
    • 2.8k views
  4. BigHotStud

    When playing game, I noticed that sometimes when I alt+tab there's a program that quickly closes almost as soon as I actually see the window switching screen. I can't get a good look at it, but I'm pretty sure it has no logo nor any name. It also doesn't have any sort of "body" (the window is just thin and transparent). I haven't really installed anything since I started having this problem. The only things I have were Vortex (a mod manager from nexusmods) and the Bethesda launcher, both of which, I think, had proper digital signatures and Kaspersky didn't pick anything up when installing. I also downloaded a .jpg or .png, but I don't think those contain malware (I can se…

  5. Guest #8507
    Started by Guest #8507,

    I locked an Android device to see how the system works and now cannot unlock the phone. Apparently a PIN should be provided by my admin (which is me) but I have no idea how to find it. Can anyone help?

    • 0 replies
    • 1.1k views
    Flood and Flood's wife
  6. NDABBRU
    Started by NDABBRU,

    I have KSC free version, as an update setting I leave the automatic one or better set the one every hour starting from a specific time? With the automatic one, I noticed that the definition update interval is a few hours from each other. Is this normal? Does the same thing happen also in the paid version or is it only so in the free version? Thanks.

    • 1 reply
    • 1.3k views
  7. Guest #20005

    my desktop and laptop are under the same license but the desktop version apparently is outdated. how do i solve this

    • 2 replies
    • 1.1k views
  8. nec

    I just activated Kaspersky Total Security less than 2 months. If I would like upgrade to Security Clod, does it mean that I need to wait until my Total Security to expire, to make it worth for an upgrade to premium Security Cloud?

    • 14 replies
    • 7.5k views
  9. WBD

    Wondering if it is possible to upgrade your existing license for a security product (i.e Anti Virus) to a more advanced product (i.e. Endpoint Security Cloud PLUS)?

    • 0 replies
    • 878 views
    Flood and Flood's wife
  10. Guest #7513
    Started by Guest #7513,

    HI, I am using kasperskay security cloud free version, The URl advisor and the Kaspersky extension are not working. I tried reinstalling the KSC I updated all browsers reset the settings in KSC Turned off and then on the script injection option and extensions options in the kasperskay settings But no use, the URL advisor is not working. I am wondering If the web antivirus is working ? I am using windows 10 All browsers are updated yesterday ( chrome, firefox, opera, Brave) Extension version is 30.147.100.0 Kasperskay version 20.0.14.1085 Please help

    • 2 replies
    • 9.2k views
    Flood and Flood's wife
  11. Sufian Azeem

    While running the Vector Works, Kaspersky Cloud is blocking its license due to which it keep on restarting.

    • 2 replies
    • 1.2k views
  12. Júlio Pradera

    Recently I've been having constant problems watching videos online. On some sites, like Netflix and Prime Video, I don't have any problems, but on others, like CTV, it's impossible to watch any video. Even YouTube crashes from time to time. On any site that I access (apart from those mentioned), I start watching any video, and after a few minutes of playback a message appears saying that the video cannot be played. Error code 241001 usually appears. The problem happens in all my browsers (Chrome, Edge, Firefox, Opera, Vivaldi and Yandex). I found a post from 2019 here on the forum from a person with the same problem, saying that it solved the problem by turnin…

    Flood and Flood's wife
  13. Merrifield
    Started by Merrifield,

    I notice that the VPN on my desktop has dropped two of the nations on the List since I have been using it, my mobile VPN still continues to keep the same List just fine but my desktop VPN has dropped to Nations. Can anyone explain why?

    Flood and Flood's wife
  14. Guest #7295

    I just installed the Kaspersky Secuirty Cloud (free version). I first logged into my acccount for a website. After I finished working, I logged out and logged into another website; Kaspersky then warned me that I am using the same passwords for 2 different websites. I am a bit concerned since if it knows that I am using the same password, it must somehow save my password somewhere for comparison. I can disable Karperskey from warning me about the same password, but is it still saving my password secretly somehow? Is there a way to disable Kaspersky from saving my password? Are all the saved passwords secure? Thanks for your support.

    • 12 replies
    • 10.4k views
  15. BrianE
    Started by BrianE,

    Kaspersky Secure Cloud has advised me of a weak setting on my Galaxy A3 Andoid mobile, but I'm not sure what I need to do to satisfy the alert in Kaspersky so that it doesn't keep flagging this up. Can any advise please and provide precise steps to take?

    • 10 replies
    • 8.3k views
    Flood and Flood's wife
  16. FFreestyleRR

    Hello, Why the Weak settings control is keep showing the following setting: Windows: extensions are not displayed in file names since It is already covered in the Folder Options long time ago?

    • 0 replies
    • 1.3k views
  17. neonxeon

    Hello, First of all before i describe the problem let me establish the past situation. My OS was windows 10 v1809. I had KSC running on it for the past 5 months. before that I had Windows Defender, I am generally very careful online and after installing KSC I did a full scan and no threat was detected So my PC was clean. Yesterday I upgraded to Windows v1909 from an official ISO that I downloaded using an ESD tool from Microsofts server which was this : Link from a trusted forum that i have been a part of for many years which was this : Link I made a usb with the ISO and installed from usb using setup. Windows upgraded my pc without removing any drivers or programs t…

    • 0 replies
    • 1.2k views
  18. Guest #18397
    Started by Guest #18397,

    I have designed a website for my business but the problem is the customer are saying that it get stuck when they are placing the order can you provide me a solution. Thanks

    • 2 replies
    • 1.1k views
  19. Guest #21582
    Started by Guest #21582,

    browsed and some say try uncheck inject script thing, i will try this after restart so it is so annoying wasted my time much. it was ok when i was using other security software. firefox hanging on loading state forever even basic websites. checked firefox inspect in console tab there are full of error messeges like this Firefox can’t establish a connection to the server at wss://ff.kis.v2.scr.kaspersky-labs.com/7D8B79A2-8974-4D7B-A76A-F4F29624C06BvHR8Fxb3_3LIlmkjCVcVPN2y_Pq_a5N_2WieRNkugg011jEou4CtVHgFo-Tl_lfYUYc5epnb2-7azfVzzJpzOQ/websocket?url=https%3A%2F%2Fcommunity.kaspersky.com%2Ftopic%2Fnew%3Ffid%3D12&nocache=1620874663618. *** os- win browser-firefox

    • 16 replies
    • 3.2k views
    Anton Mefodys
  20. BigHotStud

    So, one day I was looking through my %appdata% folder, looking for error logs since I was modding a game, only to come across "Goldberg steamemu saves". It caught my attention and checked it out, only to find .txt files inside of it. I found out that this belongs to Goldberg Emulator, but I never downloaded it. I looked online and found a post saying a game repack can have it. Though, I haven't pirated any games in over a year and haven't done so ever on my current installation of Windows. I also checked the creation date of the folder and it was created around a year ago on my current Windows installation. I found some info that it could've been created by game repa…

  21. Guest #20845

    What Desktop OS and Desktop web browser do Eugene Kaspersky and other security researchers use? What Mobile OS and Mobile web browser do Eugene Kaspersky and other security researchers use?

    • 0 replies
    • 782 views
    Flood and Flood's wife
  22. kandi8000
    Started by kandi8000,

    When I connect to a new Wifi network, KSC shows me the following prompt: New Wi-Fi network (secured) detected ... No, block external access to computer Restrict, but allow shared access Yes, allow all network activityI do not understand exactly what these options mean and when clicking on the little help icon, it opens a non-existing resource in the browser (404). I assume that these correspond more or less to the Windows firewall categorization of networks “public” and “private”, but since KSC does not include a firewall and my PC is protected by the Windows firewall, I do not understand the purpose of this prompt nor the meaning of the middle button. It would be nice if…

    • 9 replies
    • 2.7k views
  23. David27

    I’ve noticed that Security Cloud for Android doesn’t include Antivirus. When installing Security Cloud, you still have to download Internet Security (Antivirus & Anti-theft) separately. You have to keep both apps running and draining battery, why? It’s not like on PC where Security Cloud replaces the Antivirus. Also on android, I’ve found that there isn’t anything worth having on the free version of Security Cloud, everything useful is in the Antivirus app. So, what’s the deal with Security Cloud for android?

    • 2 replies
    • 1.9k views
    Flood and Flood's wife
  24. RaknaX
    Started by RaknaX,

    I recently received a warning from Kaspersky that "HEUR:Trojan.BAT.SoftFire.gen" in "C:\Windows\ros_end.bat" virus has been detected. What is this virus? What could it have come from?

    • 0 replies
    • 4.6k views
  25. emrerencber

    Hello. I will buy Kaspersky license. But what is the difference between Total Security and Security Cloud Personal? I would like to learn the differences especially for protection purposes.

    Flood and Flood's wife

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